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"This company is totally non responsive after the sale. They are offshore (Morocco) and do not publish a customer service phone number. The online order and credit card processing happens immediately. The order is supposed to arrive from 3-6 business days via USPS. Alternate express shipping via UPS is "available". I have not received the order as of 2/7, nor have I received any email replies to my inquiries. I don't know if the product was back ordered or if it was shipped and lost or if the company is just a scam ripoff joint. I am debating on canceling the credit card transaction. Others have reported similar experiences but some have reported receiving their orders."
"Worst people to do business with. I ordered items April 23rd. Supposedly it was shipped the 23rd also. It's May 2nd. They say it's "already been shipped," however I have not received a tracking number, I didn't receive an email from them until I told them I would cancel the payment. They are unresponsive and make false promises with their 3-8 day shipping promise. I will definitely avoid them in the future and their partners modchip.com"
"ive been waiting for my order since april 14,its now may 8. 25 days since my email conformation, i recieved something in the mail, but it was only one item, not only that its not even what ive ordered. ive sent them numerous emails about an update on my items and they only got back to me once. if your thinking about buying from consoleshop.com or Modchip.com. do yourself a favor and shop else where"
"I ordered a xfps from them on may 30th. It is now June 16th. I have written them 3 emails asking for a status on my order. I still have not heard from them. At this point I think I've been ripped off. Beware!!! Dont shop here."
"It is true that shipping takes longer than the stated 3-6 business days. Mine arrived after 11 business days.
I was shipped a defective product and I cannot get anyone at consoleshop.com to reply to my email asking for a return address. Even if I can get a return address, the exchange policy states that if they determine the product is not defective, I would be charged shipping for the exact same product to be returned to me even though I've personally determined the product does not work.
I wish I had consulted these reviews before my purchase. I will never do business this "company" again."
"Bought a couple of things on August 28th, 1 month later still nothing. I get an email saying the lost track of the item and blame it on the shipping copmany. They said they'll look into it and get back to me in a couple of days. Two weeks later still nothing. I'm still trying to get a charge back for this. Don't waste your time with this company. Poor customer service, slow to ship and false run arounds."
"I received confirmation of my order but never did receive confirmation of email. So far I have sent 2 emails and almost a month later have still not received anything. I only kick myself in the button for not reading resellerratings for this company earlier. I will now more than likely have to fill out a fraud report and have bank reverse charges."
"Rip off scam, it has been 30 days since my order and money taken. No response with email, filed a report on ripoff report.com. Company cannot be contacted, no phone, that tells you something. Do Not order from this company."
They take people's money and hold it for as long as they can possibly get away with. Usually until the purchaser threatens legal action, then they refund the money.
They apparently make use of the money for interest earnings and other business dealings.
They are operating outside of the U.S. Apparently in Austria or Monaco (or both), so they're difficult to prosecute, though it appears that Mastercard may be working on it.
In an attempt to maintain a legitimate business appearance, they do deliver on certain easier-to-find items, though don't count on it being exactly what you ordered and don't count on getting it any time soon.
If you ordered a rare item, you can pretty much rest assured that it will never arrive.
They pretty much never answer E-mails and if they do, the message will usually consist of lies regarding the status of your order, sent with the intention of buying themselves more time.
Their primary hope seems to be that you will just give up and move on, and it looks like many people actually do exactly that.
If you already ordered from them, don't give up! Get you money back then urge your credit card company to prosecute these scammers.
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![Share](javascript:share_rating({"review_body":"Worst people to do business with. I ordered items April 23rd. Supposedly it was shipped the 23rd also. It\u0027s May 2nd. They say it\u0027s \u0022already been shipped,\u0022 however I have not received a tracking number, I didn\u0027t receive an email from them until I told them I would cancel the payment. They are unresponsive and make false promises with their 3-8 day shipping promise. I will definitely avoid them in the future and their partners modchip.com","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/377536#comment377536","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"YourFriend360","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ive been waiting for my order since april 14,its now may 8. 25 days since my email conformation, i recieved something in the mail, but it was only one item, not only that its not even what ive ordered. ive sent them numerous emails about an update on my items and they only got back to me once. if your thinking about buying from consoleshop.com or Modchip.com. do yourself a favor and shop else where","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/378908#comment378908","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"thhizon","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a xfps from them on may 30th. It is now June 16th. I have written them 3 emails asking for a status on my order. I still have not heard from them. At this point I think I\u0027ve been ripped off. Beware!!! Dont shop here.","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/387200#comment387200","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"yeap","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It is true that shipping takes longer than the stated 3-6 business days. Mine arrived after 11 business days. <br><br>I was shipped a defective product and I cannot get anyone at consoleshop.com to reply to my email asking for a return address. Even if I can get a return address, the exchange policy states that if they determine the product is not defective, I would be charged shipping for the exact same product to be returned to me even though I\u0027ve personally determined the product does not work. <br><br>I wish I had consulted these reviews before my purchase. I will never do business this \u0022company\u0022 again.","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/400560#comment400560","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"creativemeat","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered on 6 September. I have sent 4 letters from web form. No replay, no money, no goods!","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/409653#comment409653","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"estysoft","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought a couple of things on August 28th, 1 month later still nothing. I get an email saying the lost track of the item and blame it on the shipping copmany. They said they\u0027ll look into it and get back to me in a couple of days. Two weeks later still nothing. I\u0027m still trying to get a charge back for this. Don\u0027t waste your time with this company. Poor customer service, slow to ship and false run arounds.","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/413147#comment413147","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"mrschokesondicks","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received confirmation of my order but never did receive confirmation of email. So far I have sent 2 emails and almost a month later have still not received anything. I only kick myself in the button for not reading resellerratings for this company earlier. I will now more than likely have to fill out a fraud report and have bank reverse charges.","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/414567#comment414567","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"madhatter3465","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Rip off scam, it has been 30 days since my order and money taken. No response with email, filed a report on ripoff report.com. Company cannot be contacted, no phone, that tells you something. Do Not order from this company.","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/416150#comment416150","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"jwusnret","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"!!!!!!! BEWARE !!!!!!!<br><br>COMPLETE SCAM !!!!<br><br>They take people\u0027s money and hold it for as long as they can possibly get away with.<br>Usually until the purchaser threatens legal action, then they refund the money.<br><br>They apparently make use of the money for interest earnings and other business dealings.<br><br>They are operating outside of the U.S.<br>Apparently in Austria or Monaco (or both), so they\u0027re difficult to prosecute, though it appears that Mastercard may be working on it.<br><br><br>In an attempt to maintain a legitimate business appearance, they do deliver on certain easier-to-find items, though don\u0027t count on it being exactly what you ordered and don\u0027t count on getting it any time soon.<br><br>If you ordered a rare item, you can pretty much rest assured that it will never arrive.<br><br>They pretty much never answer E-mails and if they do, the message will usually consist of lies regarding the status of your order, sent with the intention of buying themselves more time.<br><br><br>Their primary hope seems to be that you will just give up and move on, and it looks like many people actually do exactly that.<br><br>If you already ordered from them, don\u0027t give up!<br>Get you money back then urge your credit card company to prosecute these scammers.<br><br><br>.","link":"http:\/\/www.resellerratings.com\/store\/Consoleshop_ModChip\/comment\/425693#comment425693","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Consoleshop_ModChip.jpg","store_name":"Consoleshop.com \/ ModChip.com","username":"eatnomeat","rating":"1"}, "single");){kind=link}
"This company is totally non responsive after the sale. They are offshore (Morocco) and do not publish a customer service phone number. The online order and credit card processing happens immediately. The order is supposed to arrive from 3-6 business days via USPS. Alternate express shipping via UPS is "available". I have not received the order as of 2/7, nor have I received any email replies to my inquiries. I don't know if the product was back ordered or if it was shipped and lost or if the company is just a scam ripoff joint. I am debating on canceling the credit card transaction. Others have reported similar experiences but some have reported receiving their orders."