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Ratings Rating
Full Rating Profile
  • Rating 6.83/10 24 reviews

    6.83 / 100
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  • Cronusdevice.com contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 24 Customer Reviews

Rating 2/10
1/5
modified review posted

"It's been a month and have nothing to say but "IT IS OBVIOUS THEY STOLE MY MONEY". No email response, added them on skype to talk to them because they don't have any kind of phones available and they didn't reply any of my calls nor my messages. No tracking info, no customer service, I believe this company doesn't even exist. Try to find it online, found the names of the companies and tried to call them but the phones numbers are fake. Do not buy a cronus device, they'll steal your money "

modified review This review was modified by Chesare123 on August 07 2013 09:14:00 AM



Rating 2/10
1/5
modified review posted

"*Edit: I had to have my credit card company refund me my money, CRONUS DEVICE STOLE MY MONEY
*Edit: It has now been 6 weeks, they still have my money. Still have not shipped anything, still won't respond to my e-mails. DON'T USE THIS COMPANY, THEY WILL STEAL YOUR MONEY.
If I could give this 0 stars, I would. I ordered this device on 6/20/13. I hadn't received anything within a week, so I sent an e-mail to their customer service (on their website it states "if you haven't received tracking info within a reasonable time, send an e-mail!). No response. I sent another e-mail 2 days later. No response. This process goes on for 3 weeks and about 30-40 e-mails. I finally get an e-mail back simply stating, "your order got stuck in processing. I just checked it, it will ship soon. You will receive tracking information tomorrow via e-mail." Guess what? No tracking info. It has now been another week and another 20 e-mails, no response. I'm beginning to wonder if all these other reviews are from Cronus employees and they have just stolen my money. I should have listened to all the reviews stating that they had the worst customer service on the planet.
"

modified review This review was modified by dronelikeme on September 10 2013 10:59:48 AM

Rating 6/10
3/5
modified review posted

"if a member of cronus is reading this i need there assistance immediatly i been waitin for my order to ship.....just want to know what is going on contact me at rsollowman at yahoo dot
com
"


Rating 10/10
5/5
modified review posted

"Awesome and innovative product. Works just as described! Shipping was fast and inexpensive. Look forward to future purchases."


Rating 10/10
5/5
modified review posted

"Nothing whatsoever to complain about. Everything arrived as promised and the device works perfectly."


Rating 10/10
5/5
modified review posted

"It is awsome, it works perfectly with all my controllers and consloes, also the mods are great, the menu mode is confusing but with the practice it becomes very easy! ;)"


Rating 10/10
5/5
modified review posted

"I bought the CronusX Modding Device to use the button configuration option on my PS3 controller. I ordered it on a Tuesday and got it by Wednesday morning. Being in Canada I'm used to online orders taking weeks to be delivered so I was pleasantly surprised at how fast I got it. As for the the CronusX itself, it's a great gaming accessory, especially for a person like myself. Being physically disabled, I have limited motion with my hands. And since I'm a game lover it's especially difficult when a game doesn't have customizable button options. Some games I simply cannot play because of this. So when I saw the CronusX I had to get it. Now I can customize the buttons of any and every game I want. I did have some issues with program used to map out the buttons but the customer service at Cronusdevice.com is extremely helpful. I emailed them a few questions and I always got a speedy and informative response. My experience with Cronusdevice.com has been great and I look forward to any new products they may have in the future."


Rating 10/10
5/5
modified review posted

"I had an issue with the Bluetooth dongle for my Cronus Xtreme. After some back-and-forth, they concluded that my dongle was defective and would send me a new one.

Support was quick to respond and was very helpful in resolving the issue. I'm quite pleased with my experience.
"


Rating 10/10
5/5
modified review posted

"The cronus device came fast and it works for what it says, I highly recommend it if you want to use your favorite control/keybord on your favorite console."


Rating 10/10
5/5
modified review posted

"i was a little worried of ordering because of the phunact youtube video, but im am very happy i did because this thing works perfect, i couldnt be happie"


Rating 10/10
5/5
modified review posted

"only the best quick serious efficace bravooooooooooo"


Rating 4/10
2/5
modified review posted

"Well I was expecting a delivery of my receiver and wired controller for my Xbox 360 and I didn't get in kne package after I found out I needed a wired controller to just use the Cronus device and I spent Bout 260 dollars and I had the Cronus device for over a week and haven't even used it yet. "


Rating 4/10
2/5
modified review posted

"The product is cool but it is a little laggy while wireless on my ps3. It was a little better with the wire hooked up. While shooting it would randomly do a knife attack also"


Rating 10/10
5/5
modified review posted

"Excellent, no problems with the service or the Cronus device, works perfectly as described"


Rating 4/10
2/5
modified review posted

"costumer service
responces to my questions were very slow, so slow I could not wait and hung up
no solutions to my questions/problems were given
in my view, not very knowledgeable about the cronusdevice
"



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