Cyberpower is an amazing company, highly dedicated to it's customers satisfaction. I love my new computers, and they have great prices. Their customer service staff is good. Even when I made a mistake on my online order, they were willing to help out and get it fixed. I highly recommend this company for all your computing needs.

CyberPower is a wonderful company to do business with. I have been in the technology field for well over 20 years and have purchased many desktops and laptops over the years. CyberPower's machines have been by far the most impressive. The ability to add/change/eliminate options is terrific and the option selection is just as great.  
 
This is the first gaming PC I've purchased for myself and....Wow, it really is something.  
 
Had one minor issue with the startup, called CyberPower's customer service and had Ismar on the phone within a couple of minutes. His knowledge, obvious experience, and attitude were a true pleasure. Problem resolved quickly and everything is working beyond my expectations.  
 
The order process was a very positive experience and while I was anxiously awaiting the shipping date, I received the machine the day before the expected ship date.  
 
CyberPower will definitely be getting my referrals!

This review was modified by its author, Jade16, on 8/29/08 4:07 PM.

College starting and me needing a new computer yet wanting something that I can do gaming on for along time to come. Looking through Dell and Hp and Gateway just didn't know what i really wanted. Blam! By chance i pick up a magazine and an add for cyberpc catches my eye with nice looking cases and low price numbers. I check it out and to my amazement I could build a dell priced $3200 pc for an amazing $1700 with even more options than any company could have offered. I now have the system of my dreams and it couldn't have been a better experience.  
 
I had ordered the pc with just blue ray thinking it had a burner, and was contacted just out of courtisy that I should get a dvd burner for a backup disk for only an adition $15. I really don't think dell, hp, gateway, alienware... or any nationwide televised computer corporation could do half as well as cyberpc. I've already told all my friends. Now to top things they are sending me a free gift to write a review and I would have gladly blogged the experience for free out of gratitude. Low prices, great service, more options than anywhere. Hope they revolutionize the buisness, other companies should learn from them.

I highly recommend Cyberpower PC.  
Nobody around can beat their prices and i never had better customer service ! I use my PC for programs that require a high end system to run and my PC handles everything at very high settings without hesitation. I had my PC custom built and it was ready to ship the next business day. Shipping was right on time and no need to worry about damage during shipping it was packed tight in foam and a sturdy box. I did alot of research before buying this PC and Cyberpower had everyone beat with quality, price and service. the closest i could find was $200 more for the same system. i also got over $100 in free stuff, 2 free games, a t-shirt and briefcase. i forgot to add one of the free games to my order, i contacted customer service and it was shipped out to me right away. also there was a compatibility issue with one of the parts that i chose while customizing my PC and service called me and recommended a part that would work better for the same price. Cyberpower PC is No worries online shopping.

This was the first time that i had a computer built by Cyberpower and I am very pleased with the results. For the past 20 years I have worked with computers and always decided to buy pre-made major brand names, i.e. Gateway, Sony, HP. Over the past 6 years I bought Dell computers because to me they seemed relatively inexpensive and i have had good luck with them. Since i do a lot of online gaming and found the Dell gaming computers a bit pricey, I decided to try somehting different. A friend of mine turned me on to Cyberpower PCs. I saw that I had a lot more configuration choices than Dell did and it cost me much less for the same components. The PC arrived on time and everything worked well. I just shipped it to Rome where I will be living for the next 3 years and I plan on getting a lot of use with it out there. When I return to the USA, I will definately buy another Cyberpower PC.

This review was modified by its author, modenaf1360, on 8/30/08 10:48 AM.

Cyberpower had an easy to use website, good prices as well as components. Everything arrived ahead of time, as advertised, and is working perfectly. Highly recommended.

Tech support never answers the phone! I also have a failed motherboard in my pc and have left messages, submitted emails for help via their online form, sat on hold until forced to leave another message. I know I am over the 1 yr warranty but need help in getting my pc fixed under the manufacturers warranty.

I can't comment very well on the guts of the PC I bought for my son, but he loved designing his own system. I can say that customer service was excellent. They noted he had duplicated some items in his system and recommended changes, which he said were good ideas. They also protected from credit card fraud by giving me options for how to pay in one state and have the computer shipped to my son in another state. Everything arrived on time and as promised.

CyberPower put together a great system, exactly as I wanted it and shipped it. Very cheap solid machines can be made here for gaming and beyond. My machine not only was what I ordered, it went beyond my expectations. The case was much larger than I thought, which is great. The fans were fantastic and quiet. The machine itself was already well assembled and configured properly. And I even got a treat in that my videocard was a 1gig version instead of the 512mb that I ordered. I spoke with Steve on the phone after ordering to get everything exactly as it needed to be and he was great. This was sent to me during Tropical Storm Fay here in Florida. So even FedEx gets a big slap on the back for a job well done. If you want to see my entire experience, come to the forums and see my post: http://www.cyberpowerpc.com/forum/forum_posts.asp?TID=642  
 
Great system. Great price. CyberPower earned my future business.

I started programing computers in 1963 so I'm an old dude that has been around computers and purchasing computer equipment for a long time. I've purchased everything from SCADA systems for wastewater treatment plants to motherboards. I have rated a lot of suppliers. I have never rated any firm as high as this before. The experience with Cyberpower has been just outstanding. Everything was on time, packed well and worked perfectly right out of the box. The assembly looked good with wiring obviously completed by someone that was severely potty trained. The computer shipped when Cyberpower said it would and arrived several days early. Here's the best part. A rebate barcode from one of the packages of an installed component was missing so I called Cyberpower pretty much convinced that this was a lost $10. (It's too bad we have to think that way these days when ordering things, but that is the rule.) Cyberpower said they would send me a bar code which arrived three days after I called. I think that is excellent service. All you Cyberpower employees: Go get yourselves a cookie and put it on my tab.  

The company I work for buys several PCs a year for the office and I have shopped around at a lot of PC resellers. The Cyberpower configuration options and choice of components are the most impressive and easy to use that I have found on the web.  
 
There service was very quick and professional and when they had to change the case because I selected a component that would not fit in the original case, they refunded my cost for building the case on the "Rush Service" option as it was outside the three days I requested. They offered this without me having to ask, and I think that demonstrates an excellent level of service.  
 
We will definitely be buying from CyberPowerPC again.

So Far the only thing I've been happy with is the turn around time for delivery of my PC. I wanted a rush order and rush delivery and received the PC with in two days of ordering it. However when I received the PC and tried running any graphic intense online games the PC froze. I couldn't get their support on the phone so I tried their live chat. He recommended a few things to try. I re-installed the video card drivers, re-installed the monitor drivers, re-installed Vista (to fix a missing file error I was getting), and then re-installed the game. All of which took about 6 hours. Ran the game again and the computer froze after about 20 minutes.  
 
I am now going to return the entire computer for a refund. I don't want to go back and forth and have my 30 day refund expire (I'm sure they would love that).  
 
I've called tech support on 4 different occassions and every time you have to leave a message for them. They did call me back once (right as I was trouble shooting).  
 
Update: I continued calling tech support to get an RMA number. After calling 6 different times somehow in the middle of the day I actually got someone live. It was the first time in 10 calls. I told him I wanted to return my computer for a refund and after trying to talk me out of it he finally gave me an RMA number. I drove my computer in personally, received a computerized return and after after 5 days still have not received my refund. The manager of the RMA department originally told me I should see my refund with in 5 days, if not call back in.  
 
Tech support finally returned one of my other 6 calls 5 days later.  
 
If you want to buy a computer from this company I also recommend trying to call their tech support, see if you reach them once in 10 calls. Do not believe what others wrote on this board. I am pretty sure it is Cyberpower hyping their own company. I will never buy from them again.  
 
Personally I will never buy another computer from them. I've bought from Dell, HP, and even assembled my own computer, all with no problems. This PC had problems right out of the gate.  

This review was modified by its author, knp267, on 8/30/08 4:42 PM.

Your computer company was recomended by a fellow employee who previously purchased 4 computers and was very impressed by equipment and price. I shopped  
around both in stores and internet and could not find a better equipped gaming laptop for the money.  
I also was very impressed that I recieved the laptop  
11 days after it was ordered!! The laptop works flawlessly and plays every game so far!!  
I have already recommended others to buy from cyberpower. To top it off free tech service!!

Well I placed my order August 16. After reading all of these reviews about Cyberpower since then I am getting nervous about my new comp being DOA. I am however going to give them the benefit of the doubt. My only complaint so far is it does take a while for them to assemble and ship atleast according to my shipment date of Sept. 2nd. I will keep this updated once I receive my new rig.  
 
August 28th Update: Today I received a phone call from cyber power updating me on the status of my build, saying that it was undergoing final quality control and it might even ship out early. Again I will update my post once I receive machine. I do appreciate the phone call that I got today. But Sept 2, blah takes a lil while.

This review was modified by its author, hidust, on 8/28/08 2:39 PM.

Overall I am satisfied with my experience with CyperPower. Price seemed extremelly competitive, ship time was very reasonable, computer looks and works great so far, and the customer service and follow up was good too. My only concern was that they did not give detail as to the RAM that was going in the system, nor did they give you info if you ordered a monitor (which I didn't anyway). But so far, I would give them an 8.5 out of 10 and would absolutey buy from them again and reffer a friend to them. If I run into a problem, I will update.