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RatingsRating
Store InformationStore Info
Full Rating Profile
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    • Address: 1678 McDonald Ave
    • Contact: cs@cpscentral.com
    • Phone: 800-905-0443
    • Customer Support: 800-905-0443
    • Business Hours: 9-6 Mon-Thurs, 9-5 Friday
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.72/10 8.72/10
    Shipping & packaging: Rating 8.82/10 8.82/10
    Customer service: Rating 9.81/10 9.81/10
    Return/Replacement policy: Rating 8.95/10 8.95/10

211 Customer Reviews

Rating 10/10
5/5
modified review posted

"I want to thank Izzy Yevdayeva for going beyond the dall of duty when I wrote the Factory Store. I could not find my invoice and she got it and put it into my records."


Rating 10/10
5/5
modified review posted

"Had a problem entering my purchase info online. Emire Feda responded promptly to my email request for assistance and helped me get my purchase registered and the original invoice uploaded to the CPS web site. His assistance was greatly appreciated."


Rating 10/10
5/5
modified review posted

"I would like to commend your customer service representative Emire Feda for her prompt response to resolve my warranty issue. Within one hour she had located the missing objects and arranged for their shipment to me.
I hope she will be recognized for her outstanding service.

Sincerely,
Warren Davis
"


Rating 10/10
5/5
modified review posted

"Izzy was very helpful and responded right away. Thank you Izzy."


Rating 10/10
5/5
modified review posted

"I was having an issue that my registered item was not showing up in the website. I called to the support and talked to Izzy Yevdayeva. My issue got resolved immediately. I really appreciate the service I got. "


Rating 10/10
5/5
modified review posted

"Pleasant experience. Some corners were cut to expedite. Glass seal was not installed. 45 degree angle nipples for flex gas line was not reinstalled from previous appliance of same ilk causing me to modify drawer to accommodate closure."


Rating 10/10
5/5
modified review posted

"Izzy Yevdayeva was very helpful and responded to my questions immediately"


Rating 10/10
5/5
modified review posted

"Izzy has been exceptional! Glad that she was my rep!"


Rating 10/10
5/5
modified review posted

"Excellent service from Izzy Yevdayeva at CPS. She has been brilliant throughout a complex registration that i did not understand. She kept me up to date with everything and eventually secured my warranty for the next 3 years when i was going to give up trying to sort it out."


Rating 10/10
5/5
modified review posted

"great costumer service! had a pleasant rep."


Rating 10/10
5/5
modified review posted

"Nicole was very pleasant, had everything fixed in a matter of minutes."


Rating 10/10
5/5
modified review posted

"I received wonderfully friendly, prompt, and satisfying customer support from Izzy in trying to update my Consumer Priority account information. A great first impression on a newly purchased service! "


Rating 10/10
5/5
modified review posted

"I would like to give Ms. Christine Ganim a bravo zulu for going beyond her call of duty to help me locate the original receipt. Thank you for a job well done!"


Rating 10/10
5/5
modified review posted

"Although my repair took a while the costumer service was very good. There was always someone to talk to and I could contact them by name. Izzy personally contacted the people doing the repair so that I knew the status. They responded to all my email. Awesome costumer service!"


Rating 10/10
5/5
modified review posted

"Izzy was very curteous and helpful. I might have been frustrated and the rejection of my inital supporting document, but this had nothing to do with her. She helped thur the process very timely"


Consumer Priority Service is a Merchant Member! Learn more

Consumer Priority Service is a merchant member
Consumer Priority Service participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,866 merchant members.