5/5

posted Oct-16-2006

"Great place to deal with. I was looking for a headset as a gift, and the price was so much better than the competition (including local retailers (no shipping) that I actually got myself a set too, and still saved money after taxes shipping (albeit only a buck or two).
There was a website-related error where my timed-out cart ended up being charged to my credit card a few days before, but I sent them an email and the next day it was fixed, apology and all. Great experience.
Arkadi Romijn
Ottawa, Canada"

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1/5

posted Mar-28-2006

"- had a problem with a faulty memory stick that they shipped me, they did not respond (ever!) to this problem, I would not recommend this company to anyone"

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3/5

posted Oct-06-2005

"I ordered a 2x1024MB OCZ Value RAM kit on Monday with UPS EXPRESS shipping, my credit card is immediately charged, but I do not receive a confirmation email. I call Dangeo the next day, and they say there was a screw up with the system. They confirm my order, shipping method, and address. On Thursday my order ships, but UPS tracking shows standard shipping. I needed this kit this week, and now I have to wait until Tuesday or Thursday? Unacceptable.

I called Dangeo and they refunded the full shipping cost, but I really needed that part last week. All in all, the service was great, and the reps were friendly and professional. A good place to shop as long as their shipping department get their bearings."

This review was modified by d2arcturus on October 18 2005 10:21:54 AM

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5/5

posted May-15-2005

"They were one of the few websites that stocked a specific monitor i was looking for, and using the price match i saved about $30.00. I ordered it and recieved a call the next day to confirm that i had ordered it, since my shipping address is different than my cc address, which i thought was proper. Although there main shipping is UPS they also let you ship Purolator, which in my case is far better since UPS service really sucks in my area. Recieved the monitor 2 days later and they provided a tracking number. All in all a very smooth and professional transaction."

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5/5

posted Jan-28-2005

"Excellent dealer. Great prices and incredible service. I will buy all my products from Dangeo from now on."

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4/5

posted Dec-29-2004

"Just purchased a Video Card from these people today, and it was quick. With in 2 hours they sent me an email saying that my order was shipped. Not bad."

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5/5

posted Nov-24-2004

"After a few hickups with the ordering (shipping info was different from billing) they were just about to ship my order when UPS went on strike. Dangeo notified me of the strike and said that they had shipped the package CanadaPost Expidited. They shipped it Monday afternoon, I got it Wednesday morning.

Shipping was fine (despite what others say) and the customer service was very courteous to me and kept me well informed about my order.

I managed to successfully pricematch my product down an additional $10.

I would shop there again!"

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4/5

posted Aug-19-2004

" Great if you want a low price, but they are sloooow to ship!
I purchased components to build a system through them... The various parts were all in stock (according to their web site), but it still took over a week once my payment was accepted for their internal shipping process to begin. In the intervening time between my credit card being charged and the actual shipment being sent out from Alberta, I received absolutely no information as to when I could expect shipment, despite repeated emails to their sales staff.
Also, be very careful with their price watch feature. I submitted URLs to each components lower prices and each was accepted in turn but then on the very last stage of the order - the price after taxes jumped and, it seems, nothing was credited. I sent an email to the sales staff and they quickly fixed this (claiming that it was just a programming anomaly), but caveat emptor!
Anyhow, alls well that ends well, I received all the parts in good condition... it just took longer than it needed to. The company seems legitimate & reliable, and will do well if they hire more staff or elsewise speed up their internal processing time."

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2/5

posted Mar-31-2004

"Purchased a video and a sound card. Its been a week now, and I finally got the shipping email that it was sent out, again a week after I ordered. Company has great prices, great PM'ing, but must improve on getting items shipped ASAP. I would buy from them again if I don't mind waiting a week and a half to get my order from Calgary to Victoria."

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5/5

posted Dec-29-2003

"Good service, good feedback, quality products, and reasonable prices. I really can't complain about anything on the site. It might be nice to have a wider selection in some areas, but somehow I doubt that's really something to gripe about, considering that they work hard to bring us the latest toys as soon as they arrive."

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