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crispdeals.com

Consumer Electronics

Rating 9.02/10 33 reviews
(294 lifetime reviews)

9.02/100 (6-month rating)
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All Customer Reviews (294)

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Rating 2/10 1/5
modified review posted Apr-10-2012

"Watch out for what you buy from these guys... the price you pay is not everything.

I purchased a Kenwood car system from them in 2010 that has died. Kenwood has a 2 year warranty that Crisp Deals shows on their site. The only problem is that they ARE NOT a authorized Kenwood dealer which makes any claimed warranty null and void.

When I confronted Crisp Deals on this they tried to insist that the Federal Trade Commission makes this illegal... far from the truth. FTC's website states "Check the warranty to see when it begins and when it expires, as well as any conditions that may void coverage." Kenwood states on their warranty card that one of their conditions is that the product must be purchased from an authorized dealer. Nice try CrispDeals!

This is fraudulent stating that there is a warranty when they know this is far from the truth! Before you loose $169 like I did check with the manufacturer. Frankly I wish now that I would not have been so focused on price....

To be fair... great customer service, great shipping and great prices. But not good at "after the sale" and not good at being truthful.

BEWARE!
"

Rating 10/10 5/5
modified review posted Apr-01-2012

"I recently order some new bass speakers for my two ten bass cabinet and they were the only place that had two in stock and great price. Love the speakers and CrispDeals was super fast on shipping. Great Job"

Rating 10/10 5/5
modified review posted Mar-12-2012

"The most amazing deal on the web!! My Pioneer CDJ 850K's shipped super fast and arrived brand new in the box as advertised!! Thank you CrispDeals! Look forward to future purchases. "

Rating 8/10 4/5
modified review posted Mar-02-2012

"They sat on my money for a week before shipping the item.

I could have switched to another retailer that I know ships faster, but there was no refund option available on CrispDeals' site, so I would've had to call them for the money to be put back on my card. I didn't call because I hate the hassle. I just waited it out.

The online retailer that ships faster turned out to be cheaper after shipping charges anyways."

modified review posted Feb-28-2012
CrispDeals.com's Avatar
CrispDeals.com, CrispDeals rep has responded

“We are very sorry about the delay, we are working very hard to ship all orders as fast as possible, Thank you for the feedback, CrispDeals.com”

Rating 10/10 5/5
modified review posted Feb-27-2012

"Did my research on the product all over the internet. Found their site for the cheapest price (paid tax, but free shipping). Ordered the soundbar around 3PM eastern time on Wednesday Feb 22nd. I got home at 6PM Friday (24th) and it was waiting for me in great condition. Thanks!"

modified review posted Mar-02-2012
CrispDeals.com's Avatar
CrispDeals.com, CrispDeals rep has responded

“Your must welcome! we have a 98% rate of fast processing and shipping. Thank you for your rating and for shopping with us. CrispDeals.com”

Rating 8/10 4/5
modified review posted Feb-25-2012

"Took a bit longer than expected to leave the warehouse, but a great product at a great price."

modified review posted Feb-28-2012
CrispDeals.com's Avatar
CrispDeals.com, CrispDeals rep has responded

“We are very sorry about the delay, Thank you for the feedback, we are working very hard to ship all orders as fast as possible, CrispDeals.com”

Rating 10/10 5/5
modified review posted Feb-20-2012

"Best price and great service - what more is there to say?"

modified review posted Feb-23-2012
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CrispDeals.com, CrispDeals rep has responded

“Thank you for your rating, CrispDeals.com”

Rating 10/10 5/5
modified review posted Feb-15-2012

"Great product! Lowest price! Great communication! Fast Delivery! What more could I ask for? I must say I was apprehensive at first about ordering my Samson SE10T headset microphone from a vendor with the lowest price with whom I had never done business before, but CrispDeals came through and my apprehension quickly vanished. I received the product well packed and in perfect condition in only a few days. They sent me an email with tracking information when the product shipped, and followed up to see if I was satisfied. Based on my experience, I recommend CrispDeals."

modified review posted Feb-21-2012
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CrispDeals.com, CrispDeals rep has responded

“Thank you for a very positive and true review. CrispDeals.com”

Rating 8/10 4/5
modified review posted Feb-13-2012

"Shipment took a couple more days than I had expected, but the product I received was great."

modified review posted Feb-16-2012
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CrispDeals.com, CrispDeals rep has responded

“Thank you for the feedback, we will keep working hard on delivering orders as fast as possible, CrispDeals.com”

Rating 10/10 5/5
modified review posted Feb-10-2012

"“THE NAME” say’s it all!!! My first experience with crisp deals was on Dec/2011 when I ordered my CDJ350 kit over the phone and I told Tony that I rather pick it up at their place then shipped it all the way to Toronto Canada since I was travelling in New York at the time. My order was ready for pick up on time, they do have a nice facility and I must say great customer service!!! And a place you can trust ordering over the internet!!!! Since then I ordered twice again and have them shipped to my place. On one occasion the mixer that was shipped was defective and when I called them and spoke to Tony he right away shipped the new item and arranged to pick up the defective one with no cost to me without hesitation!!!

I must say overall GREAT CUSTOMER SERVICE!!! GREAT PRICES!!! I will definitely highly recommend this place to anyone!!! It was a great experience dealing with Tony!!! Feel safe to order products over the internet with this place.

H.V
"

modified review posted Feb-14-2012
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CrispDeals.com, CrispDeals rep has responded

“Thank you for all the business, from all of us here at CrispDeals.com”

 
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