We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Consumer Priori Consumer Priority Service Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1678 McDonald Ave
    • Contact: cs@cpscentral.com
    • Phone: 800-905-0443
    • Customer Support: 800-905-0443
    • Business Hours: 9-6 Mon-Thurs, 9-5 Friday
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.64/10 8.64/10
    Chance of future purchase: Rating 9.21/10 9.21/10
    Shipping & packaging: Rating 8.97/10 8.97/10
    Customer service: Rating 9.27/10 9.27/10
    Return/Replacement policy: Rating 9.08/10 9.08/10

343 Customer Reviews

Rating 10/10
5/5

"Best service and Im across the country... Whole process time was only 2 weeks (sent, fixed, and returned) reasonable prices as well. "


Rating 10/10
5/5

"Eric was more than accommodating, going way out of his way to get details about my laptop that I sent in for repair. Great customer service experience."


Rating 10/10
5/5

"I am extremely satisfied with the service that I was provided with. Steve answered all my questions and was extremely friendly and patient. I have never received such prompt service. Overall an amazing experience!"


Rating 10/10
5/5

"Very helpful assistance from a Miss Nicole. London who helped me in setting up my extended warranty for my new LG refrigerator. Thank You. "


Rating 10/10
5/5

"So far, I've gotten GREAT service at CPS! Eric F. researched the problem, explained several possible solutions, and provided a lot of helpful info. So I'm now getting a replacement cell phone through the purchasing company (not the CPS warranty service) because I had the cell phone for less than 30 days and my problem was a "pre-existing condition"."


Rating 10/10
5/5

"Nicole London was professional and helpful - following through on assisting me in registering my new lens. Am grateful. I hope that IF I ever do have a warranty issue, that the person who helps me will be as nice as Nicole. Thank you. "


Rating 10/10
5/5

"Izzy Yevdayeva did a great job assisting me in resetting my password. Really helpful, thank you so much for this!"


Rating 10/10
5/5

"Everything went very smoothly--thanks!"


Rating 10/10
5/5

"When I signed up for an extended warranty for my new camera, I was transferred to the Consumer Priority Service site. I tried to open the information for the warranty, but was unable to do it. Therefore, I asked for help from their Customer Service and received an immediate response from Izzy Yevdayeva. She asked me for the pertinent info needed, and said that she would complete the process for me once she had the info. I emailed the info to her and did not expect to hear back until after the Memorial Day weekend. I received an email back from Izzy on the actual holiday saying that she had received the info and had completed the warranty process. I appreciate her assistance and quick response. What great and timely customer service! This was a wonderful first contact with CPS and I look forward to working with them in the future should the need arise."


Rating 10/10
5/5

"Izzy Yevdayeva, was very helpful when I thought I had an issue uploading my receipt. She emailed me and told me that it did upload and that all was ok. She was very quick to inform me of the resolve of my issue and I think she is a very good customer service representative, Thanks Izzy, Charles Stanley "


Rating 10/10
5/5

"Izzy Yevdayeva was very diligent in answering all my question. Thank you very much for your prompt response.
"


Rating 10/10
5/5

"I wasn't asked to write the review, only that a survey would be emailed. I am happy with the positive customer service."


Rating 10/10
5/5

"Just lovely. Very helpful and professional. The tropical accent was a bonus."


Rating 10/10
5/5

"Izzy Yevdayeva promptly replied to my requests and was extremely courteous and helpful."


Rating 10/10
5/5

"Izzy Yevdayeva is truly awesome. She dealt with my request within a quick time frame and also resolved my issues. "


Ratings Calculation Change


Share Consumer Priority Service's store rating

Consumer Priority Service is a Merchant Member! Learn more

Consumer Priority Service is a merchant member
Consumer Priority Service participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.