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Stores > Coolframes.com

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  • Coolframes.com Coolframes.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2907 Ocean Avenue, Brooklyn NY
    • Contact: sales@coolframes.com
    • Phone: 888-293-4755
    • Customer Support: 888-293-4755
    • Business Hours: Monday-Friday 10:15Am-6:45pm EST Saturday 10:15am-5:45pm EST Sunday 10:15am-3:45pm ESt
    • Fax: 800- 559-2964

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.40/10 8.40/10
    Chance of future purchase: Rating 8.67/10 8.67/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 8.80/10 8.80/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

332 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-11-30

"Excellent availability. Very good prices."


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Verified Customer
Rating 4/10
2/5
2016-11-29

"Hey good job very easy processing "


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Verified Customer
Rating 10/10
5/5
2016-11-29

Cool Frames + Cool Deal = Cool Buying Experience!

"Great selection and nice promo discount. I expect the shipping and followup service will be great, too."


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Verified Customer
Rating 10/10
5/5
2016-11-29

Save Me 50 bucks

"I broke my frame and just need new frames"


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Verified Customer
Rating 10/10
5/5
2016-11-28

"The price was better than competing retailers :)"


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Verified Customer
Rating 8/10
4/5
2016-11-28

returns and applied cool cash

"I really like cool frames but I did have a bad experience. I ordered a pair of guess glasses last month in November and for some reason they said I did not order prescription. I believe this to be an error on their part I always order prescription this was my third pair ordering from them they so it's not likely I would make that mistake. I also returned glasses and ordered same as a previous order I ordered in August I used my cool cash and customer service said it could not be applied on my new order what a bummer! But here I am ordering another pair for my step son regardless and I got a good deal so that mad me happy."


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Verified Customer
Rating 8/10
4/5
2016-11-28

Nice site

"Well constructed site very good selection"


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Verified Customer
Rating 10/10
5/5
2016-11-28

"Easy to use online ordering. "


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Verified Customer
Rating 10/10
5/5
2016-11-28

Awesome for big and tall husband

"Bmec is great for big and tall hubby!"


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Verified Customer
Rating 10/10
5/5
2016-11-28

"I was looking for an on line vender the would sell the frames I needed for a fair price and coolframes fit the bill."


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Verified Customer
Rating 10/10
5/5
2016-11-28

"Very good excellent price"


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Verified Customer
Rating 6/10
3/5
2016-11-28

"i just hope they can get the frame i just ordered. the last one was cancelled"


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Verified Customer
Rating 2/10
1/5
2016-11-28

PayPal pissed me off

"Wanted to use PayPal but when I tried to use it PayPal wanted me to sign up for PayPal Credit. I have a regular PayPal account and didn't want to sign up for the PayPal credit!!!! PayPal has all my credit card info, address, email etc but PayPal Credit wanted me to open an account. I have a %$#@? PayPal account. When I use PayPal anywhere else I don't get the PayPal Credit bullshit!! Review how PayPal works on your site when people try to pay with it."


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Verified Customer
Rating 10/10
5/5
2016-11-28

"This website was very easy to use. "


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Verified Customer
Rating 10/10
5/5
2016-11-28

"This site was "


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