Online inventory listings of "in stock" may not be accurate. Customer service was helpful but slightly slow.

the price is reasonable compared to other company,highly appreciated.

Called Copystars after a quick internet search for a particular Duplicator Tower that I needed yesterday. They were able to build the specific unit I requested, test it, and had it ready for pickup all within a few hours. They normally don't do pickup, but they make exceptions. Website is great with plenty of detail and customer service over the phone was very helpful. All that for a really great price. Thanks so much!

Too much bureaucracy. One day after sending via fax a copy of my credit card and driving license  
for "security purposes", I have no position back.  
Shipping & handling via USPS Express Mail to my country are too expensive according my experience with other resellers.