
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
4,637 reviews
posted May-09-2013
reply posted May-16-2013 “Dear Valued Customer,
We apologize that you were unhappy with the product and service. HTPC cases do run warmer that standard desktop cases, especially when paired with an i7 processor. We also apologize we were unable to assist with shipping charges on new order. Some of our configurations do have free shipping, not all. We thank you for trying CyberPowerPC and apologize for any inconvenience.”
posted May-06-2013
reply posted May-06-2013 “Dear Valued Customer,
We apologize for the issue you encountered with your system. Our records indicate an RMA has been issued for service so that we may address the issue for you. We look forward to receiving your system and having our service technicians resolve this issue for you. You should also be receiving an email within 24-48hrs with the RMA information so that you may return the system for the service.”
"I had been looking for my first gaming PC for a few weeks before I discovered CyberPowerPC. They offer an extensive item customization system that allows you to choose just about everything that's going into the computer. I would definitely recommend CyberPowerPC if you're interested in purchasing a prebuilt gaming PC or a custom gaming PC. Their customer service/support is very nice and welcoming. After the order process they send you email updates about the progress of your order (when its been sent to their warehouse, when its being built, when its being shipped). I am very pleased with the quality of my PC, and my experience with purchasing from CyberPowerPC."