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"Something most definitely happened to a good company, because I ordered Divine Derriere in late 2011 and received it promptly, used it diligently for 6 weeks, and absolutely loved the results! Now that I want to reorder...I see all this mess. I'm reluctant to order a different product. I worked for a small business in which 1 employee was able to bring the entire company down. It most certainly happens. I hope it is cleared up soon, but with so many impatient people with an assumption that everything should always go perfectly...I doubt it will."
"This is from the google cache for this site. Weirdly it doesn't show up normally.Anyway, it's sort of crazy that they are admitting to mismanaging their finances and not paying their employee properly, but perhaps this is the disgruntled employee posing as the company. Who knows. But apparently you can go to 2checkout and request a refund. Good luck to everyone.Post from Divene Derriere:Dear Customers,We at Divine Derriere are here to offer an apology to you. It has come to our attention that our email account and website were hacked by a disgruntled former employee. We are embarrassed to admit that our finances were mismanaged, and when this employee was not paid properly, she became very upset and decided to exact revenge upon us. You may have received an email alleging numerous counts against us, and we are here to assure you that the allegations are completely false. We fell behind with our shipments, but please rest assured that your money will be refunded in full by 2Checkout. You may phone them at 1-877-294-0273 if you have any questions about receiving your refund. Our site has been taken down temporarily so that we may take stock of the given situation, and evaluate it to the best of our ability."
"I contacted 2Chekout and they gave me a full refund of divinederriere.com scam so everybody go to their website and ask for your refund back."
"I ordered my cream on Oct 9. I have yet to rcve my product. I look in the website and it states that the FBI have seized the site... I'm going to go to my bank and try to get my funds back.Have anyone else dealt with this before?"
"Halo i have order my product on 30 august 2012. tiil today i dont recieved nothing .and my emails are not responded.i live in the netherlands. i am beyond pissed an worried. the days that i can put a claim to paypal has expire. this is very sad .to play with peoples money."
"I've ordered this product twice. The first time I ordered it abt July 2nd. 3 weeks went by and I didn't receive the product, an email, or reply to my numerous emails to them. On August 2nd I received a notice that it was shipped. 3 weeks later I received it. I called them with no success during the time I was waiting for the product. I was really worried I got scammed. I decided to use the product since I knew if I returned it I'd have to wait months for the refund. It worked really well compared to every other product I had tried so I ordered another kit. I ordered it in hopes that I would have the other kit BEFORE this one ran out since it should last at least a month or longer. I knew I would be waiting a long ass time for it but it was worth it. Well, I ordered the kit on Aug 29th. To this day I haven't received it or any notice of it shipping. They have horrible customer service. I have no doubt we will eventually get the product it just takes a really, really long time. I will be shopping for a product that works as well and probably not order from them again.Hang in there if you ordered it and eventually you should receive it. I did eventually get my first order just haven't gotten my 2nd one yet."
"I ordered divine derriere bleaching cream September 10th 2012, I havent received yet, and I emailed them two times with no reply, im so worried I got scammed, I will have to report them to pay pal and my bank if I dont receive my product within the next week :/"
"This sites a joke and a scam I ordered my kit 2 weeks ago and I sent 2 nice emails 5 days ago just asking for an update and no response no reply no automatic email updates nothing so today I send another email explaining what will take place if I don't get a response within the week or by the end of the week this will make it 2 and a half weeks I've been waiting for the product itself or even a response I order online all the time like weekly new products clothes you name it and I've had 2 different sites not response to emails its usually a really bad sign and is usually a scam fraud site I was worried after I read the site even before I ordered because the writer was do desperate in convincing everyone to ordered a product it was written poorly and lacked genuineness but I wanted to try it because this type of product is far and few between plus I read other reviews that said it was a good product now I'm wondering was it people working for there site trolling other sites to get more customers to scamThis is pure theft there are 8 review's on this site alone 8 reviews and just 1 star all the reviews on here are not even review's on the actual product it is all bad review's because NO ONE HAS EVEN GOTTEN THE PRODUCT to review if it works or not.This is disgusting they are unprofessional and you would think after all the bragging about "how wonderful the product is" and they also went as far as bashing other products saying "other company's have tried to give them bad review's by lying on them" this is also a strange thing to put on your site calling other company's liars while they victimize people by stilling there money and ignoring there emails and putting a phoney number up for all we know that email is also bogusSo for now I'm out over 60 bucks with no product no response if you order from them you mine as well just donate them the money and expect nothing For the people that do get emails them continuing to tell you its on the way etc is bull Paypal has a limited time to where you can report for a refund for something that was not received and we all know that this "company" is aware of that so I am not going to wait a month like everyone else and I shouldn't have to and no one should have to they expect us to believe that they have so many orders that they send nothing out and ignore customers its funny they receive all payments without issue but can't be decent enough to ease our minds I wrote them a somewhat long email even gave them a link to theses reviews here so if all of a sudden there is a great reviews after 8 people with all 1 star votes you have your anwser of what type of people you are dealing with I want my kit that is why I paid who ever runs it is enjoying the money obviously but if i dont get it soon I want a Paypal refund I will ask Paypal why do they allow this site to use there service when they continue to rip people off time and time again I will report this scam to government sites and bb I will also in my free time go on every single bleaching and beauty product sites warning everyone about this so they dont have to be a victim of thief lies and be ignored after they paid and are owed something This is ridiculous and shameful but its going to be my business why this is happening over and over again to people and they continue to be allowed to do it it one thing to maybe have a long ship wait but to be ignored after email several times gtfo Divine Derriere is NOT a site where people donate and give free money when people were expecting something in return This is annoying a hassle not worth it can you imagine they are making a killing not sending products out but just receiving money I'll gladly take this review down only if I get what's mine with a apology if not I guess I will be busy writing reviews about Divine Derriere "
"I ordered my kit August 24th and paid 62.48. It's now September 14th and I have not recieved my kit. I have sent three emails. One every friday since my order. No response. The first one was to ask if my order would be delayed as well after reading the pop up on the website. The following week was to request a tracking number. And the third was to demand for the kit or my money back. I opened a dispute with paypal Sept 11th. Still no response. If I dont recieve my kit by next week I will be escalating the claim with paypal and contacting the BBB in their area. They do claim to have excellent customer service. But have yet to hear from them. Im pretty disappointed because like all of you, I have read great reviews on the product."
"Well, I guess I am in the same boat as the rest of these reviewers! I ordered my product on July 16th and never received the product. I have reported this to Paypal as a dispute and the company that collects the payment for them, posted, email them for faster answer. HAH!! Are you kidding me? I HAVE emailed them several times and NEVER received a reply. So I "escalated it to a claim" I wish I had read these reviews before I purchased it. These people are a fraud and probably operate outside of the country. DO NOT BUY FROM THEM!!!! You will get scammed like the rest of us!!!"
"I order from them over a month ago, and still have not received my order. I'm absolutely disgusted with divine derriere right now! They have covered every aspect from why the emails don't get answered to why the phone number is out of order, even that shipping information is just slow right now, but "your package is on its way" YEAH RIGHT! I have not received a reply to the many emails I've sent, my package, or my money back! I'm ready to file a claim... DO NOT ORDER FROM THIS COMPANYUPDATE : I wanted to add that today is September 7 one day after I wrote the above review that I indeed finally received my product :) I hate to read reviews, and never a update later so here it is. I'm not sure if it was because of coincidence I received my order or because of my rude demanding my money back emails to divine derriere. I also want to write again in a few weeks my results from the product I do believe if it's a wonderful product indeed I should give them there do right, and share that with others. "
"Do not purchase! I purchased this cream well over a month ago (from the website) and NEVER RECIEVED IT (they claimed to have shipped it. Twice)!! They claim they offer such great customer service. Shit, they don't even have a phone number to call and they do NOT return emails. There cream is more pricey than others out there and after ordering this, I did more research on the reviews and it has chemicals that are known to cause cancer! Even if it ever does show up... Hmm maybe another month or two... I would be very hesitant to use it, because I know No one there will answer my questions as they claim they will. Such a disappointment! Ive never been ripped off by a company who swears by their customer service the way this company did. Shame on you! I wish I had the option to give 0 stars!"
"I ordered the Divine Derriere product March 3, 2012 and still haven't recieved my product or response to my emails. I've reported DivineDerriere.com to Paypal as a fraud/scam website. I'm hoping Paypal might be able to help me get my refund from Divine Derriere also known as Miller Innovations."
"I ordered my kit February 29, 2012 & havent recieved mine either. I've emailed countless times & the number they give out is disconnected. That's so shady to me because I heard really good things about this company & I feel like they stole my money!!"
"I NEVER received my kit which I paid $53 for! I am highly upset and the company has not responded to my several emails and my attempts to calling a number that does not work. I want my kit or my money back!!!!!"