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RatingsRating
Full Rating Profile
    • Address: 510 Ouachita Ave. Hot Springs, Arkansas 71901
    • Contact: customerservice@culinarydistrict.com
    • Phone: 1-877-641-2661
    • Customer Support: 1-877-641-2661
    • Business Hours: between 8:30a.m. and 5p.m. PST
    • Fax: 1-501-624-2665

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

17 Customer Reviews

Rating 2/10
1/5
modified review posted

"It has been 16 days since I placed my order. I have received no indication that my order has been shipped. Customer service was emailed 4 days ago to inquire about my orders status. I have yet to hear anything from them.

I noticed another reviewer had a similar experience and the order was eventually shipped about 25 days after placing the order. I can only hope that they will actually send it to me soon. I am very disappointed with culinarydistrict.com.

Without any significant attempt on their part to correct this situation, I will NEVER again purchase anything from them.
"



Rating 10/10
5/5
modified review posted

"Very good service. First time I ordered from them. Will be using them more!!!"


Rating 2/10
1/5
modified review posted

"I ordered a product and waited two weeks. I never got anything from the store, not even an email. I emailed customer service who ignored me. Then ten days later they charged me and shipped the product. It's bs that I couldn't get in touch with anyone or find out the status of my order. I ordered the product somewhere else and had it in two days. Get your act together."


Rating 10/10
5/5
modified review posted

"Very impressed with the prices, super fast shipping and packaging. 3 glass bottles arrived in record time, individually bubble wrapped and in perfect condition."


Rating 10/10
5/5
modified review posted

"I am totally impressed by Surfas Culinary District. I found dried Morel mushrooms from the US that I have been looking for for quite awhile. The prices were good and the shipping was fast. Packaging of my products was good also. I will be a repeat customer."

modified review This review was modified by JKing629 on February 05 2013 11:05:33 AM

Rating 10/10
5/5
modified review posted

"Great store with fantastic merchandise! One item arrived broken. They took care of the problem within minutes I would buy from this store again."


Rating 10/10
5/5
modified review posted

"I usually avoid purchasing bottled products online due to breakage and shipping problems but Surfas Culinary District had the items I needed at a very good price. The items (6 glass bottles) arrived today with no breakage. I was super impressed at the packing job they did....I will definitely be a repeat customer!"


Rating 10/10
5/5
modified review posted

"I am terrifically pleased with my product and customer service. I needed two 32oz jars of sesame tahini to make my own salad dressing (can't afford to buy it). Price was VERY reasonable, my product arrived within a week securely packaged and cushioned, it tastes great and today I'm using my own dressing!! HAPPY! I have nothing but warm fuzzy feelings toward this seller and will be back!"


Rating 4/10
2/5
modified review posted

"Very dissapointed in how long the order took to arrive. I ordered orange and yellow jimmies to use at a Thanksgiving Day celebration at the school I teach at for the special education students. It took 10 days for them to arrive. When I came home the day of the celebration I found them on my door stop. Too late! I went out and bought chocolate jimmies to use instead. More money spent. Spent $710 for Jimmies and $7.45 for shipping and handling and were not able to use them."


Rating 10/10
5/5
modified review posted

"I ordered the 250 count Parchment paper - Half Sheet size. The price was fantastic, the product is perfect and arrived quickly. I have nothing but good things to say! "


Rating 10/10
5/5
modified review posted

"I wanted Miyako Ponzu because it contains actual fruit juices and not just flavorings. Checked 3 local Asian stores and none had it. Luckily Culinary District was able to not only supply it, but took great care in packaging, and shipped my purchase promptly. I will check with them for other products."


Rating 10/10
5/5
modified review posted

"Love their products, prices and shipping. Have used them many times and will continue"


Rating 10/10
5/5
modified review posted

"Great company, excellent service and awesome product. The ordering process was easy and the delivery did not take long. Most importantly, the product exceeded my expectation.

I will definitely order from this company in the future and I will also refer them to friends and family.
"


Rating 10/10
5/5
modified review posted

"Great prices, great choice, fast and proper shipping. "


Rating 10/10
5/5
modified review posted

"They had 1 teaspoon measuring spoons without having to buy a whole set! Quick delivery, fair pricing. I will order from them again!"


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