5/5

posted Feb-18-2009

"I bought a sata/ide hard drive-optical drive to usb adapter kit. CoolDrives Model SS-123ASD.

Excellent product.
Excellent price and fast-free shipping.
I'd buy again.

"

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5/5

posted Jan-06-2009

"These guys are great. I have ordered from them on numerous occasions and have found them to be excellent on all accounts.
I recently ordered a SATA to IDE converter that is hard to find. Cool Drives had it in stock and got it to me in 3 business days using UPS Ground. Great products and great service!"

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5/5

posted Dec-19-2008

"This drive adapter is the best I have used so far. It works on sata ide hard drives, DVD & CD ROM drives. Some of the other drive adapters I have in the past would not even reconize or acknowlede the drives. So far this drive has worked on everything I have connected it to. I highly recommend this drive adapter with out a doubt. You will be glad you bought it. "

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1/5

posted Dec-20-2004

"This is one of the worst shops around. I purchased a USB/FIREWIRE drive from them for around $85.00. After a month the enclosures PSU wouldn't spin the 120 GB WD drive I had installed in it. I called and e-mailed Cooldrives several times and finally got a response about a month later. I sent the enclosure back to them at my expense. Six weeks later I had to call four times to check the status of the repair and got one of the owners on the phone. He said and I quote "we don't want business from people like you". Because I had gotten upset because no one had called me back or responded to my e-mails. "

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5/5

posted Aug-10-2009

ResellerRatings.com TOP REVIEWER!

"The Sata Internal Extension cable 22-pin male to female I ordered worked out as promised/advertised and shipped 3 days to arrive by USPS, knocks out UPS in speed, my other order, a Sata II RAID case ordered from the same site and shipped by UPS with twice the cost took 1 and a half week? Whats up with that UPS! Anyway I liked CoolDrives and recommend them, I can vouch for it!"

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5/5

posted Nov-21-2008

"I wanted to write a review of my experience @ Cooldrives.com, due to the excellent help and support they have given us in developing a SATA RAID Backup solution.

Their site has I believe the BEST range and DETAIL of SATA and eSATA products

Their pre-sales support was in-depth, personal and helped us determine the right combination of items to order

We got our items and had difficulty setting them up, these guys took the time to help us troubleshoot and isolate the problem - WAY above and beyond what most re-sellers would do

We still had difficulty so we sent back - they took our stuff - set it up, tested it and even sent us pictures of the items working and between that and still continuing to help us - we figured out the problem (Incompatiblity issue with Dell workstations - once we put on an Asus board - perfect)

When we got our stuff back we setup per their recommendations and it worked perfect, and they even continued to help us get some components for a new station that are compatible..

I wanted to write a review as this has been an extremely positive experience and rare for online support. Way above and beyond the call of duty and we will ONLY use them in the future for SATA items - HIGHLY RECOMMEND!!!

T. MARKS"

This review was modified by bobafett100 on November 21 2008 03:16:29 PM

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5/5

posted Jul-07-2009

"Ordered a SATA to IDE adapter and it worked like a champ. Nothing more to say. "

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5/5

posted Jun-03-2009

"Excellent service and excellent prices! They saved my butt on this one (crashed hard drive). I was able to recover everything and do it within a few days of the event."

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1/5

posted Nov-01-2006

"WORST experience I've ever had with an online vendor! Stay far far away!

Upon placing an order through their website ( which is full of unprofessional misspellings, grammatical errors and duplicate items with different product codes ) I noticed that the item I purchased is available on their site under a different name for $40 less!

I promptly sought out a way to contact them, and found that their only method of communication is through e-mail. A bit put off by this, I filled out the necessary form and mentioned the duplicate item with a lower price.

After not hearing back from them for nearly 24 hours and after reading their reviews on another site ( which were worse than I had ever seen ), I decided I'd like to cancel my order.

I filled out the e-mail form a second time expressing my wish to cancel and received a response within a few hours:

"We will cancel your order. You should have reviewed our policy before you even placed the order. You will most likely be charged some sort of fee because you have now wasted the time of our technician for your order."

This is by far the least professional e-mail I have EVER received from an online vendor. I recommend you stay far far away from cooldrives.com or any other storefronts for "QCUSA, INC." ( which I've later come to find is listed as being an inactive business in the state of Florida )."

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1/5

posted Mar-20-2008

"Summary:
1.Wrong product received after many of my pre-sale questions answered essentialy "This will work."
2.According to Cooldrive Amir Rosmanic it is my fault and I cannot read.
3.Cooldrives has my US$30--price of my education, I suppose. [I should have read all y'all first!]
4. Cooldrives--Thumbs down as a vendor. "

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