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4,021 reviews
reply posted May-22-2013 “Dear Graceze,
Thanks for ordering from our company.
Your order was shipped on Mar.22 2013 with tracking number RB247455773CN . Your package has been delayed on the way to your destination due to the customs. The package data on the tracking website shows that the package is still on the way. Please kindly wait a few more days for it. We noticed that you have opened a ticket to contact our customer service, and our clerk is following up your ticket and will update the package information there in time.
Hope you wil get your package soon.
Yours sincerely,
DX Team”
posted May-20-2013
reply posted May-22-2013 “Dear joggs,
Thanks for your support with DX.
We have checked that your order was shipped on May 20 2013 without tracking number. The package is on the way. Could you please wait a few more days? Normally, it takes 14 to 21 business days to arrive.
If you have any question,please feel free to contact us.
Yours sincerely,
DX Team”
posted May-19-2013
reply posted May-22-2013 “Dear bagong.bayani,
Thanks for your support with our sales promotion.
Some items for the sales promtion were sold out, so some orders were cancelled and refunded. We have sent emails to customers to explain it. Could you please check your email?
Yours sincerely,
DX Team”
posted May-19-2013
reply posted May-22-2013 “Dear BillFenton,
Apologize for the inconvenience caused.
We will try our best to solve your problem. We have sent you an email. Could you please check it?
Yours sincerely,
DX Team”
"THE WORST! I've waiting for long two months and purchase was never received. They fucked me around begging me to wait for two, four, six more days. They barefaced lied on my face saying they are still tracking an untrackable order as it was allegedly mailed by simple Chinese courier. I am supposed to be patient and take all the actions while they give me no positive answer. I have finally decided to quit my claim and express my opinion in different consumer's opinion websites.
PRODUCT WAS NEVER SHIPPED UNDER TRACKING INFORMATION PROVIDED AND THEY LITERALLY STOLE MY MONEY AND ARE REFUSING TO RETURN IT."