Cowboom (a Best Buy brand) Reviews - cowboom.com Ratings at ResellerRatings

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cowboom.com

Computer Hardware & Software

Rating 8.75/10 3,045 reviews

8.75/100
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Cowboom (a Best Buy brand) is a merchant member
Cowboom (a Best Buy brand) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,965 merchant members.
 

All Customer Reviews (3,046)


Rating 2/10 1/5
modified review posted May-18-2013

"No matter what you order, they always sent your orders in different boxes different delivers and in huge boxes. Not happy"

Rating 10/10 5/5
modified review posted May-18-2013

"Quick and easy. Product arrived as described."

Rating 4/10 2/5
modified review posted May-18-2013

"The Galaxy S3 phone I ordered was defective--the Verizon technician who attempted the activation confirmed twice that its SIM card reader was not functioning.

What's truly disappointing here is that this phone was sold and rated a 7 (Very Good condition) while it carried this defect.

How in the world do you not check the SIM slot? The Verizon technician demonstrated that it's one the very first step you do when you verify the phone's operating condition.

The fact that Cowboom sold this phone with the obvious defect confirms a lack of regard for quality assurance. I have no confidence that there is a good process of certifying these devices. "

Rating 10/10 5/5
modified review posted May-18-2013

"Item arrived when promised and was in perfect shape! It was much better than I expected. I will absolutely use again."

Rating 10/10 5/5
modified review posted May-18-2013

"Laptop arrived quickly and in good condition. It is a refurbished one, but I can't even tell that it isn't brand new."

Rating 10/10 5/5
modified review posted May-18-2013

"fast as always....buy alot and never any problems will keep buying"

Rating 10/10 5/5
modified review posted May-18-2013

"The computer they sent was PERFECT. Thanks"

Rating 2/10 1/5
modified review posted May-18-2013

"I researched APO shipping prior to 'buying' the item, but found no answer in a search or via FAQs. Only AFTER I'd input all my data, and a day or so passed, was I told there was a problem with my order and Cowboom didn't ship APO. I realize the unique challenges of APO shipping, but make it clear before I waste my time. "

Rating 10/10 5/5
modified review posted May-18-2013

"Its good. Fast shipping. Excellent product."

Rating 10/10 5/5
modified review posted May-18-2013

"Great Product and Exceptional customer service."

Rating 10/10 5/5
modified review posted May-18-2013

"Great service, delivery. Sadly had to return my tablet but it was quick and easy."

Rating 4/10 2/5
modified review posted May-18-2013

"The description of the item "what's included" did not match. I called and the rep. would not honor it"

Rating 2/10 1/5
modified review posted May-17-2013

"Have purchased a couple of items from the site.
Even though the last one purchased was not delivered, we were refused a replacement or money refund.
You are purchasing a used item, I would look elsewhere."

Rating 8/10 4/5
modified review posted May-17-2013

"Got there on time and in apparent good condition, but with no(!) paperwork in the box and it quit working after only two (2) days!!"

Rating 2/10 1/5
modified review posted May-17-2013

"There is a LARGE deep scratch going all the way down the back of the PSVITA I purchased from the auction. It was not mentioned in the description, and the pictures of the front and back of the VITA in the auctions description are totally different than what I received. I don't know why there was a bait and switch on my auction, unless you think I didn't pay enough for it, or unless I got the wrong item. I just decided to keep it because the touchscreen and controls work fine, but the touchscreen on the back is useless. This is my second purchase from cowboom, the first went great, but I'll stay away from any auctions where I might win with a low bid. Cowboom doesn't like that apparently."

 
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