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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Consumer Priori Consumer Priority Service Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1678 McDonald Ave
    • Contact: cs@cpscentral.com
    • Phone: 800-905-0443
    • Customer Support: 800-905-0443
    • Business Hours: 9-6 Mon-Thurs, 9-5 Friday
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.59/10 8.59/10
    Chance of future purchase: Rating 8.93/10 8.93/10
    Shipping & packaging: Rating 8.83/10 8.83/10
    Customer service: Rating 8.90/10 8.90/10
    Return/Replacement policy: Rating 8.94/10 8.94/10

325 Customer Reviews

Rating 10/10
5/5
modified review posted

"I was in touch with Consumer Priority Service to update warranty information since the original machine was replaced by Summit under the manufacturer's warranty. Izzy Yevdayeva promptly emailed me after receiving my request. She indicated that the information submitted would be sent to administrators for review. Less than 48 hours later Izzy again notified me that the information had been updated. "


Rating 10/10
5/5
modified review posted

"Tri-State sold me my new Nikon Coolpix Camera and offered a warranty through Consumer Priority Service. I bought the 3 yr. warranty then I asked them if I could change to a 5 yr. warranty. Nicole London was a jewel in helping me make this change. She is a credit to your company and encompasses great customer service. You are lucky to have her."


Rating 10/10
5/5
modified review posted

"Everyone I have dealt with at CPS has been nothing but kind, courteous and very helpful, especially claims experience specialist Julie Marachli. She may have only been doing her job but we feel she went beyond. After a year with dealing with poor customer service at Maytag, CPS tried to resolve the problems we were having with our refrigerator. The unit was finally deemed un-repairable. From that point on, it was just a matter of time before I heard from Julie that they were going to replace our refrigerator with a brand new one at no cost to us. I intend to get another extended warranty from CPS A.S.A.P. "


Rating 10/10
5/5
modified review posted

"Very Pleasant to register the appliances with Nicole. Very professional and helpful in completing the task quickly."


Rating 10/10
5/5
modified review posted

"Customer Rep Nicole London was very helpful."


Rating 10/10
5/5
modified review posted

"Very Helpful!
Extremely satisfied.
"


Rating 10/10
5/5
modified review posted

"The Customer Priority Service support staff is very helpful and responsive. I had a problem uploading my receipt for warranty. Emire F. replied to my message, letting me know what the needed. Within no time Izzy Y. Had the registration completed for me, notified me, and sent me a confirmation. These people treated me like I was important and took great care of me,the customer."


Rating 10/10
5/5
modified review posted

"Couldn't fine my serial number for the product purchased so I could register for warranty (product was used and label was no longer on it). Customer Service Representative, Izzy Yevdayeva, was extremely helpful in registering for me by using a copy of the invoice from the company. "


Rating 8/10
4/5
modified review posted

"Haven't had to use it but pretty easy to register!"


Rating 10/10
5/5
modified review posted

"Quick to register, great price for warranty."


Rating 10/10
5/5
modified review posted

"Excellent reason with price warranty, I like it. It gives me to take easy registration (no difficult with service)."


Rating 6/10
3/5
modified review posted

"Well, so far far the surf into their web side is easy and fast. I haven't breakage, shipping cost, etc
I haven't interact with their customer service..
"


Rating 10/10
5/5
modified review posted

"Great Place to purchase electronics. Delivered on time in good condition"


Rating 10/10
5/5
modified review posted

"I really like they have a coupon and online chat customer service! Also, it's better to have 2 year option rather than only a year!"


Rating 10/10
5/5
modified review posted

"I purchased a warranty for my ps4 system, very fast and easy to use their website to register. I haven't had to make a claim yet, But it looks like a fast and painless process. I would very much recommend this warranty service option to everyone. A++"


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Consumer Priority Service is a Merchant Member! Learn more

Consumer Priority Service is a merchant member
Consumer Priority Service participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.