
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
4,014 reviews
posted May-18-2013
reply posted May-20-2013 “Dear valued customer,
Thanks for your support with our sales promotion and AU Direct.
Apologize for the inconvenience caused.
As the order number you posted here is incorrect, we couldn't get more order details. For every customer whose order has been cancelled due to the item sold out or other similiar reason, we send emails to explain it. If you haven't received any email from DX, you can contact us https://cs.dx.com/Ticket/Index
Thanks for your support.
Yours sincerely,
DX Team”
posted May-18-2013
reply posted May-20-2013 “Dear zarcady,
Apologize for the inconvenience caused.
As the order number you posted here is incorrect, we couldn't get more order details. For every customer whose order has been cancelled due to the item sold out or other similiar reason, we send emails to explain it. If you haven't received any email from DX, you can contact us https://cs.dx.com/Ticket/Index
Thanks for your support.
Yours sincerely,
DX Team”
posted May-17-2013
reply posted May-20-2013 “Dear nick-arora,
Thanks for your support with our sales promotion. We are sorry to tell you that your order has been cacelled as the item you ordered is sold out and will be refunded within five business days as your order was paid via credit card and needs a few more days to refund.
We have sent an email to explain it and sent you gift card as compensation. Have you received it yet? Please check it.
Yours sincerely,
DX Team”
posted May-17-2013
reply posted May-20-2013 “Dear valued customer,
Your order has been canceled and refunded. Apologize for the inconvenience about the sales promotion. We have sent a email to explain it and sent you gift card. Have you received the email yet? Please kindly check it.
Should you have any other questions, please feel free to contact us.
Yours sincerely,
DX Team”
posted May-17-2013
reply posted May-20-2013 “Dear mrmilkman,
Apologize for the inconvenience caused.
Items for sales promotion are limited. The item in your order 130514001075506965 is sold out. The order value has been refunded in your account. Please check it.
Should you have any other questions, please feel free to contact us.
Yours sincerely,
DX Team”
posted May-17-2013
reply posted May-19-2013 “Dear DroolingTard,
Have a nice day.
Sorry for the inconvenience caused.
The order number you posted here isn't correct.Could you please contact us by clicking the link here https://cs.dx.com/Ticket/Check/Order.Delay.
Thanks for your support.
Yours sincerely,
DX Team”
"SPENT 5 MONTHS FUCKING ME AROUND WITH DELIVERY I HAVE PROOF THEY NEVER SENT, BEGGING ME TO WAIT "5 MORE DAYS". REFUSE TO ANSWER MY LIVE CHATS OR TELEPHONE CALLS AND CLOSE SUPPORT TICKETS IF I EVER TRY AND TAKE ANY KIND OF ACTION.
AFTER 5 MONTHS...THATS RIGHT 5 FUCKING MONTHS TO RECEIVE A GAME CONTROLLER THEY FINALLY AGREE TO REFUND MY MONEY WHICH THEY STILL HAVEN'T BOTHERED TO DO 4 WEEKS ON.
PRODUCT WAS NEVER SHIPPED UNDER TRACKING INFORMATION PROVIDED AND THEY LITERALLY STOLE MY MONEY AND ARE REFUSING TO RETURN IT."