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Store InformationStore Info
Full Rating Profile
  • CyberpowerPC / CyberpowerPC / cyberpowersystem.com Elite Status
    • Address: 730 Baldwin Park Blvd, City of Industry,Ca.
    • Contact: Techsupport@cyberpowerpc.com
    • Phone: 626-813-7730
    • Customer Support: 888-900-5180
    • Business Hours: :Monday - Friday: 8:00 A.M. - 8:00 P.M. PST. Saturday: 9:3
    • Fax: 626-813-3810

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.28/10 8.28/10
    Chance of future purchase: Rating 9.43/10 9.43/10
    Shipping & packaging: Rating 9.09/10 9.09/10
    Customer service: Rating 9.16/10 9.16/10
    Return/Replacement policy: Rating 8.60/10 8.60/10

5,716 Customer Reviews

Rating 2/10

"Do not get anything larger than a laptop from Cyberpower. If *anything* goes wrong, Cyberpower won't do shit unless you send the broken item back to them *on your own dime*. I personally received a monitor that was cracked in shipping. In order to return it, I had to pay $60 in shipping, and it cost $60 in shipping in the first place. So, I spent $120 on shipping so that I could get a monitor from somewhere else that cares about their customers, like Amazon or Newegg. GG Cyberpower."

Rating 10/10

"They processed the order and shipped several days before original estimate. The only draw back was the backlit keyboard, which seems to shine around keys. "

Rating 10/10

"Extremely happy with our purchase. Great pc and great value. Quick build and shipping. I would recommend cyberpowerpc to anyone, and will definitely use them for my future purchases. Very impressed and completely satisfied. "

Rating 10/10

"This was a great and easy experience building my new gaming computer! They listed all possible parts that were compatible with my build and gave price differentials for any part I looked at from what I had currently. When my case became back ordered, they contacted me immediately and let me pick a new one out so the build wasn't delayed. They even let me have it for no extra cost! (Only a $3 difference) But still! A+ experience."

Rating 10/10

"This was an excellent experience. Configuring my new system was a breeze. The ordering process was very simple ad without any problem whatsoever. Actually I really appreciated the followup from the sales department and the clear communications.
The computer arrived very well overpacked. No problems with the build at all. Really good quality parts. In the end I saved probably $700 to $1000 for an equivalent configuration anywhere else.
I would definitely recommend Cyberpower.

Rating 10/10

"I just bought a custom gaming computer from CyberpowerPC and I could not be more pleased with my purchase. Their website was easy to navigate and offers a wide selection of top end, name brand parts at extremely affordable prices. When I needed to make a change to my order shortly after placing it, it only took one call. Delivery was quick and it was very well packaged. I would recommend CyberpowerPC to anyone looking for a new computer including my friends and family."

Rating 10/10

"They made sure to directly contact me to make sure my order went as smoothly as possible. Very satisfied with the product and the costumer service. "

Rating 10/10

"Perfect. Everything went perfect. Good pricing, easy selection screen and layout. Delivered faster than expected. I know from my research people complain about their shipping, but in my case it came faster than they estimated. Everything is great."

Rating 10/10

"I had a very good experience with Cyberpower PC. The building of my computer was easy and fun, and checkout was very smooth. I was notified promptly that my order had been recieved and was kept in the loop on the status of my order as it changed. The laptop arrived fully functional, and very impressive!
Overall, I am very impressed with both the experience and the product!

Rating 10/10


I enjoyed the quick and easy customization process with the website. The sales person with whom I communicated solely via email for this purchase was concise and informative as well as very helpful. I appreciated his availability in answering any questions I might have had about the system. When I was informed of a possible delay due to the laser-engraving machines being out of operations he gave me the option of taking that off my list or waiting. (I chose to take it off my list). Overall I am very satisfied with my purchasing experience from their main site.


The system arrived in excellent order. Well packaged and professionally wired. All of the parts I had ordered were in the system with the exception of some laser engraving (due to the engraving machine being down, and not something I would hold against their company in any way these things happen.) The "CFI Boreallight Gunmetal" case is big and beautiful. Windows 10 which was only recently released was installed and operated smoothly with my hardware selections. The system runs quietly and cool. It is fast fast fast! Overall I am very satisfied with my purchase.

Rating 10/10

"As someone who typically builds their own PC I'm very happy with my purchase from CyberPower. Customer service was great and I received frequent updates on status. The build itself is quick and is running perfectly. Thank you!"

Rating 10/10

"I desperately needed an upgrade from a laptop that I purchased at a local store for too much money. Long did I look for a trustworthy and highly rated site, like CyberpowerPC. After only a short time of research I noticed the countless commendations and positive feedback. While going through the individual customization options I realized that this website was not only set up for a computer savvy customer's satisfaction, but in addition an everyday customer. The sales and discounts were, of course, a plus. Even when I personally had a shipping concern due to bad choice, a CyberpowerPC representative helped me out in my troubles."

Rating 10/10

"I was very pleased with the service, and with the large amount of customization options available. I also love how they constantly offer tons of sales that save me a lot of money. Overall it is a great experience, and I would recommend it over anything else for computer shopping."

Rating 10/10

"This is my first purchased PC and I have to say the packaging and overall service was top notch. I called CyberPower to ask a couple of questions about the prebuild beofre making my purchase and the help line was very friendly. Will definitely purchase from them again."

Rating 10/10

"This website has not failed to impress me. I bought a desktop a few years back and now for college I have bought a laptop. Both are very powerful computers that come at an amazing price. My laptop especially was on sale for $500 off. The website is simple and easy. With one purchase you gain lifetime support. I have had several user-caused issues, and they have patiently helped me through my problem. The shipping was suprisingly fast, as well was the processing and production of the computer. I would recommend to anyone. My friends bought laptops and desktops as well for hundreds of dollars more. Even a thousand more. And they are jealous of mine. "

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CyberpowerPC / cyberpowersystem.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.