Bought a sony Bravia TV on June 26th for 1200$. Later found on June 30th same TV was sold with Sony Bravia Link of worth 500$ for same price on June 30th. I called up Crutchfield and they said since the price did not change they will ship the sony Bravia link to me free of cost and shipping.  
 
Was very happy with this seller.

Purchased BDI Deploy Max 9640-1 TV Stand (200 lbs).Item ordered without delay. Delivery confirmed on Monday am and delivered in 1 week due to heavy freight. Item packaged well and no damage. Item purchased was item delivered . I will purchase from them again.

Nothing fits - waste of time and money. I know they aren't the cheapest, I paid extra so I wouldn't have to mess around. Best I can say is they gave me an RMA with no hassles.

Not always the cheapest seller of electronics, but they have excellecnt customer service, really good depth of knowlegde of the products that they sell, and a great buying experience.  
 
If you are fortunate (or patient enough) to stumble upon one of their 'deals' then you can get all of the above qualities plus the great price!  
 
This was my second order with them and have been extremely happy both times.

I've purchased products from Crutchfield numerous times over the years, and while not always the cheapest, I felt that the customer service and the free tech help and install accessories and free shipping made up for that.  
I wanted to purchase another stereo component from them. But now all those freebies are gone.  
I just use Crutchfield for reference now and buy cheaper elsewhere.

I am lucky to live in the same city as Crutchfield and have one of the best places to shop for electronics just 2 miles from where I live.  
 
On Saturday I bought a Samsung 46" TV and a Blu-Ray Home Theater from the store. The HT was available online at newegg for $499 but the store had it for had it for $549. I told them to price match newegg but they couldn't do that on the HT but they gave me $70 off on the TV to make it worthwhile buying form them.  
 
Today I noticed that the price of the HT had dropped to $499 on the Crutchfield site too. I called and they refunded $50 to my card.  
 
To those who find that Crutchfield is expensive, you might want to call and ask them to price match and they will. They have the best customer service that a store can offer.

my first post on reseller ratings. i felt compelled to, because i purchased from crutchfield for the first time based on other ratings from this site. i spoke with buzz on the phone, and he helped me order the hard to find Pany ZS3 camera. He didnt pressure me to purchase extras, and this very hard to find camera arrived via free shipping a few days later. a seriously good store. thanks buzz!

Best buying experence yet! Had a problem with another seller not having "refurbed" product in stock. Called Crutchfield to verify the stock, they had 100+ in stock. Bought a NEW one from Crutchfield for only $10 more, including $99 wall mount for free & NO shipping...Ozzie was great & very helpful...MY advice "Check everywhere" before buying a "refurb" it is not always the best deal!!!!

This review was modified by its author, blento, on 4/17/09 5:55 PM.

I was looking for an HD radio for my 2005 Scion Xa and decided to go with a Dual model - either the HDX6420 or the XHD6425. I priced each online and debated from whom I should purchase. I perused the Crutchfield site and was impressed, especially withe the installation support they provided. And yet their pricing seemed to be a bit higher than other companies. But since this was my first radio installation, I took a chance and went with Crutchfield because of their installation help, but also since the wiring and DIN package were provided and presumably designed to work together, I went with the XHD6425 from Crutchfield. I liked the USB port on this model, too, so it was a good decision to go with this model.  
After installing this radio per Crutchfield's installation guides I can FULLY RECOMMEND Crutchfield. They provide true anmd real value. Had I gone with the less expensive companies, I could not be sure things would work together or that I would put everythging together as they should. Crutchfield makes everything easy. Oh, and the customer service is outstanding - and friendly, too!  
 

I am very happy with the service I received from Crutchfield. Last year I decided to upgrade the speakers in my truck and chose Crutchfield at the advice of a friend. I called them up and they were able to answer every question I had on what would fit and how the wiring would work out. I placed my order and two days later I had my own set of JBL speakers with very detailed instructions on how to install them. It couldn't have been easier and the sound is a great improvement.  

Once again, I had a very enjoyable experience ordering from this company. I placed an order online for a camera and lens at 4:30PM EDT. Someone called me within 5 minutes to verify that I did indeed place the order, but the representative did NOT try to sell me any other extras or extended warranties. The items shipped out that very same day and I received the order in good condition 2 days later. Crutchfield is a very dependable company with courteous and knowledgeable staff. I would not hesitate in ordering from them again.

This review was modified by its author, jdmd10, on 2/23/09 3:48 PM.

What a wonderful experience I had at Crutchfield. I spoke with Mark who was very knowledgeable and friendly about purchasing some new speackers to replace the blown OEM's I had in my 1996 Oles. The speakers he suggested (Pair of 250W Alpines & 150W Kenwoods) were terrific and on sale. I paid $103 for the pair of speakers + free wire harness for installation. He also gave me free shipping... and an easy return policy if I was not satisfied with the system. What a great deal to buy at Crutchfield. I would highly recommend them to any online buyers who are not sure or concerned about purchasing through the Internet. Crutchfield is an honey, safe seller who fully supports and backs-up what they distribute. You have nothing to worry about when buying from them. Great service and prices with warrantees. Love my Alpines & Kens. They sound awesome!!! ;)

Excellent product, excellent service, excellent experience. I had heard of Crutchfield, and I expected that the gear would be high end but over priced. I was pleasantly surprised to discover that Crutchfield had the lowest shipped price (with discounts) on the Audio-Technica ATPL120 vinyl turntable that perfectly suited my needs. The item was promptly shipped in tremendous packaging. Great website and email communication/follow-up with a much appreciated personal touch. I would definitely purchase from Crutchfield again.

Great seller, great service, lowest price I could find on Polk Audio db212-2. Will definitely shop there again. Glad to recommend to anyone.

I couldn't be more pleased with my recent experience with Crutchfield and would highly recommend them to everyone. I ordered a car stereo and accidentally ordered the wrong wire harness to go with it. By the way, the wire harness and install kit are free at Crutchfield, whereas at the big box stores they charge upwards of $20 each for them. After contacting customer service I was told they would be sending out the correct harness and there was no need to return the first one. I will absolutely do business with Crutchfield in the future and will continue to spread the word about what great customer service they have.