These guys are good. Period. I needed a computer for graphic design, motion graphics and editing, (occasional gaming) that was going to last for awhile, but also had the availability for upgrades, down the road.  
I openly admit that I'm not as technically savvy when it comes to computers and understanding the inner workings of what one gpu does over another or what one Mobo does over another...However, in the process of building a computer, something that CyberPower allows you...I not only found this educational/informative but a pure enjoyment as well. This process forced me to educate myself on gpu's, mobo's, RAM, processor's, overclocking, etc. This has been an invaluable experience for me. Additionally, they have a "live-chat" feature as you are building you're PC...that was a HUGE help...its instant feedback on what you're doing, informative, helpful, insightful and overall the reason I chose CyberPower over other computer store websites out there. I would recommend CyberPower to anyone looking for an affordable, powerful PC. Good customer service/sales staff, Affordable pricing, quick turn-around on the build, and various shipping methods.

DO NOT BUY A COMPUTER FROM CYBERPOWERPC. Consider yourself warned.  
 
They claim to offer support, but you will NEVER receive it.  
 
I first contacted them on January 15th via their customer support email (since trying to get someone on the phone was impossible). The finally replied to my email FOUR DAY LATER, to ask a follow up question, which I promptly answered.  
 
After several weeks with no reply, I emailed them AGAIN (couldn't get them on the phone again). Then on February 4th, someone named Andre suggested making a change in my BIOS settings.  
 
I made the changes, but the problem persists.  
 
Now, to give you some background, I work with computers every day, so I'm not inept when it comes to this stuff. But there is definitely something wrong with the video card in this system. When I purchased the system, I thought I had ordered an ATI video card, but it turns out that it's some sort of "clone" ATI. Pathetic and deceptive if you ask me.  
 
Since February (four months ago), I have tried calling their support line several times and even left messages (which they claim to return, but never do). I have also emailed them a few times, but to no avail.  
 
They DO NOT STAND BEHIND THEIR PRODUCT. Sure, their stuff is cheap, but good luck when things don't work or things break down (and they will).  
 
I suggest you either build your own machine or buy something from Dell. At least their support will answer the phone, even if they are in India.  
 
CYBERPOWERPC will never get my business again, nor that of any of my friends.  
 
 
 

this is the first and last time i'll ever order from this site again. the freaking company did a half ass job helping me on the phone, and the company took almost a month to ship me package. i so angry on the fact that it took this long. as long i could remember this is one of the worse company when it comes to delievering the package on time and the fact that the refund policy is within a month too.

I WOULD NEVER EVER BUY ANYTHING FROM THIS COMPANY! It started when we got the computer last July - it didn't work right out of the box - we sent it back they fixed it - it worked until March. Since March we have not had a working computer - at first it was the power supply, but that blew out a few days later, we sent them the computer, they said it was fixed, we got it back it was not fixed, we sent it back, they said it was fixed - it was not fixed - this has gone on since March and we still do not have a computer that works - they say be patient - why so our warranty can run out - we've been patient - but not anymore - now they say they have to replace the motherboard for the second time, but get this the motherboard is on back order and they won't replace it with a comparable part - do not buy from cyberpower - buyer beware!

Okay, I placed my order on May 10th, with a online ship date of May 19th. That quickly changed one day later to May 25th. So with an extended ship date I anticipated my new computer. After placing the order we came to find out that the order was put on hold because the order could not be shipped to the shipping address that I provided (which was my work location) since I would have to sign for the product. We were able to order our last computer from Digital Storm, with the billing address being my wife's and I home address and my work address as the shipping address as my work so that I could sign for it without problem, but cyberpower said that my shipping address was not an approved address, I work for Concentra Medical Centers, they could have verified it. So I called them and said they could just ship it to our house address, and we will figure out how to have someone here to sign for it on the day it comes. Well, I had to take part of my work day off, till my wife's mother was finally able to come over and relieve me to go to work, how ever at this point I had already lost 8 hours of my 12 hour shift, and about $146 in pay, because it just could not be shipped to my work address. So I am upset a little about the money lost, to take off time to be there to sign for it while I could have did it at work and take my computer home.  
 
That aside, my computer looks great, I love my case choice, went with an I7 processor, and a top notch video card, everything is running great, I do alot of number crunching for projects like Seti, Milkyway, and others, and this kicks butt in those along with the gaming of course!!  
 
Communication was more than adequate, however with the lost of pay, the fact that the shipping address was not even an option, (should not even pop up if there is going to be a problem like that), the computer is great, nice clean build inside, just upset that it cost me more than the purchase price with the lost of pay.  
 
Might use them again in the future, we will see how things go. I can rate them well on most things.  
 
Edit 6/17/09 Okay, but when the credit card company was contacted, and we were told that changing shipping information could affect our credit score, at what cost do I have to prove that the shipping address was legitimate. I do understand about fraud, but I am still out almost $150 in pay, because I could not be sent to my work address, when every other company that I have ever ordered from verifies the billing address, and ships to the shipping address that I have chosen, those are companies like Digital Storm (your own competitor), amazon, new egg have all shipped to my shipping address without question. While the response was appreciated to see, it still does not replace the money lost from pay.  
 
Edit 6/25/09 While I am sad to see some of the reviews above me (somewhat sad) I am still sad about being out pay due to all of this, yes it is a sore subject with me Cyberpowerpc.

This review was modified by its author, medictom, on 6/25/09 7:46 PM.

Cyberpower turned out to be a top notch company that builds a top notch PC. I looked at all the other major PC builders out there and I found Cyberpower to be exactly what I needed. They built the system I put together and built it very well. Shipping was a breeze and the system is awesome. If you want a great computer and want it with the quality components you want and need, Cyberpower delivers. And then some. I am very happy and proud of my kick butt PC.

I ordered an i7 system from Cyberpower - the order process went well, but the next day I decided I wanted to expedite my order. I called them an they handled everything quickly. I received the computer within a week and it works perfectly. It is screaming fast and I have had no issues. (can hardly hear the case!!!!)

The computer was shipped promptly. Upon arrival, I was able to quickly install the computer, and it has thus far lived up to my every expectation. I would definitely buy from this company again.

Cyberpower provided excellent product with better than expected delivery schedule. I ordered my customized Mega Special IV pc on May 13. The expected shipping date was May 27. I received my pc on May 28! Cyberpower has huge selections in terms of pc's or components put into the pc's. With the selections available, I customized the pc exactly the way I want and the price is great too. Since I received the pc, it has been running flawlessly even with Vista! I would recommend Cyberpower to anyone who wants a new pc.

This review was modified by its author, jayyu, on 6/12/09 9:27 AM.

As far as the computer I am very happy ran perfect out the box I went with the professional wiring which most people think is a joke, but it was done very nicely and I do enjoy it and think it is well worth the money for the neatness inside the case. I was a little unhappy at the fact that computer came with the other 2 fans not installed after I was told by customer service in the live chat that they would be, but after looking the case I realized there just wasn't any place to install them to get any effect and at the price of the fans I couldn't have bought them that cheap(I installed them in my other desktop).  
 
Computer peripherals seem to be cheap and poorly made and I kind of thought you should be ashamed to even offer them the way they take away from the computer. The 600 watt 2.1 speakers feel like something you would get out a dollar store and is a safety hazard with all the plug loves to just fall out of the wall. The "gaming mouse" runs at 800 dpi and the cord on it is so small a pair of safety scissors could cut it.  
 
The fact that the computer case comes with a 420 watt power supply and I upgraded to a 800 watt power supply and didn't get the 420 watt power supply is a little disheartening I guess. There is a massive late of information under the ? mark sign about parts and such that needs to be updated so I don't have to go to all sites and research it. The fact that you are quoted a ship out date on the website before you buy it and then it changes to like 6 days later after I pay is also a problem.  
 
I would consider possibly buying a computer from yah again just some changes that need to be made to your website for sure atleast.

i was a little skeptical about ordering from Cyberpower because of the low price. I was thinking how can they deliver a system cheaper than i can built it myself. Somehow they can and a great system it is. My system was configured exactly as I ordered. The wiring inside was done very professionally, everything was tied down to give better airflow. The system was delivered on time and in perfect condition. The packaging was excellent, everything was screwed down tightly. The customer service was topnotch, Danny H. replied back to my emails within 24 hours, sometime within an hour. I will definitely order from these guys again. Infact i don't see a reason to build a machine myself, they definitely did a better job then i ever could and all that at a great price  
 

This is the second system I have purchased from Cyberpower and again I am very pleased. I love the range of options and competitive prices. I will continue to recommend Cyberpower to any of my friends and colleagues considering the purchase of a new computer.

I recently bought a computer from CyberPower PC to replace my aging Pentium 4 1.60Ghz. The website uses a built-to-spec page when building a computer, they have plenty of choices and very excellent prices.  
Computer specs:INTEL QUAD CORE Q9400 2.66 GHZ, 500 GB SATA II 3.0 GB 16MB 7200RPM, 2 GB PC6400 DDR2 800,12-IN-ONE INTERNAL CARD READER,BLACK COOLERMASTER SCOUT CASE,EVGA GTS 250 1GB DDR3 PCI-E, WINDOW VISTA HOME PREMIUM 64BIT SP1,MSI INTEL G31M-L V2 GMA 3100 1333FSB,SUNBEAM 580WATT POWER SUPPLY. The total cost was 855 dollars, the shiping was free, but took longer to arrive then expected due to the shipping label being damaged in the shipping process. The PC arrived in perfect condition, it was fully built and in perfect working condition. Vista is a little glitchy, so updating is recomended before doing much else. Overall I would say that Cyberpower PC did a very good job, I am very happy with my purchase and would recommend their website to anyone who wishes to buy a new computer.

CyberPowerPC not only are they professionals but, they also sell pc's for anyone from a regular user to a hardcore gamer with an affordable price, you know I will be buying more in the future!

Awesome Computer! Could not have put it together cheaper myself. Came fast and with no problems. I was able to fully customize with LOTS of options!!