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  • Coolframes.com Coolframes.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2907 Ocean Avenue, Brooklyn NY
    • Contact: sales@coolframes.com
    • Phone: 888-293-4755
    • Customer Support: 888-293-4755
    • Business Hours: Monday-Friday 10:15Am-6:45pm EST Saturday 10:15am-5:45pm EST Sunday 10:15am-3:45pm ESt
    • Fax: 800- 559-2964

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.83/10 8.83/10
    Chance of future purchase: Rating 8.98/10 8.98/10
    Shipping & packaging: Rating 8.24/10 8.24/10
    Customer service: Rating 8.91/10 8.91/10
    Return/Replacement policy: Rating 6.00/10 6.00/10
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Verified Customer
Rating 8/10
4/5
2017-01-17

"great price, easy to use website, overall is good"

This review was modified by qjusi81 on January 19 2017 06:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Thumbs up

"Great to deal with, return customer
"

This review was modified by toriahillary on January 19 2017 03:45:03 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

very happy

"nice website, low prices "

This review was modified by charleshepner on January 19 2017 05:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-16

"Very affordable products "

This review was modified by yuzupills on January 18 2017 07:45:02 PM

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Verified Customer
Rating 8/10
4/5
2017-01-16

"........................."

This review was modified by hans_neven on January 18 2017 05:45:02 PM

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Verified Customer
Rating 6/10
3/5
2017-01-16

Measurements

"Can`t tell how to measure the cat-eye frames, do you measure from lens width or from frame width to bridge. Its not Clear on the measurements, I hope my order is correct or else will have to return."

This review was modified by lyfitness72 on January 18 2017 04:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-16

"My experience was wonderful. The site was easy to manipulate and locate items I was looking for. An explanation of the details was very clear."

This review was modified by elizabet_cooley on January 18 2017 03:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Cool Frames

"I searched to find the exact frames I have now, & Cool Frames popped up. I completed the order very quickly. No problems!"

This review was modified by amba-48000 on January 18 2017 02:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-16

Difficult to find frames made easy!

"It's great to have an online company that I can depend on to carry frames that have become difficult to find! After having mine repaired several times over the years (love these frames) and not being quite ready to purchase a new pair of glasses, I can have my lenses switched into some nice, new frames and move on with my life without worrying about more breakage. Plus I'm just looking forward to how nice new frames are going to look without the cost of a new pair! I really appreciate the convenience of being able to do one click check-out using my Amazon account, as well. I'm planning on keeping CoolFrames.com in my favorites for future reference!"

This review was modified by ApostolicHeart777 on January 18 2017 10:30:02 AM

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Verified Customer
Rating 8/10
4/5
2017-01-16

First Online Customer

"I was pleased that all went well for my first time of ordering frames online. The pricing is still the same, even if I had not gone online to purchase these frames. Thank you."

This review was modified by celestineq on January 18 2017 09:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-15

Great

"Good great solid easy fair priced"

This review was modified by snichols10 on January 17 2017 06:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-15

"after a little bit I found what I was looking for found them a little cheaper but that is okay cuz I figured out your web site . thank you for having the frames I needed just hope I did this correctly "

This review was modified by gentlewhisper52 on January 17 2017 12:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-15

"Better don't request help in Customer Services. "

This review was modified by marcewil on January 17 2017 11:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-15

"Great filters, made searching for the right glasses so much easier. Also, adding prescription lenses was so simple! Will definitely be shopping here again."

This review was modified by meghan_jc on January 17 2017 02:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-01-14

I can see the difference now!

"I was happy to see that you also offer a military discount on top of your regular discount. thank you for the great frames and awesome price."

This review was modified by scatman630 on January 17 2017 12:03:23 AM

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