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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Creative Audio Creative Audio Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.18/10 8.18/10
    Chance of future purchase: Rating 9.55/10 9.55/10
    Shipping & packaging: Rating 9.75/10 9.75/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

241 Customer Reviews

Rating 10/10
5/5
modified review posted

"Shipping was fast, price was great, I'll be ordering again...5 stars!! "


Rating 8/10
4/5
modified review posted

"I enjoyed the friendly staff. Everyone I spoke with seemed knowledgeable and easily answered my questions.
The installation was quicker than expected. I was told about 2 hours, done in little over one. Woop!
"


Rating 10/10
5/5
modified review posted

"Excellent company to buy from. They went over and above to ensure I recieved the best products for my specific needs. "


Rating 10/10
5/5
modified review posted

"Wow at how quickly they shipped my order, so far the best online shopping experience I've ever had. I ordered an amp from them and the sub from OnlineCarStereo.net and I still have yet to receive the sub and I received a shipping notification from Creative Audio within a few hours and it arrived from MO to NC in 2 days! I cancelled my order with OnlineCarStereo (and paid about $50 more because of your great service) and went with you guys again in hopes of getting my sub by Saturday because the weather will be so nice this weekend and it'll be nice to get the boat out completed! I'll write another review if everything goes well with the subwoofer!"


Rating 10/10
5/5
modified review posted

"Have gone through multiple car audio stores. This place had by far the best service and install quality. Would recommend to anyone looking for car audio installation. "


Rating 10/10
5/5
modified review posted

"Creative car audio is the best! I get all my marine JL Audio equipment here!!"


Rating 10/10
5/5
modified review posted

"Good customer service over the phone. Friendly- not pushy. "


Rating 2/10
1/5
modified review posted

"they refused my Order for some stupid reason, Most frustrating thing was they didn't give me a reason. So I bought my JL equipment from the JL Ebay Store. Problem solved

"

modified review Rep reply posted Jan-18-2015

Don_F, Creative Audio rep has responded

“Hello,

My name is Don Fleury. I am in charge of our customer service. I am sorry our ordering system let you down.
I did some research and it showed the shipping address to be in Florida and the billing address in Africa. Our shopping cart, Shopatron flagged in for security reasons. It just shows the order being canceled and no other information. I apologize for this but the order never got to us. I was unaware until the review came to me. I am glad you got the product you needed through the JL Audio eBay store. Please feel free to contact me at 800-854-5821.

Sincerely,
Don Fleury
Creative Car Audio
Customer Support”


Rating 10/10
5/5
modified review posted

"They did everything i asked them to do, and they didnt go overboard, thank you creative car audio"


Rating 10/10
5/5
modified review posted

"Great website, I always order products and satisfied with the service."


Rating 10/10
5/5
modified review posted

"Great service . great work .great bunch of guys !!! Won't go anywhere else....."


Rating 10/10
5/5
modified review posted

"Great prices and fast shipping. A rep called me to let me know that the amp I bought would be going on sale in a couple days and they gave me the sale price. Highly recommended."


Rating 10/10
5/5
modified review posted

"Took my 03 Grand Cherokee in to get a new head unit and subs installed. Team did a great job and my car sounds great! Will go back for future installation on my speakers. "


Rating 10/10
5/5
modified review posted

"The service was great and everyone was very helpful!!"


Rating 10/10
5/5
modified review posted

"The sales people were professional and knowledgeable on their products. They showed me everything that suited my needs from the low end to the high end. They were able to schedule my installment the next day, and even got me in before my appointment. The installation took less time than they said and the unit works great! I will make sure they get my business in the future. "


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Creative Audio is a Merchant Member! Learn more

Creative Audio is a merchant member
Creative Audio participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,837 merchant members.