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Stores > Controller Chaos

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Full Rating Profile
  • Controller Chao

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11465 Schenk Drive Maryland Heights, MO
    • Contact: info@controllerchaos.com
    • Phone: 18007907592
    • Customer Support: n/a
    • Business Hours: 10AM-5PM CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

27 Customer Reviews

Rating 8/10

"I am truly sorry to whoever read the previous review on this account. The one who wrote that review was not the owner of the controller nor the one who even ordered it. The controller is broken, yes, but I am the owner, and the review you read on this site was not true on how I feel about Controller Chaos. I am always pleased when I get on the phone with Customer Service, and I have had my needs met every time I have talked to a representative. I am currently having all of my issues resolved, and I would definitely recommend this site to a person you know. The previous review on this false account should be disregarded. Thanks."

This review was modified by dthfsh on September 17 2015 10:13:59 AM

Rating 10/10

"I just recieved my controller and it is BAD ASS, love the coloring and the look of the controller. Customer service is great as weel, any problems are solved quickly and they truly care about their reputation "

This review was modified by jacobdumond on April 23 2015 05:54:36 PM

Rating 8/10

"Really good contorller paint doesnt look or feel like its been painted over !!
Feels like a case

On downside is that it rattles like as if a button is lose or something idk but it works like a contorller will buy from them again !! (:

Rating 2/10

"Don't know what is going on at controller chaos. This is my 2nd controller and still no rapid fire mode, been about a month. Seem like it's not been test property before it is ship out. Third attempt at getting it repair. Hope this help."

Rating 10/10

"Shipping address confused with my Billing address. Customer support contacted me on 5 occasions, offered advise, and eventually agreed to send a new one out to my home address. They were professional, and did care about my satisfaction. My Son is EXCITED to finally receive his Controller Chaos Remote. ThANKYOu"

This review was modified by mandyloops on January 07 2015 06:34:46 AM

Rating 10/10

"Ordered a silver ps4 chrome controller with red buttons from controller chaos they use real Sony and Microsoft products I ordered my controller on 11/24 and received it on 11/29 even through the holiday they even ship it in there own custom controller chaos box which was nice when I called there was no 30-45 minute wait times like with gamermodz (stay away from them) they answered immediately did exactly what they said no complaints whatsoever the build the craftsmanship and the quality are all excellent these guys know how to make controllers I didn't get any with mods though I wanted a clean custom ps4 controller for call of duty this controller mixed with the Sony Gold Wireless headset is great psn: kadrian_817 add me for some cod aw order from them you'll be satisfied gaurenteed "

Rating 10/10

"I am a member of the XGN pro team. I have ordered three of the controller chaos controllers. One for Xbox 630 (blackout design), Xbox One (predator design) and today received my PS4 controller (big game design) the designs are amazing. I am very happy. There was chipping and bubbling in the paint of my most recent purchase but nothing too noticeable unless you look really close. I have contacted customer support several times and always get a prompt and professional response even when I sent a controller in for repairs and had mods added there was a three to four day turn around and with big name controller companies you don't get that kind of service. I ordered my controller sunday and received it Thursday and even had additional visual mods added. They are a great company and I would recommend them to anyone wanting a standout controller that lasts more then the six months of most other companies. "

This review was modified by BobHicks on September 25 2014 02:36:54 PM

Rating 8/10

"They have some of the best Customer Service I have seen. Put in a ticket if you have an issue-they always call back. Very responsive."

This review was modified by Lisascherff3 on April 09 2013 10:42:31 AM

Rating 8/10

"Ok, hey any internet based company that is open on Sundays is awesome! Customer Service stepped up and took care of a frustrated customer! Would order from again! "

This review was modified by mstamper on January 13 2013 09:35:58 AM

Rating 10/10

"I was recently mad that I didn't get my cotroller yet, until I put a review. The next day they called me and explained why. I understood, told my friend she may be getting a controller also. Thanks controller chaos."

This review was modified by LexiLBC on January 04 2013 12:38:44 PM

Rating 10/10

"I originally posted negative feedback concerning my experience with Controller Chaos. However, the day after I posted the feedback, Kyle (Head of Customer Support) called me to address my issues and concerns. To me, this speaks volumes about the integrity of a company. Controller Chaos not only reads these reviews, but in my case, responded to an unhappy customer in a very positive demeanor. I was quite shocked to receive a call the very next day and have my issues fully resolved to my satisfaction. I have changed my mind about Controller Chaos, great customer service (hard to find these days)!!!!!!!!!"

This review was modified by nero1913 on September 11 2012 10:27:00 AM

Rating 10/10

"Looks like its gonna be good haven't gotten mine yet I got 2-3 day shipping USPS and it said I was shipped the 14 and schools on the 20 do u think I'll get it by then
Thank Cody

This review was modified by Proplayer45 on August 15 2012 03:25:49 AM

Rating 10/10

"I always was subscribed to controller chaos on Facebook looking at the cool controllers they posted one day I decided to take a look and found they had a modded golden chrome controller it looked sweet as heck and I bought it during the processor buying it on the phone representative was really nice and helpful i understand the hard work you guys put in to make the prices.understandable keep up the good work guys "

Rating 10/10

"I had some problems with my controller and Controller chaos was quick to fix the problem. Very fast and nice support. Fast shipping and fast building are also things that make this company great. Planning on buying from them in the future."

This review was modified by OpSxElmo on July 10 2012 03:55:31 AM

Rating 10/10

"Controller Chaos is ultra awesome!! I've created the best build your own controller ever! This company has great support and is the best in my option. I've bought from many modding site and they win my vote! Thanks Controller Chaos! "

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