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Store Rating and Reviews DealExtreme

Homepage: http://www.dealextreme.com Shop Now at DealExtreme

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Overall Customer Satisfaction Rating  
Six-Month Rating: 7.49 / 10
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Six-Month Reviews: 376
Lifetime Reviews: 1294

   


Lifetime Rating: 8.15 / 10
All Stores Avg.: 7.91
8.36 Pricing of Products and Services
7.43 Likelihood of Future Purchases
5.52 Shipping and Packaging
6.77 Customer Service
7.11 Return or Replacement
Show Reviews Read all 1,294 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
PO BOX 779 TAI PO POST OFFICE
customer support email:
phone:

customer support:
business hours (est):

FAX:


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 DealExtreme Customer Reviews
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Reviews 1 - 15 of 1298
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Very Satisfied
Reviewer: Bouchard
Click Here to See the Profile for Bouchard

3/17/10 11:22 PM
I am a buyer from Argentina, and besides our post office is quite unefficient, DX is my best choice.  
Good price, free shipping, lots of gadgets.  
I love it.

Very Satisfied
Reviewer: KiwiJake
Click Here to See the Profile for KiwiJake

3/17/10 4:47 PM
I have ordered from Dealextreme about 8 times in the last year or so with no problems at all. They have a great range of products at excellent prices, the product photos are helpful and the review system is unbiased and useful. Customer service has always been excellent. Sometimes there is a longish wait for out-of-stock items, but they always ship what they can straight away. Everything I've ordered has worked as described. Living in New Zealand, the free worldwide shipping is a big plus.

Very Dissatisfied
Reviewer: stnwll
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3/17/10 2:23 PM
I would not recomend this merchant. I placed an order on 1/3/10, it is now 3/17/10 and I have still not received my entire order. Customer service is absolutely the worst I have ever seen. They have no email contacts only form to fill out. They will get to your request when they feel like it. I will not do business with this company in the future. Trust me if you have a problem you will be very lucky to get anywhere with these people.

Very Dissatisfied
Reviewer: gidgetd
Click Here to See the Profile for gidgetd

3/17/10 11:16 AM
I never rec. my items, it has been over 6 weeks and no one has answered my help question. Live talk is temp busy for 3 days now?????????

Somewhat Satisfied
Reviewer: wshaowei2000
Click Here to See the Profile for wshaowei2000

3/17/10 10:57 AM
Customer service is good with their replies. Been a regular customer of DX. Currently waiting for a replacement item from them. fast respsonse:)

Very Satisfied
Reviewer: Laci52
Click Here to See the Profile for Laci52

3/17/10 10:10 AM
If you have a need for quick and easy search for things that you need, then you're in the right place.  
A large number of products that complements almost daily with new products.  
 
Prices are very affordable, so you do not have too try searching around for cheaper simply because it does not  
 
Payment is simple safe and fast  
 
Furthermore, if viewed from the side of delivery of ordered items can not complain considering the distance and availability.  
 
To conclude: if you have Poręba for everything I listed above must dealextreme.com visit and you will be satisfied.

Very Satisfied
Reviewer: techbuyer1
Click Here to See the Profile for techbuyer1

3/17/10 9:30 AM
i've ordered at the end of the CNY holiday, so it takes more then couple of weeks weeks for them to proceed, but we highly appreciate them for they explained reason and asked the apology.  
 
it would be better try to find someway to bit speedup the process at holidays in future.  
 
please try not to receive or accept the order for the item which have no stock at the movement, it'll save lot of time and frustration for waiting for both customer as well as dealer.  
 
order status should be little more clearly explained and assured.

Very Satisfied
Reviewer: Labrys
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3/17/10 5:35 AM
This was my first order with DX and all went perfectly. They quickly sent me the goods, along with tracking reference, which I received 10 days later. A very good transaction, indeed!  
I've made some more orders soon after this first one, I think I can rely on DX for the future.

Somewhat Satisfied
Reviewer: soumrak
Click Here to See the Profile for soumrak

3/17/10 2:58 AM
First of all i want to thank the DealExtreme - i have orderes 2 flashligts as a gifts to my friends with battaries and chargers. It was packaged in 3 days and shipped in 7 (with approval of leaving HK). With provided tracking number it was very easy to track the shipment.  
After arrival i opened the package and everything was allright - all itemes were in place with no damage. Everything worked just fine!  
Also, DX product forums are very usefull to comfirm your choise and order items you exactly need.  
I can really recommend to buy from this shop!  

Somewhat Satisfied
Reviewer: no1gman
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3/16/10 7:34 PM
Order arrived in retail packaging. packaging was unopened and undamaged. Price was excellent. Free shipping was nice, BUT, slow as hell. You should have the option to pay for expedited shipping. If you order from this company, be prepared to wait, and wait, and wait. Would I order from DealExtreme again? Probably not. I would rather pay a little extra somewhere else, and receive the item in a more timely fashion. There are some things worth a few bucks more. Like my time! GOOD LUCK!

This review was modified by its author, no1gman, on 3/16/10 7:40 PM.

Dissatisfied
Reviewer: k.j
Click Here to See the Profile for k.j

3/16/10 4:22 PM
Ordered over a week ago, was expecting delivery any day. Didn't expect to go to their website and find out that they were still waiting for the product to arrive, and I now still have a minimum of a week waiting for it to be shipped from Hong Kong. I was expecting a wait, but not this much of a wait.  
 
Wish I'd paid the extra few quid and bought it from the UK.

Very Satisfied
Reviewer: JacobRawr
Click Here to See the Profile for JacobRawr

3/16/10 3:31 PM
Excellent! The item arrived within days :) absolutely brilliant service from DX which I have come to expect from them, after the $250 worth of stuff I have purchased in the past few weeks is perfect!

This review was modified by its author, JacobRawr, on 3/16/10 3:36 PM.

Very Satisfied
Reviewer: JukeK
Click Here to See the Profile for JukeK

3/16/10 2:13 PM
I think they have a descriptive slogan "Great gadgets, price & service".  
 
I have to admit that I browse quite regularly of course "New Arrivals" and around the website. And surprisingly often something interesting is found and ordered. Perhaps it's a little bit too easy to order when you have a PayPal account?  
 
Any way, I'm very pleased with items a have ordered so far. Every item has been exactly as described. Delivery times have also been ok, except during Christmas and New Year, but it's ok.  
 
Also I've had so far two problems which required consultant with personnel of DX and they responded and reacted very well.  
 
I definitely recommend.  
 
Best regards,  
Jukka

This review was modified by its author, JukeK, on 3/16/10 2:25 PM.

Very Satisfied
Reviewer: eferri
Click Here to See the Profile for eferri

3/16/10 10:30 AM
I just love buying at DX !  
The products´s cost/benefit are amazing.  
The free shipping is a "must" for us in Brazil. We can buy nice products for a relly good price, and their customer support is very nice too.  
Thank you DX !

This review was modified by its author, eferri, on 3/17/10 8:26 AM.

Very Satisfied
Reviewer: andsgomes
Click Here to See the Profile for andsgomes

3/16/10 9:23 AM
I'm from Brazil, so it took some time to get the order, but I'm satisfied, the product came packaged very well, it's of good quality, the DX did a good job.

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