Davesdiscountautoparts.com Reviews - davesdiscountautoparts.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
davesdiscountautoparts.com

Automotive

Rating 7.80/10 186 reviews

7.80/100
Facebook share
Davesdiscountautoparts.com is a merchant member
Davesdiscountautoparts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (186)


Rating 2/10 1/5
modified review posted Jun-06-2013

" I won't order again. Wish I'd read the reviews first. Ordered an IN STOCK part because I needed it fast. (Had a Truck down) The dealer said he could have it ordered on Tuesday and have it Friday, for $40.00 No shipping. Dave's was $46.?? plus 9.99 shipping. Ordered it from Dave's and they didn't even ship it until the next Monday and got it Wednesday. Really saved time there! Plus when I emailed them to cancel the order after I found out it wasn't going to get shipped out fast I got a return email Thursday after i got the part. At least its not named DavesFASTdiscountautoparts.com"

modified review reply posted Jun-06-2013
davesdiscount's Avatar
davesdiscount, Davesdiscountautoparts.co rep has responded

“As stated on our cart checkout screen, in our terms of service and mentioned in the e-mail we sent you, all orders have up to a four business day processing time.

I apologize for your inconvenience and you are still welcome to contact us should you need to return the items for a full refund.”

Rating 2/10 1/5
modified review posted May-31-2013

"i checked ny email yesterday got 3 email that my order was cancelled without any explanation i was very disappointed"

Rating 10/10 5/5
modified review posted May-14-2013

"Great service, quick delivery.."

Rating 10/10 5/5
modified review posted May-04-2013

"part and price a perfect match, especially with free shpping over $100"

Rating 2/10 1/5
modified review posted Apr-30-2013

"The Website said they had part in stock and they did not. I ordered a part 2nd day and after waiting three days they told me they would not have it until tomorrow. After asking to credit me the money back the guy hung up on me..What a DB.

When the website says in Stock Normally a person would think it is in Stock. After talking to customer service they told me it should arrive from Mopar tomorrow. Last time I checked "In Stock" and "we will have to order" has two different meanings.

Let me help you a little on your PR skills. We appologize for any inconvenience this may have caused you. Also... When terminating a call it is customary to say goodbye.(at least I thought it was here in America).."

modified review reply posted Apr-30-2013
davesdiscount's Avatar
davesdiscount, Davesdiscountautoparts.co rep has responded

“Per the information clearly stated on every "cart" screen:

All orders are shipped out within 3-4 business days.
Please keep this in mind when ordering expedited shipping!

Your order would have been shipped out within four business days. If you do not contact us prior to get an exact time necessary to source your order, there's not much else we can do other than what we state up front as you prepare to checkout.

In addition, when we spoke you were not hung up on, you were informed your refund would be processed and the call was terminated once the conversation was over. If you have other concerns you wish to discuss please give us a call.”

Rating 10/10 5/5
modified review posted Apr-30-2013

"Excellent order process and extremely proficient delivery process!
I'm stuck on your site and service.
Most sincerely,
Jerry Kegel "

Rating 4/10 2/5
modified review posted Apr-26-2013

"well i really loved the prices on your parts but with the extera coast at the border makes it bad i ended up paying the shipping twice you should add all the coast to the prices before shipping but i am still waiting for my parts witch after 16 day you should check into the shipping coast more carefully "

modified review reply posted Apr-30-2013
davesdiscount's Avatar
davesdiscount, Davesdiscountautoparts.co rep has responded

“We have no control over duties, brokerage fees or any other charges that are levied at the border. Giving us a poor review due to circumstances regarding international shipping is a bit misleading.

Your order was in transit from 4/12/13 until it was delivered on 4/29/13. UPS appears to have had issues getting it from Bathurst, NB to Campbellton as the longest period of wait was between these two locations.”

Rating 10/10 5/5
modified review posted Apr-22-2013

"I needed a copy of my bill sent to cusoms and the guy's at Dave's were right on top of it
































"

Rating 10/10 5/5
modified review posted Apr-17-2013

"i google the parts and found your prises to be very low, I received the parts in a les than a week. it's all good!"

Rating 2/10 1/5
modified review posted Apr-01-2013

"Placed order for part that was listed as available on website, however after my order was completed I received an email advising me that the part was no longer in stock and was refunded my payment. I think in future you should list items as unavailable to prevent dissatisfied customers"

modified review reply posted Apr-17-2013
davesdiscount's Avatar
davesdiscount, Davesdiscountautoparts.co rep has responded

“Sorry about the inconvenience. We have millions of part numbers in stock in which we try to keep the best possible count. Sometimes things get posted to stock in error.”

Rating 10/10 5/5
modified review posted Apr-01-2013

"I was told that the power steering pump I ordered was available, even after I questioned them. I told the person I spoke with to please check and make certain that it was available, that I had problems with other orders from other companies that the product was shown available but then found out 1-3 days later that I could not get it. This happened with your company. It delays invaluable time for me."

Rating 10/10 5/5
modified review posted Mar-30-2013

"Very reasonably priced. You won't find the bulbs cheaper anywhere. Very good customer service. I had to email them because I had a question and they responded promptly. Thank you very much. Keep up the good work!!!! "

Rating 8/10 4/5
modified review posted Mar-26-2013

"I thought he had a delay in understanding the order. mu first time to find L164 hastings Oil filter online when I have been using them in the past. with car make and engine size he thought he had to look up in the books to verify. "

Rating 10/10 5/5
modified review posted Mar-25-2013

"Easy ordering, quality parts, delivered on schedule"

Rating 10/10 5/5
modified review posted Mar-21-2013

"Excellent items, very low prices, excellent service, fast shipping. However, I had to pay additional 65$ to UPS for some papers that they paid for me ad border crossing. This issue should be visible on your site when applying for order. Maybe, I simply did not pay attention to this when ordered my parts. If so I am sorry for that. Any way thanks a lot and I hope to deal with you again!"

 
wall street journal logo