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14 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","store_rating":"9.29","total_reviews":"14"}, "store");)
reply posted Mar-01-2013 “Thank you for the kind words! Our sales' rep that you worked with was Josh, and he was happy to assist you. We want to give everyone the individual attention that all of our customers deserve.”
reply posted Sep-10-2012 “Thank you for the review. I am sorry that you were not satisfied with your experience. Our website's FAQ page describes out ordering policies, including where we can ship items to: http://www.dalephotoanddigital.com/_e/page/1001/FAQ.htm. That link also explains all of our other company policies including returns and trade-ins. We do our best to contact all customers as a courtesy when there is an order we are unable to ship or need clarification.”
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posted Apr-11-2013 
posted Feb-03-2013 
This review was modified by 
![Share](javascript:share_rating({"review_body":"This is my first time ordering from Dale Photo & Digital. Order arrived promptly and was well packaged. I am completely satisfied. Thank you. ","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/2615441#comment2615441","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"wmclenahan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great! Fast! Great service","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/2611109#comment2611109","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"pjmteves","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Jason was most helpful in that he corrected my order so I received the right cable release for my S2. That level of service speaks volumes about the high level of quality of your customer service team. Thanks.","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/2453307#comment2453307","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"gpsafety","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The used item I ordered turned out to be out of stock but I was soon offered a better condition, less used version of the exact same item that hadn't yet made it to their website. Will definitely shop with them again!","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/2352893#comment2352893","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"johnbstrand","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Dale shipped my Leica viewfinder magnifier quickly and accurately. I'm a satisfied repeat customer!","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/2306359#comment2306359","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"pjmacd","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great price, great service, speedy delivery. I will shop again.","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/2128151#comment2128151","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"shopper.galore","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ALL EMPLOYEES VERY COURTEOUS AND HELPFUL. PRICES ARE FAIR. HAVE ALL LEICA PRODUCTS IN STOCK. I AM VERY SATISFIED WITH DALE PHOTO AND DIGITAL THANK YOU VERY MUCH.","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/2114105#comment2114105","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"garmar555","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A pleasure to work with. Responsive and personable. Great seller.","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/2040261#comment2040261","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"superuj","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"For 5 days, I waited for a tracking number for my order. So I emailed them. It was only then that they told me that they don\u0027t ship to a different address other than the billing address. They should have informed me earlier and not wait for the customer to ask them. ","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/1849659#comment1849659","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"armilv","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i enjoy working with dale photo and digital . they are professional and knowledgeable about leica.","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/1685888#comment1685888","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"jkbace","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"excellent company, quick service, not my first purchase and for sure not my last.","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/1660914#comment1660914","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"paolonyc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Overall experience was outstanding. All my questions were answered and the item was delivered as promised.","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/1636044#comment1636044","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"drpena2005","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"To start I buy almost everything online and like many others who do the same have one or two horror stories I\u0027ve been a part of. And experience with the multitude of other online retailers who give so-so service, are hard to get a quick response from, etc. So I don\u0027t get easily impressed by customer service from online retailers.<br><br>Anyway on to my experience with Dale Photo & Digital. I ordered a soft shutter release button for my new camera. Due to a misunderstanding with their shipping policy, I received a cancellation email notice. We had a big family trip planned, so I replied explaining my situation. Basically if I didn\u0027t get the order from Dale Photo & Digital, I probably wouldn\u0027t receive the item in time for the trip (processing\/shipping time for creating a new order with a different online shop). Their customer service department not only replied in minutes, but also was VERY understanding. They allowed me to resubmit the order, and also hand-carried the package to USPS the next day (their normal carrier is UPS). And I received the item in time for my trip! This type of customer service for a first-time customer with a $20 order is a first for me!","link":"http:\/\/www.resellerratings.com\/store\/Dalephotoanddigital_com\/review\/1478077#comment1478077","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dalephotoanddigital_com.jpg","store_name":"Dale Photo & Digital","username":"kuujinbo","rating":"5"}, "single");){kind=link}
"Great experience will buy from again!"