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"DVD Empire is one of my favorite online DVD retailers. I especially like the fact that I am given ample time to finalize an order; that is, I can edit an order (add more items, remove items, change shipping options) multiple times until I am completely satisfied. Just as useful is the real-time display of whether an item is in stock; it gets rid of the guessing game. Beyond that, the prices here are fairly competitive and shipping always has been dependable."
"DVD Empire facilitates my purchases through an easy to understand site. Creating an account on DVD Empire feels safe. Orders can easily be changed on your account, without any trouble before shipping. You get excellent control of your order, all the way from ordering to delivery, in Your Account."
"it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.it was a good and safe experience."
"Bought a used DVD described condition as "USED-LIKE NEW". I was sent a dvd which was covered with scratches and would not play - it would freeze. I contacted the live chat customer service. I spoke to MARK, his response was used items are final sell. They do not take them back, work or not work, as described or not. I am taking a chance buying a used DVD and MARK signed off on me twice without getting me the manager which I asked for. I had to make a call and spoke to David. It was almost the same thing. I was put on hold. It took one hour the whole thing to hear from DAVID. Their manager said one time return only like it was my fault. I am a customer since 7/2/2003. I bought about 2000 dvds from this site(Empire). It was not right for one hour make me go through hell. Their customer service is awful when you have problem which is their own fault. It is like highway robbery. They don't behave professional. They do not honor their own policy. BUYERS BE AWARE. THE ONLY GOOD THING ABOUT DVD EMPIRE IS THE WAY THEIR SITE IS SET UP. "
"Great online retailer. They're prices are usually 5-10% lower than other sites so the prices are cheaper. I order from these people alot due to thier exceptional service."
"Although not the cheapest online retailer i never had any problems when i use dvdempire.com and my recent order came in only 3 days using standard shipping."
" Fine selection, although I have bought lower elsewhere, there's always something you're trading away. In this case, one of my DVDs was trampled by the U.S. Post Office, breaking it into several (unplayable) shards. Although this was not tecnically their fault, DVD Empire paid shipping both ways(!), and, upon finding out that they had no more used DVDs of that title in stock, shipped me a _new_ version, at the same price. Exemplary."
"This place ... isnt all cracked up as must people might see it. For one, ive order something on the 15th expecting it to come to me on the 18th. i specfically added the quick USPS prioty but now im sitting at home, on the 20th. Which i bought for a friend this particuliar gift, but i locked out ... and i have to give his gift late, also im still waiting for it, and the tracking and confirm by USPS shows nothing id ont even know where my package is ... surely but surely ... im extremely dissatisfied and i will not use this site every again ..."
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posted Mar-07-2003 
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![Share](javascript:share_rating({"review_body":"Very good transaction. good prices, good fast shipping and an excellent online order tracking system. Definately, one of the best.","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/68947#comment68947","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"runamok4x","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"DVD Empire facilitates my purchases through an easy to understand site. Creating an account on DVD Empire feels safe. Orders can easily be changed on your account, without any trouble before shipping. You get excellent control of your order, all the way from ordering to delivery, in Your Account.","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/304043#comment304043","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"Apu","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Their prices are a bit high, but as far as using the website, service, and selection, they are very good. Never had a problem.","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/109842#comment109842","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"dsteak","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.it was a good and safe experience.","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/135194#comment135194","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"j94131","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought a used DVD described condition as \u0022USED-LIKE NEW\u0022. I was sent a dvd which was covered with scratches and would not play - it would freeze. I contacted the live chat customer service. I spoke to MARK, his response was used items are final sell. They do not take them back, work or not work, as described or not. I am taking a chance buying a used DVD and MARK signed off on me twice without getting me the manager which I asked for. I had to make a call and spoke to David. It was almost the same thing. I was put on hold. It took one hour the whole thing to hear from DAVID. Their manager said one time return only like it was my fault. I am a customer since 7\/2\/2003. I bought about 2000 dvds from this site(Empire). It was not right for one hour make me go through hell. Their customer service is awful when you have problem which is their own fault. It is like highway robbery. They don\u0027t behave professional. They do not honor their own policy. BUYERS BE AWARE. THE ONLY GOOD THING ABOUT DVD EMPIRE IS THE WAY THEIR SITE IS SET UP. ","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/480554#comment480554","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"persianking","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great online retailer. They\u0027re prices are usually 5-10% lower than other sites so the prices are cheaper. I order from these people alot due to thier exceptional service.","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/59657#comment59657","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"Zaitachi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Although not the cheapest online retailer i never had any problems when i use dvdempire.com and my recent order came in only 3 days using standard shipping.","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/270184#comment270184","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"gmikes","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" Fine selection, although I have bought lower elsewhere, there\u0027s always something you\u0027re trading away. In this case, one of my DVDs was trampled by the U.S. Post Office, breaking it into several (unplayable) shards. Although this was not tecnically their fault, DVD Empire paid shipping both ways(!), and, upon finding out that they had no more used DVDs of that title in stock, shipped me a _new_ version, at the same price. Exemplary.","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/290502#comment290502","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"dalukens","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This place ... isnt all cracked up as must people might see it. For one, ive order something on the 15th expecting it to come to me on the 18th. i specfically added the quick USPS prioty but now im sitting at home, on the 20th. Which i bought for a friend this particuliar gift, but i locked out ... and i have to give his gift late, also im still waiting for it, and the tracking and confirm by USPS shows nothing id ont even know where my package is ... surely but surely ... im extremely dissatisfied and i will not use this site every again ...","link":"http:\/\/www.resellerratings.com\/store\/DVD_Empire_Right_Ascension_Inc\/comment\/132363#comment132363","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DVD_Empire_Right_Ascension_Inc.jpg","store_name":"DVD Empire \/ Right Ascension, Inc","username":"sincere7270","rating":"1"}, "single");){kind=link}
"DVD Empire is one of my favorite online DVD retailers. I especially like the fact that I am given ample time to finalize an order; that is, I can edit an order (add more items, remove items, change shipping options) multiple times until I am completely satisfied. Just as useful is the real-time display of whether an item is in stock; it gets rid of the guessing game. Beyond that, the prices here are fairly competitive and shipping always has been dependable."