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Store InformationStore Info
Full Rating Profile
    • Address: 730 Baldwin Park Blvd, City of Industry,Ca.
    • Contact: Techsupport@cyberpowerpc.com
    • Phone: 626-813-7730
    • Customer Support: 888-900-5180
    • Business Hours: :Monday - Friday: 8:00 A.M. - 8:00 P.M. PST. Saturday: 9:3
    • Fax: 626-813-3810

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.19/10 8.19/10
    Chance of future purchase: Rating 9.09/10 9.09/10
    Shipping & packaging: Rating 8.70/10 8.70/10
    Customer service: Rating 9.02/10 9.02/10
    Return/Replacement policy: Rating 8.08/10 8.08/10

5,282 Customer Reviews

Rating 2/10
1/5
modified review posted

"I purchased my laptop and when I received it Windows 8.1 was not activated. I tried to activate it online and it would not recognized the key on the bottom side of my laptop. I had some delay in getting a response from tech support. There only suggestion to contact Microsoft. Microsoft said to contact them. The bottom line is I ended up paying for another key, which I had already paid for with CyberpowerPC. I would not buy from them again since they do not back up there products with good customer service and honesty. The product delivery was also very slow, it took 3 weeks to receive the laptop."


Rating 8/10
4/5
modified review posted

"I am very satisfied with the computer that I brought from Cyberpowerpc. They installed the computer components perfectly. All the components was good, I didn't find any damage or error at all. Cyberpowerpc is a excellent company!"


Rating 10/10
5/5
modified review posted

"CyberpowerPC at cyberpowersystem.com helped me create a computer that meets my needs and wants at a price that I am not afraid to pay. It was easy to build my computer with the site layout and the variety of price choices available."


Rating 10/10
5/5
modified review posted

"This was my first purchase from Cyberpower but they were a recommendation from a friend. Having played his PC I decided to give them a shot. I could not be happier with my decision. I still cannot find a game that doesn't run on ultra-high graphics perfectly. In addition I put the exact same specs into PCPartsPicker and I could not have built my computer myself at the cost of my system, not to mention the 3 year warranty. Customer service was great and the shipping process was dead simple. A++ will buy again."


Rating 10/10
5/5
modified review posted

"Great service walked me thru everything before I purchased, got my order in less then 3 weeks, a lot quicker then they projected. I will shop here again and continue to shop here for all my PC needs."


Rating 10/10
5/5
modified review posted

"Hello, my name is Kaleb and I recently purchased a computer from CyberpowerPC. I was sort of on the fence to buying a computer online because I have noticed the incredible prices other companies sell their products for. I expected to get the bare minimum hardware and service based on reviews for other companies. Cyberpower had a large amount of positive feedback and that is what made me go to them for my purchase. When I got to the website the first thing I noticed was all of the specials or sales that they have going. I was looking for the cheapest computer that I could buy and still be able to play games with ease. They offered an incredible selection of cases, core components, software, additional items and many more things. This made me feel like I wasn't locked into buying this years 'latest' model. The price for my computer was amazing for the amount of power that I received and also all of the free items that came with it. The customer service was amazing and updated me every time my PC moved to a different stage of production. The production time was also really great along with the amount of speed that they got it to UPS. When my PC arrived it was very neatly wrapped inside the box and well protected. The inside of the computer even had protection inside it to make sure nothing was damaged during shipping. I plugged it in and it fired right up and everything was up to date and ready to go. I did have one question about the lighting inside so I asked customer service and they responded within only several hours. I would highly recommend Cyberpower if you are looking to purchase a computer for any need!"


Rating 10/10
5/5
modified review posted

"best company ever!!! they did such an amazing job "


Rating 10/10
5/5
modified review posted

"My first experience ordering a custom PC, and I enjoyed the ease I could choose the parts and the pricing was fantastic. I received emails every step of the way until delivery about my order and I really felt they cared that I got the computer I want. No doubt would recommend for anyone looking to get their dream computer. "


Rating 10/10
5/5
modified review posted

"The fact that I've bought my 3rd pc from them should say what kind of company they are. Always performs well, easy to customize on the site, and this 3rd PC came even quicker than the previous. I recommend them highly."


Rating 2/10
1/5
modified review posted

"**WARNING**

Do not buy a Cyberpower PC.
The company will not stand behind their product.
In less than 2 yrs my sons $2000 dollar computer has quit working 3 times, 2 times it went up in smoke. The company now tells me that is out of warranty. I am stuck with a charred paperweight, and my son does not have a computer to do his schoolwork on. Please warn everyone that is thinking of buying a computer, stay away from Cyberpower. The tech support was rude and not worried about helping me. I think he learned this from the upper management. Please share this and pass it on. Thanks to all my friends that do.....Stanley S Vail

**WARNING**
"


Rating 10/10
5/5
modified review posted

"First time shopping on cyberpowerpc website. At the beginning, I worried about the quality of my order, however, when I received my desktop, it is perfect and nice looking. Especially the cable management in my case, it is managed very neat. I will recommend this website to my friends :D"


Rating 10/10
5/5
modified review posted

"I had seen ads for CyberpowerPC in CPU magazine and when I needed a new laptop with something more than other manufacturers supplied I placed an order. The machine is very nicely designed and the extra RAM and video card memory is the extra I was looking for. I would recommend CyberpowerPC to anyone who needs that extra. The sales and tech staff have been very polite and helpful."


Rating 10/10
5/5
modified review posted

"I had wanted to get a custom rig for myself for a while, but lacked the confidence to do so on my own. Cyberpower provided the answer: allowing my to build a comp from the ground up without having to worry about messing up the wiring/comparability. I spent a solid week researching options on the forum and tweaking my configuration, ending up with a decently powerful computer for under $1000. It came perfectly intact, booted up without a problem, and has been running great since. The only glitch was that the monitor that shipped has to be connected via HDMI (no port for VGA) and didn't come with one. Had I know, I would have ordered one to come with it instead of running to Target.
All in all, very satisfied and would definitely recommend.
"


Rating 10/10
5/5
modified review posted

"Just wanted to say, CyberPower done great on my first custom built PC! Website was easy to navigate and deal with, prices were totally fair, unlike a lot of other companies, shipping was fast and they kept me updated through every step, and everything arrived in great condition. The only problem I had, was that I didn't know that the CM Storm Devastator keyboard operated on USB 3.0, and it wasn't stated in the user guide for the keyboard. Would definitely recommend CyberPower to anyone, again, great job guys!"


Rating 10/10
5/5
modified review posted

"CyberpowerPC is by far the best place to buy a new Laptop or Desktop (I have bought one of each) if you are looking for the best product at a great price. I was able to configure a machine to my exact specifications and get exactly what I was looking for. The customer service is outstanding and they have helped me out on several issues with expert advice. It is hard these days to find a good company, with good prices, and good customer service. CYBERPOWERPC Rocks! I recommend them to everyone I know looking for a new system"


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