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Stores > Cymax Stores USA

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  • Cymax Stores US Cymax Stores USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4170 Still Creek Drive
    • Contact: inquiries@cymax.com
    • Phone: 866-740-9830
    • Customer Support: 866-740-9830
    • Business Hours: Customer Service: 8:00-16:00 PST, Mon - Fri / Sales: 8:00-17:00 PST, Mon - Fri 8:00-16:00 PST
    • Fax: 604-629-4708

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.86/10 7.86/10
    Chance of future purchase: Rating 8.33/10 8.33/10
    Shipping & packaging: Rating 8.28/10 8.28/10
    Customer service: Rating 8.21/10 8.21/10
    Return/Replacement policy: Rating 7.86/10 7.86/10

2,853 Customer Reviews

Rating 8/10
4/5
2016-12-01

Tween bed and bookcase

"We purchased the double bed for our 11 year old daughter. It took my husband approximately 7 hours to assemble it. You get what you pay for. It is made from particle board but seems sturdy. Needless to say, our daughter loves it! Shipping was quick too. "

This review was modified by shelbel on December 01 2016 04:21:38 PM

Rating 10/10
5/5
2016-11-25

good quality easy assemble

"While searching a queen bed frame, I found the cheapest one here than any other website.
It was strong as much heavier than I thought.
It was easy to assemble and all the holes and pits were perfectly smoothly fit.
"


Rating 10/10
5/5
2016-11-23

Love the Headboard

"This was the first time I ever shopped with Cymax and I am very happy with my purchase. I received within a couple of days which surprised me how fast I got it. I had a couple of questions before I ordered it and went on their chat which was on the page I was looking at, and they answered very quickly. The headboard is very sturdy and heavy duty and I am very happy with my purchase. It came in 2 pieces and was very easy to put together. The only problem I had was putting the the headboard into the post because I live alone, but got it fairly quickly. If there are 2 people, 1 to hold still its a 5 minute installation."


Rating 10/10
5/5
2016-11-22

Beautiful Bed

"We needed a twin bed for my daughter when out new addition came. Great purchase, competitive prices and fast shipping. I would definitely purchase from here again!"


Rating 10/10
5/5
2016-11-16

perfect kitchen addition

"Kitchen island purchased is the perfect addition to our kitchen. All baking supplies are kept inside and it rolls perfectly to any area i need. Quick shipping and easy instructions to put together. Great quality. I am very pleased."


Rating 10/10
5/5
2016-11-16

Stylish

"The shipping was pretty fast got within two days from when my order was place. All the pieces was package neatly with no damage on them. The box is very heavy so I suggest you have to FedEx person or ups guy put it in your room when delivered. It took two people to put it together took us a little over an hour cause there was a few confusion with the directions but other than that very nice peice if you use a box spring you bed will sit up very very high love it"


Rating 10/10
5/5
2016-11-15

We'll organized

"Opened the boxes and we liked how organized the screws were to putting it together. Good quality and I love it! Fits my pots and pans perfect as well as other kitchen utensils. I love the color and finish. "


Rating 10/10
5/5
2016-11-03

Phenomenal Mobile Workstation by Techni Mobili

"Best decision I've made in years. This workstation fits perfectly in my small office space. I love the design with my printer on the top shelf, and the side shelf housing my tower case. The keyboard shelf was a must. The unit was easy to put together and is very sturdy. Stylish and yet compact. I'm impressed with the graphite desktop and shelves. I believe this surface will outlast me. Thank you for a great product. I highly recommend this workstation."


Rating 10/10
5/5
2016-11-02

Amazing!

"Exactly what i needed ! Exactly what i was looking for !!!!"


Rating 2/10
1/5
2016-10-18

Horrible experience delivered wrong office chair and zero customer support

"Ordered a $425 office chair in September and was shipped a different model ($315 chair) different description/part number when arrived with Fedex which we called them and was told it could take up to a week to figure out what went wrong so we refused the shipment.

Took pictures and clearly the wrong chair (product description/part number/etc) and now they are trying to charge to and from shipping and a 25% restocking fee. Email response takes over a week and they claim to have done no wrong and to have shipped the correct item even though pictures support that the incorrect item was shipped.

Filed a claim/dispute with the credit card, filing a dispute with the Better Business Bureau and Attorney General as these folks are crooks to say the least.

Buyer beware.

"


Rating 10/10
5/5
2016-10-11

Excellent TV Stand

"One piece came broken from shipping. I got a carpenter to repair it. This save me the time of waiting for the piece replacement or shipping it back. The store refund me a fair amount for the problem that I had putting it together. The cabinet itself is great. It gives my 65" tv the appearance of a movie theater. This is the best tv cabinet for the price.

"

This review was modified by wbell-39597 on November 03 2016 01:20:12 AM
Rep reply posted Nov-02-2016

A rep from Cymax Stores USA, Cymax Stores, has responded

“Hello,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support ”


Rating 10/10
5/5
2016-10-10

Nighty Night

"The storage king bed is awesome. The bed came in three containers which was somewhat heavy. It took me and the wife around four hours to put it together. We installed our existing he'd board which was a pretty Google match. We are both impressed with the quiality of the bed. I would recommend this product."


Rating 10/10
5/5
2016-10-10

JB review

"very convenient way to furniture shop, great selection slow delivery process, but probably spoiled from Prime "


Rating 6/10
3/5
2016-10-10

Furniture of America Castleman 5 Piece Dining Set in Espresso

"I have ordered a Furniture of America Castleman 5 Piece Dining Set in Espresso that was delivered on time. However, when I received the dining set, the table was broken and unusable. After filing a request online, I was offered to be refunded. The refund was quick and the personnel very polite."


Rating 10/10
5/5
2016-10-10

"Great service. Completely happy with products."


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