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  • DHgate DHgate Elite Status
    • Address: 8F Building A, U-CENTER, No.28 Chengfu Road, Haidian District, Beijing,China.
    • Contact: customer-support@DHgate.com
    • Phone: 1(877)221-8517
    • Customer Support: 1(877)221-8517
    • Business Hours: Mon-Sun 9:00am to 6:00pm (GMT+08:00)
    • Fax: 86-10-82025922

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.91/10 8.91/10
    Chance of future purchase: Rating 9.01/10 9.01/10
    Shipping & packaging: Rating 3.33/10 3.33/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 2.73/10 2.73/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

"------------------------------------------------------------------------------------------------------------------"

This review was modified by simona_miulescu on January 24 2017 12:00:52 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

Easy Purchasing, Great Prices

"Fast easy purchase, good prices & wide range of products "

This review was modified by matthewcrowther on January 24 2017 12:00:51 AM
Rep reply posted Jan-20-2017

A rep from DHgate, customer-support, has responded

“Hi matthewcrowther!

Thank you for your positive feedback. We are happy to know you had a great experience with us.

For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha
Customer Service Center
DHgate.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

Like DHGate

"I have been using DHGate for a few months now and have been very satisfied with everything i have ordered, Always as described, Always deliver quick, I highly recommend DHGate "

This review was modified by sonic3000 on January 24 2017 12:00:50 AM
Rep reply posted Jan-19-2017

A rep from DHgate, customer-support, has responded

“Hi sonic3000!

Thank you for your continued patronage with DHgate! we are looking forward for your future purchases! Happy Shopping!

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com


Regards,
Riane
Customer Service Center
DHgate.com”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-19

Easy. Simple. Quick.

"The process was easy and simple, no need for a convoluted experience."

This review was modified by jarrodtscott on January 24 2017 12:00:50 AM
Rep reply posted Jan-19-2017

A rep from DHgate, customer-support, has responded

“Hi jarrodtscott!

Thank you for making a purchase on the site! Don't miss out on our daily deals for more discounted items. Happy Shopping!

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com


Regards,
Riane
Customer Service Center
DHgate.com”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-19

"Fast and easy. Great experience, Would like to have paypal as a payment option. Otherwise 5 stars"

This review was modified by prospero2112 on January 24 2017 12:00:50 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

Dhgatereview

"It was very easy to create my account and order my purchase."

This review was modified by griffinbkeim on January 24 2017 12:00:48 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

So far, So good. Product quality was as advertised.

"I have ordered from DHgate once before and I'm back. Need I say more?"

This review was modified by tim4vp on January 24 2017 12:00:47 AM
Rep reply posted Jan-19-2017

A rep from DHgate, customer-support, has responded

“Hi tim4vp!

Thank you for your continued patronage with DHgate! we are looking forward for your future purchases! Happy Shopping!

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com


Regards,
Riane
Customer Service Center
DHgate.com”


tbwest99's Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

Love DHGate

"Very happy with DHGate. I switched from Aliexpress about 6 months ago and so happy I did. Sellers seem so much more reliable and if I do have any issues they are addressed quickly and without hassle."

This review was modified by tbwest99 on January 24 2017 12:00:43 AM
Rep reply posted Jan-19-2017

A rep from DHgate, customer-support, has responded

“Hi tbwest99!

Thank you for your positive feedback. We are happy to know you had a great experience with us. We are looking forward to your continued patronage.

For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha
Customer Service Center
DHgate.com


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

Ordering was easy

"Very intuitive ordering process. No problems at all."

This review was modified by dragontail-83258 on January 24 2017 12:00:41 AM

No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-19

Outstanding!

"A glimpse into this marketplace and I was hooked. Be sure to follow DHgates advice for the optimal buying experience from the choice of merchant and how to proceed. They have a lot of security in place if you either have a faulty item or just plainly need help. For that reason I'm a returning customer...again and again and again.."

This review was modified by runkeldunk on January 24 2017 12:00:40 AM
Rep reply posted Jan-19-2017

A rep from DHgate, customer-support, has responded

“Hi runkeldunk!

Thank you for your positive review! We are glad to know yo had a great experience with us. We are looking forward to your continued patronage.

For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha
Customer Service Center
DHgate.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

cool cheap stuff

"great stuff at the best prices "

This review was modified by Ken8225 on January 24 2017 12:00:39 AM
Rep reply posted Jan-19-2017

A rep from DHgate, customer-support, has responded

“Hi Ken8225!

Thank you for your positive review. We are glad to know you find our items great. We appreciate your trust in DHgate.com . We are looking forward to your future purchases.

For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha
Customer Service Center
DHgate.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

"fewjhfwejqjfejfqwefeqegfqgqge"

This review was modified by owen_robinson on January 24 2017 12:00:37 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

"Great price for dress and ready to see what it looks like my daughter loves the image of the dress hope is match the image
"

This review was modified by mdavis31533 on January 24 2017 12:00:37 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

goo

"it was a very good experience"

This review was modified by marco6464 on January 24 2017 12:00:37 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-19

Good selection, low prices

"Good selection of products, easy to find items, low prices"

This review was modified by yankeelarose on January 24 2017 12:00:36 AM

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