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Stores > Danish Design Store

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  • Danish Design S Danish Design Store Elite Status

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    Online Ordering

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Rating 4/10
2/5
2017-02-02

Love the Products but Wouldn't Order Again

"Pros: Great selection of products. Excellent customer service. Friendly staff quickly answers emails / calls with courtesy and handled a replacement for damaged and missing products efficiently.

Cons: Ordered a large shipment of items in October, but communication about arrival of items was very poor. Some items just showed up without tracking notifications; then we had to ask for shipping estimates for the other items which were usually off by several weeks and even months. Finally received our last items in the beginning of February. One item we had ordered became backordered until the end of February, but we only learned of this after asking about its status. So while we love the products and service, you have to be patient and proactive about tracking down your order.
"

This review was modified by BurgerTims on February 07 2017 12:00:11 AM

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Verified Customer
Rating 4/10
2/5
2017-01-29

"Have only received 1/3 items purchased & charged for. No emails or follow up. Had to phone customer service and still waiting for items to arrive. "

This review was modified by jessicakuhlmey on January 31 2017 01:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-20

Instant Gratification!

"I had my chair two days after I ordered it! The owner of the local distribution center knows my name. He called and suggested that we come and get our Stingwray chair. I think start to finish it took a half an hour to go get the chair and set it up in our house!

The chair, by the way, is awesome! The service, unbelievable!

"

This review was modified by mmbuzz on January 24 2017 12:01:52 AM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Always Pleased

"I've ordered a couple of times from Danish Design Store and they have shipped promptly. Items are well packed and I just love the selection they have to offer. Will definitely shop with them again."

This review was modified by lisedupuis01 on January 18 2017 07:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Would do business with them again.

"We received this sooner than expected in excellent shape. Amazing packaging. "

This review was modified by rebby-90767 on January 18 2017 12:30:02 PM

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Verified Customer
Rating 10/10
5/5
2016-12-30

Awesome tea accessory

"It was a pleasure dealing with the Danish Design Store. Apart from,beautiful designs the service was efficient and fast.
Love my tea infuser, yes, it was on the expensive side, but is it beautiful and practical.
Marga Bushara
"


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Verified Customer
Rating 10/10
5/5
2016-12-26

Beautiful Chairs: worth the wait

"We selected chairs that are a perfect match for a handmade table from Blackcreek Mountain. They are stunning....well-made and elegant. A perfect pairing for this custom table. The delivery experience started out to be disappointing (initially low communication and multiple delays) but Bernard, a manager at Diligent Delivery, came through with great communication, professional assistance, and white glove delivery before Christmas. Greg and I would happily order from Danish Design again! "


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Verified Customer
Rating 4/10
2/5
2016-12-13

Expected more

"I ordered the wall pods about a month ago. I immediately realized that I ordered the wrong size. I contacted a representative within a day only to be told that it had been shipped already. I was disappointed with the color when it came as it was not true to the description on the site. I am not satisfied. "


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Verified Customer
Rating 10/10
5/5
2016-11-25

Great products

"We ordered the wood hat holders, great quality and service."


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Verified Customer
Rating 10/10
5/5
2016-11-20

furnituredesignpro

"Gabrielle was very knowledgeable and extremely efficient and helpful. Excellent customer service. Much appreciated!"


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Verified Customer
Rating 6/10
3/5
2016-11-17

Where's my stuff?

"Still waiting delivery on an October 3rd order, one month, two weeks and counting. Not real pleased that the charge appeared on my credit card a couple of weeks ago."


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Verified Customer
Rating 10/10
5/5
2016-10-31

Very good products and service!

"Products are top notch and service was very prompt and helpful. The only negative was shipping took quite a bit for in stock chairs.

Thanks,
Shelly
"


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Verified Customer
Rating 10/10
5/5
2016-10-31

A+

"John Palmer helped me quote product and it was very easy to place my order. He was very helpful by getting me everything I needed. We are a company in Chicago and we were pricing product for a BID. I needed additional information like Lead Times and Warranty on the product. He was able to get me that information in a timely manner. I was happy to see a shipping confirmation and a delivery confirmation. I felt that was very helpdul and I didn't feel like I had to hunt somebody down to get a status on my order.
Thanks again!
Lizzy Visconti
"


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Verified Customer
Rating 10/10
5/5
2016-10-16

"Helpful staff. Gubi Demon shelves arrived quickly.
Great experience!
"


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Verified Customer
Rating 10/10
5/5
2016-10-05

Happy experience

"I bought 4 chairs as a housewarming gift for my niece on the East Coast. Delivery was prompt. There was a snag as the fowarder left a couple of the chairs behind but a call to the Danish Design Store and they appeared shortly afterward. Very happy with customer service and the overall experience."


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