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Stores > DHgate

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  • DHgate DHgate Elite Status
    • Address: 8F Building A, U-CENTER, No.28 Chengfu Road, Haidian District, Beijing,China.
    • Contact: customer-support@DHgate.com
    • Phone: 1(877)221-8517
    • Customer Support: 1(877)221-8517
    • Business Hours: Mon-Sun 9:00am to 6:00pm (GMT+08:00)
    • Fax: 86-10-82025922

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 8.97/10 8.97/10
    Shipping & packaging: Rating 3.21/10 3.21/10
    Customer service: Rating 8.65/10 8.65/10
    Return/Replacement policy: Rating 2.38/10 2.38/10

63,509 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

"Just find out about this site over the internet and i'm very satisfied with the prices."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

Cool Enough

"More advertisement would help, and better shipping rates and options"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-11-30

The check out process was odd

"The login process took several tries to log on due to the 'captur'"

Rep reply posted Nov-30-2016

A rep from DHgate, customer-support, has responded

“Hi rockolovesjennifer!


Our CAPTCHA is provided by a third party website, this is beyond our control. We suggest that you clear your browsing history and plug in so that the information you provided will be accepted. Even if you have typed in the correct information, some browsers will still not be able to accept it so please be sure to enable your cookies.



If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com


Regards,
Riane
Customer Service Center
DHgate.com


No Avatar

Verified Customer
Rating 8/10
4/5
2016-11-30

great ^ Easy!

"Simple to Deal and Seller has fast response"


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Verified Customer
Rating 10/10
5/5
2016-11-30

Good Service

"She offers fast shipments ! which is always good an cheap pricing is also good as well, also nice an easy payment options. i have not recieve my product yet but my sister got hers in today i loved those hudas ! very good ! looked just like picture shown "


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Verified Customer
Rating 10/10
5/5
2016-11-30

fab items will definitly be a regular customer x

"brilliant. I just really really hope I receive the order in time for Christmas for my 10year old son. fingers crossed! x"


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Verified Customer
Rating 10/10
5/5
2016-11-30

Nice

"This looks awesome. A friend got it and i just order mine too."


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Verified Customer
Rating 10/10
5/5
2016-11-30

"I had a big problem with payment. 1 credit card passed everything but was rejected for payment. A second credit card had no bank voice security code and was rejected.
Bank transfer would have cost 2/3 the cost of the item I bought. 3 days hours waiting in 2 different banks and 1 hour of phone call. I hope not to have problems in future.
Normally all my online purchases are Pay Pal or Mercado Pago, a shame you have neither,
you may be losing out on a customer data base.
Now lets see how my shipping and receiving experience will be....
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

Up on the Roof.

"DHGate;
Hello there. Thank you for your prompt "KICK ****" service and Dependability. Your formula leaves us with NOTHING BUT GOOD THINGS TO TELL OUR ACQUAINTANCES ABOUT YOUR LIGHTENING SPEED AND UNQUESTIONABLE QUALITY.
"


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Verified Customer
Rating 8/10
4/5
2016-11-30

"IT EASIER TO SHOPE HERE THEN OTHER SITES FOR ME"


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Verified Customer
Rating 10/10
5/5
2016-11-30

"Dealing with your website was very easy and went smoothly."


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Verified Customer
Rating 10/10
5/5
2016-11-30

The Iron man of websites

"Thank you so much my son is going to love these for Christmas "


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Verified Customer
Rating 10/10
5/5
2016-11-30

Hopefu

"It's been difficult to find white veil with bling. Hopefully for good experience,"


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Verified Customer
Rating 10/10
5/5
2016-11-30

I can see clearly now...

"Thank goodness for your replacement parts. Oakley failed me as a vendor as their EXPENSIVE frames go obsolete in less than a year. SO SAD!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

love dhgate

"very easy to find, easy to buy."


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DHgate participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,607 merchant members.