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Stores > Coolframes.com
  • Coolframes.com Coolframes.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2907 Ocean Avenue, Brooklyn NY
    • Contact: sales@coolframes.com
    • Phone: 888-293-4755
    • Customer Support: 888-293-4755
    • Business Hours: Monday-Friday 10:15Am-6:45pm EST Saturday 10:15am-5:45pm EST Sunday 10:15am-3:45pm ESt
    • Fax: 800- 559-2964

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.85/10 8.85/10
    Shipping & packaging: Rating 7.15/10 7.15/10
    Customer service: Rating 8.73/10 8.73/10
    Return/Replacement policy: Rating 5.75/10 5.75/10
Voice your opinion! Review Coolframes.com by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-03-26

Easy site

"Site is easy to use and prices are amazing. Happy I found this site for cheap Canadian delivery."

This review was modified by GoldCanid on March 28 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Frames for a kids petite face.

"Good selection of frames for my 6 year old daughters petite face."

This review was modified by OrangeYellowJackal on March 28 2017 02:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

"Great
Easy to use
Very happy
"

This review was modified by PastelPinkKoala on March 28 2017 08:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Love these frames.

"Just stocking up on these frames for my life time. Before they discontinue them some day. Love the memory metal that the glasses are made of."

This review was modified by rocknrollslater on March 28 2017 03:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

"Found exactly what I needed fast, easy and well priced.
Very pleased with Cool Frames!
"

This review was modified by PastelRedSwordtail-3178 on March 28 2017 12:01:44 AM

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Verified Customer
Rating 8/10
4/5
2017-03-25

Online order

"This was very interesting to order glasses online, I would like more "help" and explanations under the different scratch, uv etc... options."

This review was modified by MintCreamFlamingo on March 28 2017 12:01:39 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

thank you

"thank you very much for these "

This review was modified by MagicMintRook-74959 on March 28 2017 12:01:31 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

"great deal with your website"

This review was modified by WildBlueYonderTigon on March 28 2017 12:01:30 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

"Super easy to use and graciously offered military and coupon! Never shop anywhere else again"

This review was modified by CelestialBlueJaguar on March 28 2017 12:01:28 AM

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Verified Customer
Rating 8/10
4/5
2017-03-24

Cool shopping

"Great selection, the site is somewhat difficult to navigate. Had to exit completely and re-enter site to make correct changes to order. "

This review was modified by FallowBeetle on March 28 2017 12:01:16 AM

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Verified Customer
Rating 10/10
5/5
2017-03-24

Designer discounts and deals for the discrminating diva!

"I was originally searching for a new pair of Kate Spade frames online and knew I wanted a cat eye frame. I bought a pair of Kate Spade eyeglasses two years ago from a national eye wear chain. It was the most expensive pair of glasses I had ever bought but I have never received so many complements.
When I searched her latest line of frames online Zac Posen's Verushka frame appeared on the side of screen and I knew instantly that that was the EXACT frame I was looking for. I did further surfing to find the best pricing and made an immediate purchase.
I really hope that this - my very first experience purchasing frames online - works out...
"

This review was modified by BlushKingfisher on March 28 2017 12:01:11 AM

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Verified Customer
Rating 10/10
5/5
2017-03-24

saved $130 on my spiffy new frames!

"wanted these frames but just couldn't fork out the extra money... what a deal!"

This review was modified by JonquilButterfly-46841 on March 28 2017 12:00:59 AM

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Verified Customer
Rating 10/10
5/5
2017-03-24

"Easy and cheap, enjoyed the exp"

This review was modified by VioletRedBarnacle on March 28 2017 12:00:58 AM

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Verified Customer
Rating 10/10
5/5
2017-03-24

Free Lenses cant be beat!

"what a great site! frames were priced just right and you can beat free lenses"

This review was modified by BlizzardBlueKite on March 28 2017 12:00:53 AM

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Verified Customer
Rating 10/10
5/5
2017-03-24

"The website is great and I love the discount and savings. When I emailed customer service, the reply was short just indicating the sunglasses are not in stock and would have to be ordered. It would be nice for the site to show "in stock" below items in stock. It would also be nice for the email relies to be a little less transactional and more human. It was professional but not personal at all."

This review was modified by PastelPurpleHalibut on March 28 2017 12:00:53 AM

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