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  • Coolframes.com Coolframes.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2907 Ocean Avenue, Brooklyn NY
    • Contact: sales@coolframes.com
    • Phone: 888-293-4755
    • Customer Support: 888-293-4755
    • Business Hours: Monday-Friday 10:15Am-6:45pm EST Saturday 10:15am-5:45pm EST Sunday 10:15am-3:45pm ESt
    • Fax: 800- 559-2964

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.85/10 8.85/10
    Chance of future purchase: Rating 8.94/10 8.94/10
    Shipping & packaging: Rating 7.42/10 7.42/10
    Customer service: Rating 8.79/10 8.79/10
    Return/Replacement policy: Rating 5.94/10 5.94/10
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Verified Customer
Rating 10/10
5/5
2017-02-21

"excellent range of frames, easy to navigate website, purchasing was easy too."

This review was modified by jeanninelew on February 23 2017 01:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"disappointed you did not have a photo of the color chose"

This review was modified by kristidonati on February 22 2017 02:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"Excellent selection and prices. Fast and easy checkout. I will definitely be using this site again in the future."

This review was modified by adrianabandy3 on February 22 2017 01:15:01 PM

Rating 10/10
5/5
2017-02-20

"Got glasses in timely manner . Love them"

This review was modified by datenski on February 22 2017 06:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

PRICES ARE FANTASTIC IN COMPARISON WITH OTHET WEBSITES.

"I'm really interested in buying many other frames with lances. Please give me a preferable discount on Lacoste's frames if 52-17-140 size gets available (rectangle shaped frame with different colors). I'm almost ready to buy that one. The only problem was that the frame i'm looking for is not exactly available. "

This review was modified by ris_sharmaris on February 22 2017 05:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Simple website access to a great value servi

"Easy website to use to select the right eyeglasses and adding prescription lens is very efficient."

This review was modified by mike-50535 on February 22 2017 01:00:02 AM

Rating 10/10
5/5
2017-02-19

Aussie Shark

"Thank you more than what i expected "

This review was modified by l_k_1999 on February 21 2017 09:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

ill be back

"some of the best prices online. so far so good. now i will wait for my glasses to arrive"

This review was modified by bjhill12 on February 21 2017 08:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Ordering

"Finding The exact frames needed and ordering from this site was a breeze. "

This review was modified by royce_zatopek on February 21 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

prompt

"easy checkout with great payment methods"

This review was modified by nsxgman33 on February 21 2017 12:30:02 PM

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Verified Customer
Rating 8/10
4/5
2017-02-19

QUICK AND EASY

"My daughter lost her glasses. After some searching I found the exact Disney pair on your site. I was delighted to know that you contact the doctor, which helped me because I no longer had her prescription. Great service. One stop shop!!!"

This review was modified by quisnkai on February 21 2017 08:45:02 AM

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Verified Customer
Rating 8/10
4/5
2017-02-19

"great details to chose frames"

This review was modified by shameembapu on February 21 2017 01:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

Excellently Easy Order

"Very easy to order item not received yet so I will update once received.
"

This review was modified by garyandnicci on February 21 2017 12:15:30 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

"Great customer service !!"

This review was modified by akromis on February 21 2017 12:15:28 AM

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Verified Customer
Rating 10/10
5/5
2017-02-18

"Good communication with customer service. Thank you for your help."

This review was modified by mlscapa on February 21 2017 12:15:26 AM

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