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| DealExtreme Customer Reviews |
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Reviews 1 - 15 of 1148
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2/7/10 2:51 PM
Great prices, free shipping worldwide + quick service. I made 4 big purchases, 400 USD in total, and I was very satisfied every time
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2/7/10 9:55 AM
Le produit que j'avais commandé n'était pas disponible, je n'ai demandé le remplacement que 6 mois aprčs et j'ai été trčs bien servie!
Le service répond trčs rapidement, est trčs aimable et c'est la męme personne qui s'occupe du problčme jusqu'ŕ la fin.
Tina s'est occupé de mon problčme, je la remercie beaucoup, elle est parfaite!
Le site est trčs bien aussi:
beaucoup de produits
petits prix (en dollar, avantageux pour l'euro!)
port gratuit
livraison un peu longue, mais le Japon est loin de la France.
10/10 pour DealExtreme!
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2/7/10 3:05 AM
I am satisfied with service in this store, the order came quickly, vtselosnosti and preservation.
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2/7/10 2:50 AM
Very good service,item quality are good and if you have question you can ask a helpful moderators who answer you to any question.There are very good prices. I have done many of orders and my friends too and have no problems with deliver.The best part are free world wide shipping.
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2/5/10 11:12 PM
Had a very good experience overall (price, shipping, etc.) and when I contacted customer service for help with a small issue they did everything possible to help find a solution. Will without a doubt do business with them again.
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2/5/10 6:48 AM
I was waiting package 2 months, but I still didn't get it. I contacted DX and they decide to resend my items. Very good comunication. 10++
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2/5/10 2:06 AM
DealExtreme has a professional service. One of the items was defective, the support was good and provide answers in a timely way. Although I'm waiting the replacement of the defective item, my experience with DealExtreme is positive, for sure that I will continue shopping with.
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2/5/10 2:01 AM
Really good quality and really good price! In addition to good price there is no shipping cost and I have never payd tax or duty!
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2/3/10 8:15 PM
I have several orders with DX and I have never had any problem with them. One time the shipment never arrived and they sent it again and it arrived perfectly. All products are great and they have very good prices! I will continue to shop from DX as they are very trustable.
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2/3/10 1:48 PM
I have made my first purchase with the online store DealExtreme at November 2009. Now I have already three executed orders.
Good prices and quality, wide range of products, . Support staff responds to questions promptly (Ivy, many thanks!).
Unfortunately, the unregistred mail may take a long time (up to 2 months) to Russia, but I think this is a problem with the Russian Post. Shipment with ordinary registered mail (not EMS) take no more than 3-4 weeks.
I very happy to learn about DX and I would recommend buying with DX store! This review was modified by its author, Younga, on
2/5/10 10:32 AM.
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2/3/10 6:41 AM
better service.
best shipping tax (free shipping = o)).
attendants very professional and attentive.
I recommend to all my friends and many friends are already buying in dealextreme.
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2/3/10 5:49 AM
I have been ordering cool gadgets and nice gifts from dealextreme, i am extremely satisfied with the low prices and no shipping fee. Some products take a long time to arrive but it's worth the wait. Recently I had a problem with one of the shipments, It took about 2 months but dealextreme is going to send me the missing item in couple of days. So besides the delay I really like this company and I will continue to order more.
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2/2/10 9:49 PM
Till date I have 15 orders from dealextreme.com. No complaints and no wrong orders (except 1 but they replace the order) They have the widest collection of items as compared to the other competitors and best of all free world wide shipping.
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2/2/10 5:06 PM
Ordered an Eotech clone, sku# 32460. What a disappointment. How can anyone peddle such garbage and sleep at night?
This thing is a piece of crap even for a clone. Mine came looking used and scratched. The elevation adjustment was broken, the mount vise was frozen, and the battery latch did not work. Th best thing about this item was the packaging was nice and neat for DX standards. No matter how nice of a clone this appears to be in the pic, do not buy it unless you want a big headache.
SKU# 32460 Aluminum Alloy Laser Sight Rifle Scope with Gun Mount (Red/Green Laser Configurable)
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2/5/10 12:46 AM
Hi Greenhead,
Please understand that we will never send the used or scratched items to our customer. The defect may occur in transit, if your item was received broken, please kindly contact our CS department, and we will definitely follow up on it upon receiving your feedback.
Yours sincerely,
Tiffany
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DealExtreme
sonnychen
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2/2/10 10:30 AM
I ordered a cassette adapter from DealExtreme. It was non-working when I received it. Their customer service told me how to return it. I sent it back with all of the required paperwork, but did not get any response for over a month. Now they require a copy of a shipping invoice for them to do anything about it. I sent it by first class postage as they suggested. Their excuse is they have so many returns that the wouldn't be able to find it. Apparently, they have a very bad system for handling returns.
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2/5/10 12:32 AM
For the defective item, we will usually arrange replacement while receiving the returned package. But since our returned center is located in USA, it takes time for the defective items to be returned to our office. Therefore we will process for customer upon getting a picture of the proof of shipment (shipping receipt, certificate of posting, tracking number stub, etc) to aviod any delay. This is the reason why we will ask for picture proof from you.
As your item has been returned, we will follow up on it, should you have any other question, please kdinly feedback us.
Best regards,
Tiffany |
DealExtreme
sonnychen
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