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"Ordered a pair of speakers, completed the checkout and paid with paypal. TWO WEEKS AFTER saw an email asking to send them $3.99 more for signature confirmation. SERIOUSLY!?!? You delayed my order for TWO WEEKS just because of some dumb FOUR BUCKS that I didn't even know I had to add? Why don't you add it automatically and not make people wait for half a month?!I sent them the $3.99 they asked right away and asked that they ship asap. Got a very short rude reply from customer service saying it's all my fault. They even had a nerve to BLAME ME for their stupid checkout system and policies.. I buy lots of stuff online, and never had such problems, I pay for the order - it gets shipped to me, 3-5 days and I have it. As simple as that.I'm really amazed at how such inconsistent, confusing online store with such rude personnel hasn't gone bankrupt yet."
"I just ordered my first item from DJDeals.com and was impressed by the free shipping, fast order processing, and extremely quick customer service responses to my emails. The owner of the company replied to all 3 of my emails within 60 seconds of me emailing them. I definitely recommend these guys over ANY of the other DJ sites online! Happy customer, I'll be back for sure."
"I had a great experience with DJDeals.com. Best price and turn around time! Knowledgeable and helpful service. I will definitely use them again."
"First, thanks for always being there 24/7 to answer my questions quickly and thoroughly! You and your staff do an excellent job every time I shop with you. Because of this, I have purchased from, referred to, and linked your site. You are very knowledgeable, fair, and non-biased towards the equipment you sell. When you say you're not sure about something, you have someone who is familiar get involved, which is great. And I like how you never upsell your products to the more costly to increase sales; you use your own DJ experience to give me the most accurate answers on everything I ask. Anyways... I just wanted you to know that you have treated me right in the past. The president of DJDeals.com even talked to me for damn near an hour just about turntable needles alone. And I have posted a link to your site from mine, in hopes that it brings you more business. All I ask in return is continue to show me and future customers the same service you've previously shown me. I've been in the service business for years myself and know how important it is to treat the customer well, and you guys do it right. Keep it up, and THANKS!"
"Ordered Sony MDR-NC200d noise supression headphones late Friday evening. They were shipped on Monday. The product is absolutely incredible for the price. Very satisifed."
"The absolute worst service I have ever received online. The order was placed for new studio monitors over 3 weeks ago. After saying that the product was in stock on there site it turns out that they are not. After days of emailing they finally decided to reply (4 days later to be exact) informing us that the product has not yet been shipped to the manufacturer and would take 2-10 days to come in. 10 days and emails later no reply. I've already sent in an email to CANCEL my order (3 days ago) and have not yet received a reply. TL;DR: DO NOT ORDER MERCH FROM THIS STOP THEY ARE ABSOLUTELY UNRELIABLE AND UNRESPONSIVE!"
"WORST DJ COMPANY EVER. DO NOT USE THEM OR YOU WILL JUST BE ANOTHER BAD REVIEW..!!!! I order 2 numark turntables from them on Oct. 17 2012. After not hearing from them for almost 2weeks, I emailed them to find out what is going on with my purchase. The money was taken out of my account right away but received no info if my products were shipped. They responded by saying my stuff will ship out the next day and I will get a tracking number. 3days later no tracking number. I emailed them again. No response. I emailed the next day and still no response. 3days later they respond saying "we just learned we don't have those in stock and what do you want to do about it". By this time 3weeks have gone by. I was furious because I needed those turntables for an upcoming gig and this company leaves their customers hanging and don't care about them. I wrote an email how upset I was with them and demanded my money back. Till this day (NOV. 23, 2012) I have not gotten my money back. I have involved Paypal to step in to try to get my money back. This company is a JOKE. 37days and counting and Im still dealing with this company. I wish I would have looked up reviews about DJdeals.com before buying from them. DO NOT USE THEM. They are NOT LEGIT.. !!"
"THE WORST CUSTOMER SERVICE, OR SHALL I SAY LACK THEREOF! Ordered this mixer on October 18th. Had a gig on November 10th. Mixer was not sent out until NOVEMBER 15TH! My gig was ruined because of a lack of professionalism on DJDeals.com's side. I'M NEVER PURCHASING ANYTHING FROM THIS WEBSITE AGAIN!"
"Just ordered my first item from this site, and was impressed by the free shipping, fast processing, and extremely quick customer service. I definitely recommend this site to anyone looking for quality equipment at a great price. 5/5 stars in total."
"I ordered a FOCUSRITE SAFFIRE PRO 24 DSP AUDIO INTERFACE. I still have not received it almost a month later. I contacted the customer support and got a quick response telling me they would look into it. Another week has passed by. No response no audio interface. I wish I had some direction on who I could contact me since I just got robbed for $400."
"I placed an order and selected free shipping assuming it might arrive in a week or 10 days. It was actually at my door in 2 days. I'm impressed."
"I ordered 2 turntables cases from DJDeals, as they always seem to have something I need to keep the tunes flowing. Shortly after ordering, I was contacted by DJDeals, stating that the manufacturer stated that the product was backordered and I was then given some options by DJDeals. The level of customer service was great, I was kept in the loop and then they shipped them far earlier than I thought they would, making it all better in a matter of days. Great customer service, great products and a great website. thanks!"
"I recently purchased a DJ mixer from DJDeals, and product arrived with no trouble! There are so many bad reviews about DJDeals on this site, I just wanted to let people know I had no trouble. There are a few things to note: (1) Do not order from djdeals if you like to have shipping status or customer service in less than 24 hours. (2) Do not expedite your order, save your $10. This does not appear to decrease the ship time. (3) The website lists that items are "in stock" and ship same day. This was not my experience. (4) Do not pay to request signature. My package arrived without requiring a signature. If the above 4 items do not bother you, and the price is right, sit back and relax, you get what you pay for."
"Recorder arrived fine and was just what I was looking for. Works great!"
"Listen to me... STAY AWAY FROM THIS SCAM SITE! They sent me the wrong product and when I returned it they didn't refund my money after 37 days!! I lost 300 DOLLARS! they don't have phone and the email service takes days to respond. Horrible, horrible service. I will sue them and do anything I can so that people don't get scamed like me.STAY AWAY!"
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