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"The product simply does not work and all information given is useless. I want a refund of my money as they say money back guarantee but the email I sent to their support department also returned back. I will leave no stone untruned to get my hard earned money out of their pocket!!!!"
"I purchased their DVD Copy program on 3/18/05 but noticed immediately that their software did not work properly. I e-mailed their customer service but received no answer for more than a week. Since their website clearly stated 30 day money back guarantee, I sent them an e-mail requesting cancellation of transaction for a refund. After more than one month, I still havn't heard from them regarding my request after several more e-mail was sent. Do Not Buy from this company as their do not have any customer service at all....."
"Paid for their software; immediately discovered majority of package was via download with significant time involved to obtain. Requested refund. Response was we will send you a CD if needed (positive); informed them that package was not what I expected and requested a refund (sent NUMEROUS requests)....NO response or acknowledgment from them!!!!! Stay away from them!"
This review was modified by buckalew on February 21 2004 04:07:20 PM
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![Share](javascript:share_rating({"review_body":"Paid for their software; immediately discovered majority of package was via download with significant time involved to obtain. Requested refund. Response was we will send you a CD if needed (positive); informed them that package was not what I expected and requested a refund (sent NUMEROUS requests)....NO response or acknowledgment from them!!!!! Stay away from them!","link":"http:\/\/www.resellerratings.com\/store\/DVD_Wizard_Pro\/comment\/125907#comment125907","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Wizard_Pro.jpg","store_name":"DVD Wizard Pro","username":"buckalew","rating":"1"}, "single");){kind=link}
"The product simply does not work and all information given is useless. I want a refund of my money as they say money back guarantee but the email I sent to their support department also returned back. I will leave no stone untruned to get my hard earned money out of their pocket!!!!"