Excellent service and excellent prices! They saved my butt on this one (crashed hard drive). I was able to recover everything and do it within a few days of the event.

I had to fill out all my delivery information and credit card information before I discovered the shipping, in my opinion, was far toooooo much. No way that I could see to determine delivery costs "upfront" like many online merchants.

Great product! Overall a very pleasant buying experience. Price was  
nothing special, not too high but not a steal either. Item arrived fast and  
was accurate. No complaints!

I bought a sata/ide hard drive-optical drive to usb adapter kit. CoolDrives Model SS-123ASD.  
 
Excellent product.  
Excellent price and fast-free shipping.  
I'd buy again.  
 

I bought a drive enclosure for my friend and it was ridiculously noisy. Today (months later) he hired me to fix it. It had four drive bays, I assumed one was defective so I opened it up and tested them. All four drive bays were defective! Three of the fans barely turned and the fourth was too noisy to use. I had the same luck when I purchased an enclosure in 2004 from them--the powersupply was overrated and tech support blamed my hard drives! I swapped out the PSU MYSELF (voiding the warranty) and everything worked fine. DO NOT BUY THEIR ENCLOSURES. I'm sure their cables and cards (which do not bear the "Coolgear" brand) are fine.

I had been searching for a FireWire to SATA converter box, and found only one place on the entire internet that seemed to have such a device -- cooldrives.com. They had one for $30, so I placed an order.  
 
After this, I made a comment about my purchase over at Macintouch.com only to find a number of people warning me about doing business with this company. Fortunately, I had no issues. The product shipped the same day and there were no issues.  
 
Pre-sales tech support questions were answered swiftly, though often not with a satisfying answer. That's really the only non-positive comment I have.  
 
Buyer beware: They go to great lengths to basically say "if you buy it, you better understand what you are buying" which could mean a problem if something doesn't work as you thought. (In my case, I understood this, so when my adapter didn't support Port Multiplier, I accepted this limitation and won't try to send it back. They'd already told me it wasn't designed for this, but I thought for $30 I'd take a shot.)  
 
So do some searching -- there seems to be plenty of negative feedback on them, but I didn't have a problem, and their price and speed of shipping was excellent.

I ordered the USB to HDMI Adapter USB USBDVI-HDMI 2.0 Video Card DVI and HDMI Output 1600 x1200. It arrived promptly and in excellent shape. No problems have been noted in shipping, billing or use.  
 
Please remember that USB output is not the same as HDMI input from a USB source. Not all HDMI devices use the 1080P HD format and this adapter works best at 720 HD & SVGA (now just VGA) output.  
 
This adapter works and works well for what it is intended. This is connecting a USB device to VGA, DVI & HDMI devices. I use it to connect my  
lap top to my LCD HDMI.  
 
Hint! Unless you match resolution output to match the second display in mirror mode, you will need to pan the second display screen to see the outside edges. Use the cursor to move the screen up/down or left/right.  

These guys are great. I have ordered from them on numerous occasions and have found them to be excellent on all accounts.  
I recently ordered a SATA to IDE converter that is hard to find. Cool Drives had it in stock and got it to me in 3 business days using UPS Ground. Great products and great service!

This drive adapter is the best I have used so far. It works on sata ide hard drives, DVD & CD ROM drives. Some of the other drive adapters I have in the past would not even reconize or acknowlede the drives. So far this drive has worked on everything I have connected it to. I highly recommend this drive adapter with out a doubt. You will be glad you bought it.

I wanted to write a review of my experience @ Cooldrives.com, due to the excellent help and support they have given us in developing a SATA RAID Backup solution.  
 
Their site has I believe the BEST range and DETAIL of SATA and eSATA products  
 
Their pre-sales support was in-depth, personal and helped us determine the right combination of items to order  
 
We got our items and had difficulty setting them up, these guys took the time to help us troubleshoot and isolate the problem - WAY above and beyond what most re-sellers would do  
 
We still had difficulty so we sent back - they took our stuff - set it up, tested it and even sent us pictures of the items working and between that and still continuing to help us - we figured out the problem (Incompatiblity issue with Dell workstations - once we put on an Asus board - perfect)  
 
When we got our stuff back we setup per their recommendations and it worked perfect, and they even continued to help us get some components for a new station that are compatible..  
 
I wanted to write a review as this has been an extremely positive experience and rare for online support. Way above and beyond the call of duty and we will ONLY use them in the future for SATA items - HIGHLY RECOMMEND!!!  
 
T. MARKS

This review was modified by its author, bobafett100, on 11/21/08 5:16 PM.

Rating: Excellent  
Product: 3.5 Inch 3GB/s eSATA + USB 2.0 Combo External Case with FAN  
Price: Excellent  
Shipping: Excellent  
Ease of Purchase: Excellent  
Customer Service: Excellent  
I installed a Western Digital Caviar SE16 WD5000AAKS 500GB 7200 RPM 16MB  
Cache SATA 3.0Gb/s Hard Drive.  
Works on both of our systems, Window XP Pro x64 as eSATA and on Windows  
Vista Home Premium as USB.  

Excellent pre-sales support. Received product as advertised. Product works well with my dual boot laptop.

I ordered an SATA to IDE adapter and an SATA/IDE to USB adapter. The order arrived quickly and the items were exactly as described on their web site. I will definitely order from CoolDrives again.

Drive enclosure exactly as described and worked perfectly. I was able to recover all of my files from a corrupted boot sector laptop hard drive.  
Invaluable product, excellent web description including video about the product and all cables, hardware and even a screwdriver to put it together. Very satisfied.

Great site. This is my second silver enclosure -Firewire 800 + 400 + USB 2.0 + eSATA Quad Interface 3.5; Aluminum Case for SATA Drives .. SILVER . Runs cool, quiet, has inside fan, removes safely. Good prices. Quick e-mail communication. I would wish for phone communication, but that is my only complaint about the site. Quick shipping. Quick responses. One of my favorite sites.