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Stores > Coolframes.com
  • Coolframes.com Coolframes.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      11235
    •  
    • BUSINESS HOURS
      Monday-Friday 10:15Am-6:45pm EST Saturday 10:15am-5:45pm EST Sunday 10:15am-3:45pm ESt
      GENERAL PHONE
      888-293-4755
      FAX
      800- 559-2964
    • SUPPORT EMAIL
      sales@coolframes.com
      SUPPORT PHONE
      888-293-4755

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.48/10 8.48/10
    Chance of future purchase: Rating 8.70/10 8.70/10
    Shipping & packaging: Rating 7.22/10 7.22/10
    Customer service: Rating 8.60/10 8.60/10
    Return/Replacement policy: Rating 5.77/10 5.77/10
Voice your opinion! Review Coolframes.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-16

New Glasses

"This is really the only place I can find glasses big enough for me, but having them made here doesn't work for me as my Bifocals never match up."


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Verified Customer
Rating 4/10
2/5
2017-08-16

"TRY USING YHE MILITARY DISCOUNT BUT YOUR WEBSITE NOT WORK OR PROBLEM SEEING THE COMPLETE WEB PAGE"


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Verified Customer
Rating 4/10
2/5
2017-08-16

Site is misleading coolframes.ca

"You go through shopping for glasses but you don't realize until checkout that the product is shipping from the US and may be subject to duties and taxes. Wouldn't have bought the frames except couldn't find them elsewhaere"


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Verified Customer
Rating 10/10
5/5
2017-08-16

Buying was easy

"Haven't received my glasses yet so I don't know about the product but ordering was fast and easy. Prices are good too."


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Verified Customer
Rating 10/10
5/5
2017-08-16

"Please post out asap would be appreciated"


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Verified Customer
Rating 8/10
4/5
2017-08-16

glass'

"A little expensive but worth it. "


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Verified Customer
Rating 6/10
3/5
2017-08-16

Surprise Sting at Checkout

"As I was entering the details I had no idea the goods were shipping from the USA and would incur import Taxes. This needs to be made plain at the start."


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Verified Customer
Rating 10/10
5/5
2017-08-16

Great selection

"I have been looking everywhere for a specific Vera Bradley frame but couldn't find it. I came here and they had it, plus it was discounted! This is my second order from coolframes and I will continue to purchase in the future!"


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Verified Customer
Rating 6/10
3/5
2017-08-16

"prices varied as went back and forth, discount appearing and disappearing"


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Verified Customer
Rating 8/10
4/5
2017-08-15

First time Customer

"This was my first time ordering glasses from the site. I found it to be a quick and easy experience as compared to competing websites"


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Verified Customer
Rating 8/10
4/5
2017-08-15

Even a blind squirrel can find his nuts

"Good selection of frames, Frames discounted, Lenses expensive but good selection of options"


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Verified Customer
Rating 10/10
5/5
2017-08-15

Biggest and Best Selection of Brand Name Frames

"This is my 2nd time ordering glasses at coolframes.com love the huge selection the low prices and the fast and free shipping I recommend using coolframes.com to anyone needing eyewear for fashion or for seeing!!!! thank you for helping me to see the world more clearly you truly are the best"


Rating 10/10
5/5
2017-08-14

Maureen

"I am extremely happy with Coolframes. They sent me emails letting me know the progress of my order, so I was not in the dark.
This is the second time I have had an order with Coolframes.
The first was a pair of prescription progressive sunglasses for my husband, the second was for a pair of reading glasses for myself, and my future order will be another pair of prescription sunglasses.
Being an overseas customer, I live in Australia, I was happy with the delivery time, and will continue using Coolframes for all my glasses/sunglasses requirements.
Thanks for your good service,
all the best regards Maureen
Peregian Beach. Australia
"


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Verified Customer
Rating 8/10
4/5
2017-08-14

"I wish I could have had an online live chat before ordering to make sure everything was correct. "


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Verified Customer
Rating 10/10
5/5
2017-08-14

EXCELLENT

"I WAS LOOKING FOR MY FAVORITE FRAME THAT IS NO LONGER IN ANY OF THE STORES, BUT I FOUNDED HERE I'M VERY HAPPY WITH THE SERVICE AND WITH MY FRAMES SINCE I ORDER 2 FRAMES!!!"


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