DealExtreme - DX Reviews - dx.com Ratings at ResellerRatings

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dx.com

Computer Hardware & Software

Rating 7.29/10 4,016 reviews

7.29/100
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All Customer Reviews (4,029)


modified review posted May-21-2013
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Rating 10/10 5/5
modified review posted May-21-2013

"Awesome sale!there're 40000+ items for sale,it's amazing!i am so lucky that I have successfully ordered and paid,and they will send me a confirm email,great service!I totally bought 20 items,and only cost about $100,very low price!"

Rating 10/10 5/5
modified review posted May-21-2013

"Wonderful promotion!I have successfully ordered 10 items from dx 50% off,and they're now on the way!I am very expected my items,cuz they're what I want to get!and very cheap!"

Rating 8/10 4/5
modified review posted May-20-2013

"Price: Good
Quality : Good
Customer Service : Good

Overall : Good"

Rating 10/10 5/5
modified review posted May-20-2013

"The purchases I make in DealExtrema are completely safe and reliable. The post-sales work very well and great service. 100% recommend the DX.

User: rmodel

=====

As compras que faço no DealExtrema são totalmente seguras e confiáveis. Os pós-vendas funciona muito bem e de ótimo atendimento. Recomendo 100% o DX.

Usuário: rmodel"

Rating 10/10 5/5
modified review posted May-20-2013

"perfect summary online shop where I ordered many times without problems, free delivery time to Slovakia about 2 weeks"

Rating 10/10 5/5
modified review posted May-20-2013

"Trustworthy shop and very good prices"

Rating 6/10 3/5
modified review posted May-20-2013

"Great prices. Free shipping. A bit long deliverytime to sweden, but hey, it's free!"

modified review reply posted May-22-2013

DX.com, DealExtreme - DX rep has responded

“Dear joggs,

Thanks for your support with DX.
We have checked that your order was shipped on May 20 2013 without tracking number. The package is on the way. Could you please wait a few more days? Normally, it takes 14 to 21 business days to arrive.

If you have any question,please feel free to contact us.

Yours sincerely,
DX Team”

Rating 2/10 1/5
modified review posted May-19-2013

"extremely poor. 50% sale was a joke. all orders cancelled. offered no apologies."

modified review reply posted May-22-2013

DX.com, DealExtreme - DX rep has responded

“Dear bagong.bayani,

Thanks for your support with our sales promotion.

Some items for the sales promtion were sold out, so some orders were cancelled and refunded. We have sent emails to customers to explain it. Could you please check your email?

Yours sincerely,
DX Team”

Rating 4/10 2/5
modified review posted May-19-2013

"I bought a few 30 pin to Lightning adapters that included USB inputs. They simply do not work. I tore one down to see what was inside and compared it with a real Apple adapter. The Apple adapter is filled with ICs - there are none in the DX adapter. There is now way it could work properly.

Be aware - forewarned is forearmed.

Bob

"

modified review reply posted May-22-2013

DX.com, DealExtreme - DX rep has responded

“Dear BillFenton,

Apologize for the inconvenience caused.

We will try our best to solve your problem. We have sent you an email. Could you please check it?


Yours sincerely,
DX Team”

Rating 8/10 4/5
modified review posted May-19-2013

"My overall satisfaction with DX is good. It takes a long before receiving the items. I live near Paris, France. I receive them about 20 to 40 days after I passed the order. But I am glad that the postal service is used instead of a private shipping company, because if I am not at home, I can fetch the parcel at my local Post office. Otherwise, I would have to fetch it at some very remote location having only incompatible opening hours with my work. No VAT is asked by the mailman which is a good point. Sometimes, some items are not available. It would be interesting to have a way of knowing how many items are remaining before ordering. I once had a problem with a shipment, and DX found a solution for that problem, so I trust DX. There are some good items that I have not seen elsewhere. The prices are low. I have made several orders in the past 6 months."

Rating 2/10 1/5
modified review posted May-19-2013

"Ordered during a direct sale, had payment confirmed and then found out they cancelled my order three days later! With no explanation or email. This whole sale was just a scam.

As to your reply the item is and always has been in stock on your website and even was offered at a lesser discount to me after you cancelled my order!!"

modified review reply posted May-20-2013

DX.com, DealExtreme - DX rep has responded

“Dear Mcguthry,

Thanks for your support with our sales promotion and AU Direct.

Your order 130515-0010-81305373 has been cancelled as the item you ordered was sold out and the order value has been refunded in your paypal. Please kindly check it.

We have sent an email to explain it and sent gift card as compensation. Could you please reply the email?

Yours sincerely,

DX Team”

Rating 2/10 1/5
modified review posted May-18-2013

"scam scam i got scammed they scammed everyone in australia good job dx great job dx you scammed me wow "

modified review reply posted May-20-2013

DX.com, DealExtreme - DX rep has responded

“Dear valued customer,
Thanks for your support with our sales promotion and AU Direct.

Apologize for the inconvenience caused.

As the order number you posted here is incorrect, we couldn't get more order details. For every customer whose order has been cancelled due to the item sold out or other similiar reason, we send emails to explain it. If you haven't received any email from DX, you can contact us https://cs.dx.com/Ticket/Index

Thanks for your support.

Yours sincerely,

DX Team”

Rating 2/10 1/5
modified review posted May-18-2013

"F*cking piece of krap company taking tens of thousands of Australian customers for a joyride. Don't sell stock that you don't have, better yet, close down your shop and go F**k yourselves"

modified review reply posted May-20-2013

DX.com, DealExtreme - DX rep has responded

“Dear zarcady,

Apologize for the inconvenience caused.
As the order number you posted here is incorrect, we couldn't get more order details. For every customer whose order has been cancelled due to the item sold out or other similiar reason, we send emails to explain it. If you haven't received any email from DX, you can contact us https://cs.dx.com/Ticket/Index

Thanks for your support.

Yours sincerely,

DX Team”

Rating 2/10 1/5
modified review posted May-17-2013

"Beware of Deal Extreme !!! Biggest Scammers in the world.

SOLD Millions of items during the sale only to get temporary money and now processing refunds.
All the orders are cancelled without explanation.
They probably did to get more publicity but its a big shame that this company does it again and again without being criticised or banned.
Item bought -Freelander PD80HD ; order cancelled. You can still buy on dx for double the price so there is no shortage of stock. Its a big scam
Please stay away from this site, there are better ones out there. I'm not gonna name the others, I'm not their marketing rep but DX. You will definitely be loosing my business."

modified review reply posted May-20-2013

DX.com, DealExtreme - DX rep has responded

“Dear nick-arora,

Thanks for your support with our sales promotion. We are sorry to tell you that your order has been cacelled as the item you ordered is sold out and will be refunded within five business days as your order was paid via credit card and needs a few more days to refund.

We have sent an email to explain it and sent you gift card as compensation. Have you received it yet? Please check it.

Yours sincerely,

DX Team”

 
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