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4,016 reviews
posted May-20-2013
reply posted May-22-2013 “Dear joggs,
Thanks for your support with DX.
We have checked that your order was shipped on May 20 2013 without tracking number. The package is on the way. Could you please wait a few more days? Normally, it takes 14 to 21 business days to arrive.
If you have any question,please feel free to contact us.
Yours sincerely,
DX Team”
posted May-19-2013
reply posted May-22-2013 “Dear bagong.bayani,
Thanks for your support with our sales promotion.
Some items for the sales promtion were sold out, so some orders were cancelled and refunded. We have sent emails to customers to explain it. Could you please check your email?
Yours sincerely,
DX Team”
posted May-19-2013
reply posted May-22-2013 “Dear BillFenton,
Apologize for the inconvenience caused.
We will try our best to solve your problem. We have sent you an email. Could you please check it?
Yours sincerely,
DX Team”
posted May-19-2013
reply posted May-20-2013 “Dear Mcguthry,
Thanks for your support with our sales promotion and AU Direct.
Your order 130515-0010-81305373 has been cancelled as the item you ordered was sold out and the order value has been refunded in your paypal. Please kindly check it.
We have sent an email to explain it and sent gift card as compensation. Could you please reply the email?
Yours sincerely,
DX Team”
posted May-18-2013
reply posted May-20-2013 “Dear valued customer,
Thanks for your support with our sales promotion and AU Direct.
Apologize for the inconvenience caused.
As the order number you posted here is incorrect, we couldn't get more order details. For every customer whose order has been cancelled due to the item sold out or other similiar reason, we send emails to explain it. If you haven't received any email from DX, you can contact us https://cs.dx.com/Ticket/Index
Thanks for your support.
Yours sincerely,
DX Team”
posted May-18-2013
reply posted May-20-2013 “Dear zarcady,
Apologize for the inconvenience caused.
As the order number you posted here is incorrect, we couldn't get more order details. For every customer whose order has been cancelled due to the item sold out or other similiar reason, we send emails to explain it. If you haven't received any email from DX, you can contact us https://cs.dx.com/Ticket/Index
Thanks for your support.
Yours sincerely,
DX Team”
posted May-17-2013
reply posted May-20-2013 “Dear nick-arora,
Thanks for your support with our sales promotion. We are sorry to tell you that your order has been cacelled as the item you ordered is sold out and will be refunded within five business days as your order was paid via credit card and needs a few more days to refund.
We have sent an email to explain it and sent you gift card as compensation. Have you received it yet? Please check it.
Yours sincerely,
DX Team”
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