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Stores > Creative Audio
  • Creative Audio Creative Audio Elite Status
    • Address: n/a
    • Contact: info@creativeaudio.net
    • Phone: 800/854/5821
    • Customer Support: 800/854/5821
    • Business Hours: 9am-5pm CST Monday-Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • option not available Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.29/10 9.29/10
    Chance of future purchase: Rating 9.33/10 9.33/10
    Shipping & packaging: Rating 9.11/10 9.11/10
    Customer service: Rating 9.29/10 9.29/10
    Return/Replacement policy: Rating 8.13/10 8.13/10
Voice your opinion! Review Creative Audio by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-19

I'm a won over skeptic!

"I wasn't a fan of refurbished electronics but the price and condition of this amp was superb.
I got it hooked up, it rocks and I can't wait for boating season to be here so I can go show off my great sounds that I saved a bunch of money on.
I am coming to you guys for all my audio needs. Thanks again for the coozies.
I'll be sending business your way.
It was shipped very quick and could NOT have been more pleased.
"

This review was modified by mattinmaryland on March 21 2017 07:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-17

great service

"Order arrived quickly and in good shape. My credit card flagged my order so I called them to make sure the order went through. I was able to get a person on the phone to make sure the order was good. Great service. "

This review was modified by groth2001 on March 21 2017 12:15:05 AM

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Verified Customer
Rating 10/10
5/5
2017-03-13

Re manufactured Marine amp delivered in perfect condition

"Re manufactured Marine amp delivered in perfect condition"

This review was modified by delray99 on March 15 2017 12:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-13

Delivered as promised

"Product received as agreed"

This review was modified by rlfoxworth80 on March 15 2017 03:00:07 AM

Rating 10/10
5/5
2017-03-11

Thumbs up

"Sent them an email off of the eBay post and they responded back with a contact # so I could actually talk to someone. Fast shipping and great price. "

This review was modified by ctemke_hcso on March 14 2017 10:28:46 AM

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Verified Customer
Rating 10/10
5/5
2017-03-07

"I was very pleased with my shipment "

This review was modified by jw2012dodgeram68 on March 09 2017 08:00:09 AM

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Verified Customer
Rating 10/10
5/5
2017-03-03

"Quality Products, great website, and working with James on the phone has been terrific. "

This review was modified by mckinney610 on March 07 2017 09:44:39 AM

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Verified Customer
Rating 10/10
5/5
2017-02-25

Great experience

"Fast easy transaction, package arrived really fast, item is in great condition, I recommend this seller, will buy from them at any time, prices are hard to beat. "

This review was modified by vicentem_53 on February 28 2017 12:30:21 AM

Rating 10/10
5/5
2017-02-24

1,000% Satisfied

"Awesome place to deal with and some of the nicest guys and honest to also deal with."

This review was modified by jasturpin on February 28 2017 12:15:09 AM

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Verified Customer
Rating 2/10
1/5
2017-02-23

You guys have a good name. Just don't think some of your employees take it seriously.

"I have one good speaker, the other one Is, blown. One works good. The other one it rattles. Hard. I gave them 5stars, before I tried them, now I regret it. I'll try a different company. Maybe, I'll get seriously folks. Like me."

This review was modified by 3carrillojesus_jc90 on February 28 2017 12:00:11 AM
Rep reply posted Feb-24-2017

A rep from Creative Audio, Don_F, has responded

“Jesus,

Thank you for your order. We appreciate your business. I have been notified that you left a review stating you were having troubles with one of your subs. Im sorry to hear you are having troubles with the speaker. All of our Alpine products offer a full warranty and we would be happy to help you with this. I have attempted to call the number for your order but there is no answer and no message available. We strive for customer service and are always just a phone call away to help. Please give us a call to help with the 5 star service we always provide.

James T. ext 201
1-800-854-5821”


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Verified Customer
Rating 10/10
5/5
2017-02-17

Excellent service

"Quick and speedy order processing and great prices."

This review was modified by jefftina320 on February 24 2017 08:32:39 AM

Rating 10/10
5/5
2017-02-16

Awesome place amazing workers

"Order the stealth 6 got the wrong one one no problem James Taylor was on it and had the right one shipped to me within 3 days and no hassle awesome guys here would recommend this place to anymore speakers sounds amazing love it thanks creative audio "

This review was modified by Jackson_hunter on February 21 2017 12:00:22 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

"Fast Shipping.. Wonderful Service. I couldn't ask for a better retailer experience. Their tracking and updates are perfect!"

This review was modified by ryan_a_cassidy on February 17 2017 05:30:01 AM

Rating 10/10
5/5
2017-02-14

Excellent service and even better prices

"The team at Creative Audio provided excellent information pertaining to my questions about my boat stereo. They provide pros and cons of different makes and models and when the decision was made, they have the lowest prices I had found anywhere...and I took my time and looked. They have earned a customer for life due to conducting themselves in a professional, having detailed understanding about their products and providing superior pricing. Thanks for everything...I will turn everyone I know who is looking for audio equipment to the team at Creative Audio. "

This review was modified by bbright001 on February 16 2017 10:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

Outstanding customer service.

"From my experience with creative audio this is one of the few companies that will take care of you after the sale has been made. I could not be happier with the way creative audio has handled any problems I have had. I highly recommend this company. Do yourself a favor and buy from them just for the fact that they will take care of you in the end."

This review was modified by mikemiller825_mm on February 15 2017 07:05:50 AM

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