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"After a few hickups with the ordering (shipping info was different from billing) they were just about to ship my order when UPS went on strike. Dangeo notified me of the strike and said that they had shipped the package CanadaPost Expidited. They shipped it Monday afternoon, I got it Wednesday morning.
Shipping was fine (despite what others say) and the customer service was very courteous to me and kept me well informed about my order.
I managed to successfully pricematch my product down an additional $10.
"I couldent belive what crappy shipping time this company has. I purchased sound card from them, using a credit card, i checked my mail to maek sure the order went through; it did. Next day i decided to go back to dangeo and log in to see that status of my shipment, low and behold they dident have any way to track the shipment... Most other sittes allowyou to track your shipment when you log into the web site. Found out later in the week that parts did not ship out tell like a week after i made the order... i recieved a tracking number, but it was after a week had gone by. I mean a WEEk??? just to ship out a lsy sound card? It was instock also, yet it still took i week to ship. It is now the 27th and I have still not recieved my package. My customer is not happy and it has put me in a difficult position to explain to him what has happend. They also shipped UPS, UPS sucks and their shipping methodes is horrable!
Advice, if your going to buy from these people make sure you call them to make sure things are instock.. their site cannot be strusted if you ask me!
"
This review was modified by Rare on December 26 2003 11:54:36 PM
"Just purchased a Video Card from these people today, and it was quick. With in 2 hours they sent me an email saying that my order was shipped. Not bad."
"Good service, good feedback, quality products, and reasonable prices. I really can't complain about anything on the site. It might be nice to have a wider selection in some areas, but somehow I doubt that's really something to gripe about, considering that they work hard to bring us the latest toys as soon as they arrive."
"I have ordered twice from Dangeo.com and I have been very happy with their service. Shipping speed was good and all my products came packaged well with no damage. "
"I ordered a 2x1024MB OCZ Value RAM kit on Monday with UPS EXPRESS shipping, my credit card is immediately charged, but I do not receive a confirmation email. I call Dangeo the next day, and they say there was a screw up with the system. They confirm my order, shipping method, and address. On Thursday my order ships, but UPS tracking shows standard shipping. I needed this kit this week, and now I have to wait until Tuesday or Thursday? Unacceptable.
I called Dangeo and they refunded the full shipping cost, but I really needed that part last week. All in all, the service was great, and the reps were friendly and professional. A good place to shop as long as their shipping department get their bearings."
This review was modified by d2arcturus on October 18 2005 10:21:54 AM
"Due to that don't have a credit card, so my friend purchased a sound card for me and I paied him back. It's been a week and still no sound card. I made a purchase for some speakers else where on the 22 and they may get here before the sound card *chuckles*. They are here tomorrow guaranteed. Dangeo your status interaction to the customer plainly stinks. Do what all other companies do, tell the customers what stage of processing the order you are at. Processing payment, prepairing to ship, and shiped. At least have the decency of sending the tracking number when you do ship the package. On top of it all you use UPS which is renown of damageing packages. As seen here not many like UPS http://www.resellerratings.com/seller1736.html For when I do get a credit card, I will not purchase from dangeo untill they improve their shipping methods greatly. Also your product list is mangled. Change it to alphabetical order, so that people don't spend time wasted trying to find a certain product. Your service is great, but you have LOTS to improve on.
Edit: They do give you the tracking number. They just took forever to ship it."
This review was modified by UserB on December 23 2003 05:34:47 PM
"Well, I guess this is the first review... This is also the first time I've purchased from Dangeo and I am satisfied enough to purchase from them in the future.
They have a solid selection, and are the only Canadian online vendor that I could find that stocked SCSI DVD-ROM drives. Their prices are competitive and they will also do price matching. They are fairly responsive when it comes to answering questions in their online forum and they provide accurate responses. The site is also easy to use and organised well.
I purchased several parts from both ncix.com & dangeo.com on the same day (boxing day, 2002). While their shipping isn't as fast as ncix's, I received my order only two days later than ncix's order. (Note that this was during probably one of the busiest weeks for online vendors, with people like me spending their christmas dough and looking for good boxing-week deals.)
Overall, I am glad I have discovered this vendor since they offer competitive prices and have a good selection. I will be shopping here again."
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posted Dec-26-2003 
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![Share](javascript:share_rating({"review_body":"I couldent belive what crappy shipping time this company has. I purchased sound card from them, using a credit card, i checked my mail to maek sure the order went through; it did. Next day i decided to go back to dangeo and log in to see that status of my shipment, low and behold they dident have any way to track the shipment... Most other sittes allowyou to track your shipment when you log into the web site. Found out later in the week that parts did not ship out tell like a week after i made the order... i recieved a tracking number, but it was after a week had gone by. I mean a WEEk??? just to ship out a lsy sound card? It was instock also, yet it still took i week to ship. It is now the 27th and I have still not recieved my package. My customer is not happy and it has put me in a difficult position to explain to him what has happend. They also shipped UPS, UPS sucks and their shipping methodes is horrable! <br><br>Advice, if your going to buy from these people make sure you call them to make sure things are instock.. their site cannot be strusted if you ask me!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/114593#comment114593","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"Rare","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Just purchased a Video Card from these people today, and it was quick. With in 2 hours they sent me an email saying that my order was shipped. Not bad.","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/179916#comment179916","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"Timinator3010","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good service, good feedback, quality products, and reasonable prices. I really can\u0027t complain about anything on the site. It might be nice to have a wider selection in some areas, but somehow I doubt that\u0027s really something to gripe about, considering that they work hard to bring us the latest toys as soon as they arrive.","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/115056#comment115056","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"Grey Ninja","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered twice from Dangeo.com and I have been very happy with their service. Shipping speed was good and all my products came packaged well with no damage. ","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/104778#comment104778","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"syberscott","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a 2x1024MB OCZ Value RAM kit on Monday with UPS EXPRESS shipping, my credit card is immediately charged, but I do not receive a confirmation email. I call Dangeo the next day, and they say there was a screw up with the system. They confirm my order, shipping method, and address. On Thursday my order ships, but UPS tracking shows standard shipping. I needed this kit this week, and now I have to wait until Tuesday or Thursday? Unacceptable.<br><br>I called Dangeo and they refunded the full shipping cost, but I really needed that part last week. All in all, the service was great, and the reps were friendly and professional. A good place to shop as long as their shipping department get their bearings.","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/224275#comment224275","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"d2arcturus","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Due to that don\u0027t have a credit card, so my friend purchased a sound card for me and I paied him back. It\u0027s been a week and still no sound card. I made a purchase for some speakers else where on the 22 and they may get here before the sound card *chuckles*. They are here tomorrow guaranteed. Dangeo your status interaction to the customer plainly stinks. Do what all other companies do, tell the customers what stage of processing the order you are at. Processing payment, prepairing to ship, and shiped. At least have the decency of sending the tracking number when you do ship the package. On top of it all you use UPS which is renown of damageing packages. As seen here not many like UPS http:\/\/www.resellerratings.com\/seller1736.html For when I do get a credit card, I will not purchase from dangeo untill they improve their shipping methods greatly. Also your product list is mangled. Change it to alphabetical order, so that people don\u0027t spend time wasted trying to find a certain product. Your service is great, but you have LOTS to improve on.<br><br>Edit: They do give you the tracking number. They just took forever to ship it.","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/114043#comment114043","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"UserB","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Well, I guess this is the first review... This is also the first time I\u0027ve purchased from Dangeo and I am satisfied enough to purchase from them in the future.<br><br>They have a solid selection, and are the only Canadian online vendor that I could find that stocked SCSI DVD-ROM drives. Their prices are competitive and they will also do price matching. They are fairly responsive when it comes to answering questions in their online forum and they provide accurate responses. The site is also easy to use and organised well.<br><br>I purchased several parts from both ncix.com & dangeo.com on the same day (boxing day, 2002). While their shipping isn\u0027t as fast as ncix\u0027s, I received my order only two days later than ncix\u0027s order. (Note that this was during probably one of the busiest weeks for online vendors, with people like me spending their christmas dough and looking for good boxing-week deals.)<br><br>Overall, I am glad I have discovered this vendor since they offer competitive prices and have a good selection. I will be shopping here again.","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/60484#comment60484","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"chroma","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent dealer. Great prices and incredible service. I will buy all my products from Dangeo from now on.","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/186406#comment186406","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"MaDDN3ss","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Contact person very knowlegible and helpful. Pricematch policy very fair and ensures that their prices are very competitive!","link":"http:\/\/www.resellerratings.com\/store\/Dangeo\/comment\/105626#comment105626","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dangeo.jpg","store_name":"Dangeo.com","username":"onetime2","rating":"5"}, "single");){kind=link}
"After a few hickups with the ordering (shipping info was different from billing) they were just about to ship my order when UPS went on strike. Dangeo notified me of the strike and said that they had shipped the package CanadaPost Expidited. They shipped it Monday afternoon, I got it Wednesday morning.
Shipping was fine (despite what others say) and the customer service was very courteous to me and kept me well informed about my order.
I managed to successfully pricematch my product down an additional $10.
I would shop there again!"