5/5

posted Dec-07-2011

"Purchased some headphones on 12/1 and they arrived very quick! The quality and pricing amazing! Spoke with a rep. by the name of Diana who was as sweet as can be :) Will def buy again!"

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2/5

posted Aug-11-2011

"It's sad when you haven't even dealt with a company before, and you are unsatisfied before you even receive it. I placed an order for a Refurb pair of Sennheiser HD228 headphones. They had a insanely good price on them, considering they go for more than twice the price on amazon new. I paid extra for expedited shipping. They shipped in about 1.5 days (their refurb description on amazon stated ships within a day).

Once tracking updated to where I could check it, I come to find out they shipped it first class. Since when does expedited shipping = first class, in anyone's book. Their amazon listing guaranteed shipping within a day, regardless of shipping method. To any rational person, expedited shipping would be an upgrade from first class to priority, or UPS ground, to 3-day.

I basically paid extra to wait 3 days for an item to ship from florida to florida. Moral of story, don't opt for the upgraded shipping option. You're only putting money in their pocket.

I will update my order when I receive the actual item. "

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3/5

posted May-27-2011

"I have no review for dakmart. "

This review was modified by Diverdoug on June 13 2011 06:49:01 PM

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1/5

posted May-18-2011

"Unfortunately I did not research DakMart until after I sent my credit card information. I aced an order on April 2, 2011, and after no email notification for 2 days, I made 5 calls to them. Each call was met with an auto attendant, that no matter what option you pressed, you were disconnected. I sent 2 emails before I finally got a response, April 5,2011, letting me know my item purchased, though stating it was available online, was not available.

I attempted to make 2 more calls with the same result of disconnect, and was informed via email, they were having troubles with their phone lines.

I was offered a different model, at "The same price". I accepted only to find the shipping was double what I could ship the same item for from the location to mine. Their explanation was they said the same price meant the Total Cost including shipping. It was a decent deal, but I was reamer on the shipping.

Now for the bad part!

A few days after they shipped my unit, my credit card, that I used only 1 time, to purchase from DakMart, was hit with $23,433 worth of fraudulent charge attempts. $4300, to a company in The UAE, Clothing store in London, Shipping company in Italy. The list goes on and on. My PC, and Router weren't the issue as they are hidden behind several layers of protection, and no other information of mine has ever been used like this.

I sent DalMart an email explaining this to them, and to date, not a peep.

No matter how good the deal, stay as far away from these -----------(you fill in the blanks) as you can."

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5/5

posted Jan-28-2011

"After reading all of the harsh reviews of dakmart's service, quality control, return policy, and other shady business practices, I was understandably hesitant to place an order with them...

Nevertheless, the sweet siren-call of $170 refurb'd Sennheiser IE8 canalphones was too much for even a skeptic like myself to ignore. So I took the plunge... (after making sure they were an authorized dealer, and going through a few forums on headfi about someone who had received counterfeits from them a few months back)

I ordered my headphones via telephone so that I could use paypal as an extra layer of protection (still didn't trust them as I was ordering). I spoke to a cheery and helpful woman who wrote up an invoice for the headphones and got my email address. She assured me that the item would ship out by Wednesday. Minutes later I received a paypal request in my inbox.

For two days I kept my fingers crossed that they would ship on time. Wednesday morning 6am, I receive an email stating that my item had shipped and that I could track it by clicking on a link in the email... The link didn't work, but the tracking number did. So for the next two days I kept my fingers crossed that the items I receive will be the real deal, and not some crap from China (no offense). Friday noon-ish my headphones arrive in a plastic bag and everything looks legit. The only thing that was missing was the cleaner tool/bass adjuster(mini screwdriver). And I think I can buy one with the $200 dollars I saved on these.

Overall I'm extremely satisfied with my purchase, but I would only use them if they had a refurb deal that was too good to pass up (which they very well may have...)"

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1/5

posted Jan-15-2011

"You be the judge.

First I won an eBay auction from them and they contacted me to tell me that they had made a mistake and wouldn't honor the price. So much for the auction process being a binding contract. My complaints to eBay resulted in a warning from eBay to Dakmart.

Although I should have realized what kind of business I was dealing with and gone elsewhere, I was drawn like a moth to a flame by their prices and bought directly from their website. The receiver arrived okay but was slightly dented on the top. I called and inquired about this and they said that it must have happened in shipping and wasn't a warranty item, and that I would have to file a claim with the shipper. Since it was going into a cabinet I wasn't too worked up. But 45 day in the back right surround speaker output quit working and they are refusing to do anything about it.

I have disputed the charges with my credit card company and plan to contact Denon to let them know what a bunch of low lifes they are.......

DEAL WITH DAKMART AT YOUR OWN RISK ! ! ! "

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5/5

posted Jan-01-2011

"Seems as though your rating website isn't very good if you look at the reveiws there are probably 6 out of 348 that are bad. 6 month rating based on a whopping 6 reviews???? I guess noone comes to your site. It appears to be useless!!"

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1/5

posted Dec-30-2010

"They act rude like they don't need your business. So let's not give them any and send them into bankruptcy. Good bye Dakmart... Have fun scrounging for your next meal!"

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1/5

posted Nov-15-2010

"I looked at a Denon product in Dakmart site for about a week. Then I registered and I read carefully the terms and condition and privacy policy and even if they looked poor I decided to go on with the transation.
I ordered a Denon SYS-A2 for 170$ ship included and payd it. I didnt receive any update for a while. I wrote 4 times before an answer was received: It was a rough reply telling me no item available and that order was not processed. Today I checked and the item is still on sale in the site and my order still pending,not cancelled! Then I received a further e-mail telling they had shipping issues (!!)

With this "standard reply" not related to my order history I had the clear feeling that order was still open to have the chance to charge my credit card and then manage the claim.

Retinking to the terms and condition I has been also really worried about data privacy and "phishing" issues: therefore I blocked my credit card to avoid frauds and claimed DaKmart to cancel my personal data.

I behaved as a stupid and I suggest everybody to AVOID BIDDING WITH DAMARK: there is a fraud risk that range from "receiving a damaged item" to "have your credit card data stolen" .

I have the sensation to have just prevented a fraud. Apart from my personalsensations which can be right or wrong I wish to share with you the clear evidence that DAKMART is not able to make business online, has no control of his business operations and for sure suffers a seriuos lack in sales and communication skills.

My suggestion is: DO NOT BUY
"

This review was modified by capospalla on November 15 2010 02:06:29 PM

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1/5

posted Oct-07-2010

"Order number submitted is my buy.com order number, my order was fulfilled by Dakmart.

Like mduvall below, I purchased a refurb Denon AVR-1910 from Dakmart. Received item DOA. Made NUMEROUS attempts to contact Dakmart via phone, no luck, everything goes to voice mail. Made the mistake of not researching seller before making purchase, paying for it now. These CRIMINALS charge a 20% restocking fee PLUS they deduct original shipping charges.

Let me get this straight...you send me a non-working item, I try to return it, you charge me over 25% of what I paid for an item to return it to you??? Stay away from these CRIMINALS at all cost!! "

This review was modified by whomhead on October 07 2010 05:44:11 PM

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