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RatingsRating
Store InformationStore Info
Full Rating Profile
  • CowBoom (a Best CowBoom (a Best Buy Brand) Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.10/10 8.10/10
    Chance of future purchase: Rating 7.24/10 7.24/10
    Shipping & packaging: Rating 7.01/10 7.01/10
    Customer service: Rating 6.52/10 6.52/10
    Return/Replacement policy: Rating 5.83/10 5.83/10

9,147 Customer Reviews

Rating 10/10
5/5
modified review posted

"This was my first purchase from CowBoom for a Ps4. The console was listed as satisfactory so I was a little worried about the condition. However, it turned out to be in pristine condition. There are hardly had any scratches or signs of wear. Highly satisfied with the purchase!"


Rating 10/10
5/5
modified review posted

"Quick service, good communication condition better than described"


Rating 10/10
5/5
modified review posted

"Product was as delivered and it work. Shipping was very fast!!!!! Thank you!
"


Rating 8/10
4/5
modified review posted

"11111111111111111111111111111111111111"


Rating 2/10
1/5
modified review posted

"I ordered a XBOX ONE when it was a daily deal for the price of $225 (normally $275).

Before hitting the final purchase button I double checked my cart to make sure it had everything I wanted. Fair quality. Wireless Controller. Power cord. Warranty Seal. Even had the USB and HDMI cords. Satisified, I completed the purchase! A couple minutes later, I saw a confirmation roll through my email and began to celebrate!

About 2 days later I decided to check on the status of my order, so I logged into CowBoom and was a little bummed to see my order hadn't left the factory yet. However, something odd caught my eye... the item in my purchase history only said the item was fair quality and had a Warranty Seal. No Controller. No Power Cord. No USB/HDMI!

Expecting that this as an error (afterall, CowBoom had probably sold hundreds of these things during the Daily Deal), I called them up and explained that there was an error in my order.

To my disappontment, I was told that the item I was going to be shipped was exactly as described in my purchase history and that if the items were missing, then I must have missed out on the item I originally had. I asked if there was any way to change the order to an appoximate of the item I ordered (they did have one in stock that appeared to be the same as the one I had ordered). The customer service rep told me that there was no substitutions allowed and that if I wanted the other item, then I would have to cancel my order and re-order. To make matters worse, if I cancelled and re-ordered I would not be able to keep the Daily Deal price! I told the rep that the cheapest I could find a power cord and a wireless controller was significantly more than the $50 savings the Daily Deal provided, so there's no benefit in me keeping the deal. The rep apologized again, but said there was nothing she could do.

Frustrated and a angry by the bait and switch I cancelled the entire order.

From now on, I will think twice before ordering from either CowBoom or their parent company Best Buy.
"


Rating 10/10
5/5
modified review posted

"Evreything works great and quality was perfictally described gread deal will shop here more "


Rating 8/10
4/5
modified review posted

"I'm not sure why an adult over 21 signature service level on the delivery was used (It made the first delivery attempt fail since I was at work) but I eventually got it and it looks great and works great."


Rating 10/10
5/5
modified review posted

"Cowboom shipped it fast. it said satisfactory online but it looked like new.Thanks cowboom"


Rating 10/10
5/5
modified review posted

"Got a package nice and quick."


Rating 10/10
5/5
modified review posted

"I ordered a PS4 deal of the day on wednesday, got it on Tuesday, some wear (a couple scuffs) as it said, but overall condition better than expected. "


Rating 10/10
5/5
modified review posted

"Item was as described. Came relatively quick. Works as intended."


Rating 10/10
5/5
modified review posted

"very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


Rating 10/10
5/5
modified review posted

"The PS4 I ordered came in a better condition than I expected. Fast shipping too."


Rating 2/10
1/5
modified review posted

"Product didn't boot. Wouldn't buy again "


Rating 2/10
1/5
modified review posted

"I've tried to use CowBoom twice and returned the items twice. The first time it was 32G ZUNE player and only 20G was available. It can't boot up after a few day usage. The second time the wired Ethernet of a computer was not working.

I think they sometimes ship problematic products and let the customers check the products. if you buy anything from them, make sure to check all functionality and performance of the products.
"


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CowBoom (a Best Buy Brand) is a merchant member
CowBoom (a Best Buy Brand) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,842 merchant members.