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"I bought a refrigerator and the color of it was great. It was exactly what I needed to put food and there was shelves in it to put the fruit. it was a good size that fit perfect and its exactly what I needed!"
"Purchased a washer on 5/2/13, they called me a few days to verify some information and thought nothing of it. After waiting weeks for my product to arrive, I called them. They stated they would call the shipper and it would arrive at the end of the following week (now a month after my purchase). Called them on Monday (5 weeks after I ordered it) asking for status and was told they were again contacting the shipper. Today (6/13) received a curt email stating that it had been damaged and I would not be receiving the washer. Very unfortunate experience... I figured the good price was too good to be true! Almost purchased a home theater system from them as well... good thing I didn't. Would steer clear of this vendor... shipping is clearly done on the cheap and customer service is definitely not a priority!"
"Purchased a washing machine SIX months ago. It stopped working three days ago. When it first arrived the display was damaged. Wasn't too big of a deal, and just continued to use the machine. Well, it's not working now. I called them and their attitude was "Not our issue, contact the maker." Please folks, don't buy from these guys. The savings isn't worth it. I wish I would've not been naive."
"Terrible customer service. Poor communication. After over a month of trying to get my order filled, I had to threaten to contest the charges and their response was to cancel my order 20 days after I had submitted it. I later learned my card was not charged, but it doesn't excuse 20 days trying to get them to actually ship what I ordered, or even respond to status inquiries. I also called by phone and they were quite rude.The ratings here should have zero stars as an option. One star is too much for these guys."
"Placed order on 11/13. They contacted me 6 days (11/19) later because "We are unable to release your order until we receive verbal confirmation." I call them during business hours, but they say they are closed. I email them 11/21 to express displeasure, ask for a call back, and for a discount in light of the situation. They never responded. I have bought the same product three days ago and it arrived today with no hassles."
"Very Pleased with my transaction. Got an awesome deal on a Denon AVR-2313CI no one had it cheaper!."
"I bought a Denon receiver from them as they had the lowest price listed in stock. Unfortunately, they pulled a bait-and-switch on me. I could wait 5 weeks (or more?) to get the product or pay more money for the newer model.If the price is too good to be true, it probably is.update: recieved a response from them trying to coerce me into removing my review -"Hi, We have you on recording trying to blackmail us into giving you the newer model for a certain price. We will provide this information to all the authorities. No one bait an switched you. We sent you and email that we don’t have the product you requested. It is your decision on how to proceed. Furthermore, to blackmail a company is illegal and we will file this information to the authorities. I recommend removing your complaints and reviews. Thank you for your time.""
"Great price and very fast shipping. Product arrived and was unboxed for inspection. My main level is up a flight of steps, and delivery guy said it would cost additional to put the range on my main level. Not sure if this is standard practice. Sears did not charge for delivery up a flight of steps."
"I was actually a little skeptical because the price was so good. Product arrived brand new in manufacturers box in perfect condition. I am a bargain shopper and DIY has been added to my list of places to go for a great deal."
"Fast shipping, easy ordering, good price."
"I am very happy with this shopping experience. Price and service were both exemplary."
"I ordered a Demon receiver. It was the least expensive when compared to other competitions (e.g., Best Buy) - over $100 cheaper. It was shipped very timely and works awesome! DIY Micro did a great job!"
"Unsatisfactory. Two pedastols were ordered for washer/dryer. Shipped/Received at two different times. First one was damaged by courier of which just left the item on my front door. Called DIY, was informed to contact courier to pick up item. Assumed, DIY will ship a new product. No other communication was received from DIY. Called DIY was informed will follow-up and get back to me. Never heard from again and only noticed a credit on my card for the item."
"once again you guys dont let me down after searching the web for hours you guys were still the cheapest! like always, great item fast shipping and a pleasure to deal with thank you again "
"I was so happy to order my KitchenAid food processor from DIY Micro.I found it almost 100$ cheaper than the original price plus free shipping and no tax for me....that was a huge savings...The shipping was fast according to their working days [My order was a bit delayed because my order was made during their weekend break] but other than that it was fast and my order arrived safely,even the outer packaging was like new...love the product and looking for more ways to use it in my kitchen...thumbs up "
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