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Stores > DSG (Defense Solution Group) ARMS
  • DSG (Defense So

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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review DSG (Defense Solution Group) ARMS by clicking a star below.
Rating 2/10

"I ordered 6 pairs of pants, two in a 40 waist, the rest in 42. I chose 3 of the DSG competition belts in size 40-44, none of the belts are the actual stated size, they are a 44+. I was expected to ship the items back with my own money, I find this anything but acceptable. I refuse to pay shipping on an item that dose not fit me due to it not being properly advertised, had I known the real sizes I would have ordered a large in the belts instead. Very poor customer service, never again will I order from or suggest them as an option. "

Rating 4/10

"Placed an order over the phone at my LGS, and the friendly rep told me that the FFL was on file and product would ship same day. Two days later, no order confirmation e-mail had come so I contacted them. Despite putting them in contact with him via e-mail, they seem unwilling to make the least effort to complete my order. So far about six e-mails and no resolution to the simple problem which would be fixed if they were willing to make the tiniest effort. Even with their good prices you would think the profit margin on long guns is sufficient to make a small amount of customer service worthwhile. Hope to report back here with a good resolution to this problem soon. As it stands, my recommendation is to spend the extra money and shop somewhere else."

Rating 10/10

"They only carry top quality items. Great to work with. Very fast shipping."

gekejo1's Avatar

Rating 10/10

"I had a problem with my order and Seth helped me correct the problem immediately! Great customer service and quick response time. Thanks, DSG and thank you big time Seth! G-"

Rating 10/10

"Great company. Quick, helpful customer service and fast shipping."

Rating 10/10

"I received my orders in a very timely fashion. At the time of the orders, I bought a Magpul UBR for $199! Other Magpul products in OD Green were on sale and I jumped for it. I'll be keeping my eye on this site."

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