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Computer Hardware & Software and Consumer Electronics
2,456 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/Cost_Central","store_thumb":"\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","store_rating":"8.85","total_reviews":"2456"}", "store");)
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posted Feb-03-2012“We state on our website several times during the ordering process that ground orders will ship in 1 – 3 business days. Tracking information will be posted to your online account immediately upon shipment from the warehouse and will automatically be emailed the next day after shipment. I am sorry you don’t feel that this is sufficient but we have done everything that we have stated we would do.”
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posted Feb-03-2012![Share evondos review](javascript:share_rating({"review_body":"So far, a bit disappointed by the slow shipping and lack of online status update. <br><br>Update Feb 3rd: added one star today because I emailed them again and got a reply within 15 minutes. That\u0027s quick. Confirmed that the order is in warehouse, but not yet shipped. Also, they replied here (as seen below). I agree that they stated about 1-3 business days processing. I stress that my review is to remind people to NOT expect fast shipping even if it is in-stock or you would only be disappointed. To the credit of the company, they do reply to my email promptly during their stated customer service hours. First-time customers like me can and is reasonable to be skeptical. As a comment for the company to consider, you may add a few more status to your tracking system (e.g. 1. received\/pending processing; 2. charged; 3. sent to warehouse; 4. shipped; 5. delivered.), this will keep customer informed and improve satisfaction. The online tracking status remains the same as it first appeared online. Only planning to update it once for a tracking number is not in-par with many current online retailer tracking system.<br><br>Details:<br><br>Ordered a Lenovo X220 tablet with >671 in stock the morning of Feb 1st. Used Google checkout. Online tracking shows no update on Feb 2nd morning, so emailed customer service. Got a reply within 1 hour saying my order is pending processing and it will take up to 1-3 business days to process and then 1-7 business days to deliver (i.e., a generic reply).<br><br>No update as of Feb 3rd morning. <br><br>Current verdict, if you are NOT in a hurry, and want cheap pricing, it may be OK. Do NOT expect same day processing (within hours of ordering) that you get from other popular online retailers. <br><br>For faster service, you may try paying extra for expedited shipping from them. That will make them more expensive than at least one other online store that offers free expedited shipping, however.<br><br>I will update this when (and if) I actually receives the order. It won\u0027t make it until some time next week, if not two from now given their slow processing so far. I regret ordering from them.","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1219657#comment1219657","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"evondos","rating":"3"}, "single");)
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5/5
posted Feb-02-2012![Share poststructuralist review](javascript:share_rating({"review_body":"Great price, helpful staff and quick shipping--overall, a wonderful experience!","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1217641#comment1217641","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"poststructuralist","rating":"5"}, "single");)
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posted Feb-02-2012![Share bcoultry review](javascript:share_rating({"review_body":"Ordering was easy, checkout was easy, price was excellent, and the package arrived before expected.","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1216913#comment1216913","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"bcoultry","rating":"5"}, "single");)
Share review![Share 4girls4me review](javascript:share_rating({"review_body":"got product quickly and in great shape","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1216073#comment1216073","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"4girls4me","rating":"5"}, "single");)
Share review![Share Jimkoslow review](javascript:share_rating({"review_body":"My Canon MFC came two days after I ordered it. Wonderful order fulfillment and I love the product. I would definitely recommend Cost Central!<br>JimK","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1213591#comment1213591","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"Jimkoslow","rating":"5"}, "single");)
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posted Feb-01-2012![Share twinklergirl review](javascript:share_rating({"review_body":"The webcam I ordered was priced well: cheaper than Amazon. It arrived faster than expected and in good shipping order. I am pleased with my purchase experience.","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1213407#comment1213407","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"twinklergirl","rating":"4"}, "single");)
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posted Jan-31-2012![Share melodymmartin review](javascript:share_rating({"review_body":"Just what i ordered great product and i got my radio within days of ordering it.","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1212211#comment1212211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"melodymmartin","rating":"5"}, "single");)
Share review![Share katastrophe13 review](javascript:share_rating({"review_body":"Very professional and speedy shipping! I will buy from again.","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1206299#comment1206299","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"katastrophe13","rating":"5"}, "single");)
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![Share KatriaL review](javascript:share_rating({"review_body":"Service was exceptional! Fast, accurate and cost-effective. We ordered the Microsoft Office Suite for our 9th-grade son who received a new laptop computer over the holidays. We successfully downloaded the software within two days of placing the order. We will definitely be shopping with Cost Central again in the future. Thanks!","link":"http:\/\/www.resellerratings.com\/store\/Cost_Central\/comment\/1205771#comment1205771","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cost_Central.jpg","store_name":"Cost Central \/ Erie Computer Company","username":"KatriaL","rating":"5"}, "single");)
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"Very good prices. I am satisfied."