5/5

posted Jul-07-2009

"Ordered a SATA to IDE adapter and it worked like a champ. Nothing more to say. "

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5/5

posted Oct-06-2008

"I own a business that does Apple laptop repairs, custom video and audio Mac systems, and laptop service for Macs.

We have been buying from the guys at CoolDrives for about a year now, usually ever few weeks for some odd thing.

Quite frankly, I'm a bit suspicious as to the postings here,as it is the polar OPPOSITE from the experience I've had with them.

They have ALWAYS been prompt and timely in communication, answered questions immediately, and have always shipped our orders immediately.

My only guess is that some folks want presales support, which is *NOT* what the cooldrive guys do. If you don't know what you want, or want somebody to hold your hand, go to BestBuy and pay thru the nose for one of the dorkgeeks to help you.

I would recommend cooldrives in a heartbeat - we switched to them over the friewiredepot guys (who IMHO are the biggest bunch of crooks on the planet, and who still owe me around $800) and we've never been dissapointed with a single order to date.

In case you think this isn't legit, look us up: www.ibookparts.com
Dave
"

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5/5

posted Jun-03-2009

"Excellent service and excellent prices! They saved my butt on this one (crashed hard drive). I was able to recover everything and do it within a few days of the event."

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5/5

posted Aug-02-2007

"Prompt shipment. Excellent product. Pre sales tech questions were answered quickly. I found none of the negatives that others are reporting here. Product is a 5-drive sata raid enclosure. I installed the drives, formatted and configured the raid in less than 30 minutes."

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5/5

posted Oct-30-2008

"Excellent pre-sales support. Received product as advertised. Product works well with my dual boot laptop."

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5/5

posted Feb-18-2009

"I bought a sata/ide hard drive-optical drive to usb adapter kit. CoolDrives Model SS-123ASD.

Excellent product.
Excellent price and fast-free shipping.
I'd buy again.

"

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5/5

posted Oct-29-2008

"Drive enclosure exactly as described and worked perfectly. I was able to recover all of my files from a corrupted boot sector laptop hard drive.
Invaluable product, excellent web description including video about the product and all cables, hardware and even a screwdriver to put it together. Very satisfied."

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5/5

posted Aug-20-2002

"I noticed there weren't many reviews for this company, so I thought I'd chime in. I took a chance on them and was very pleased. The ordering was easy, the delivery was quick, it was exactly what it was supposed to be. I even liked the fact that when I asked if the IBM was better than the Western Digital, they said something to the effect of "they all suck, but we test them before we send them out to make sure that you get one that is good." Sort of a frank knowing response that is refreshing. I do wish I could have specified IBM vs. Western Digital, but on the otherhand... I don't know if I cared that much as long as it came working - which it did. In fairness, I should mention that I did have to spend all of 30 seconds reformatting in OSX in order for it to work right for my mac ox9 or X - but I've had to do that for all five of my firewire drives even if they came preformatted. I will definitely buy my next drive from this company."

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5/5

posted Jan-23-2009

"I had been searching for a FireWire to SATA converter box, and found only one place on the entire internet that seemed to have such a device -- cooldrives.com. They had one for $30, so I placed an order.

After this, I made a comment about my purchase over at Macintouch.com only to find a number of people warning me about doing business with this company. Fortunately, I had no issues. The product shipped the same day and there were no issues.

Pre-sales tech support questions were answered swiftly, though often not with a satisfying answer. That's really the only non-positive comment I have.

Buyer beware: They go to great lengths to basically say "if you buy it, you better understand what you are buying" which could mean a problem if something doesn't work as you thought. (In my case, I understood this, so when my adapter didn't support Port Multiplier, I accepted this limitation and won't try to send it back. They'd already told me it wasn't designed for this, but I thought for $30 I'd take a shot.)

So do some searching -- there seems to be plenty of negative feedback on them, but I didn't have a problem, and their price and speed of shipping was excellent."

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5/5

posted Oct-29-2008

"The product worked right out of the box. I ordered on a Saturday and received the product on a Monday. That is no type so I still don't know how they did it, just glad that they did. The product gave me the ability to use a SATA HD in an IDE interface. Didn't know products like that existed, just glad I found a company that delivered. Thanks again!!"

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