1/5

posted Mar-09-2012

"I normally never review stuff but this an exception. I ordered a R4i SDHC Dual Core Backup Unit but received a R4 RTS Lite instead. This wasn't really an issue considering the R4 RTS Lite is newer. Unfortunately less than two weeks it stopped functioning. I submitted an incident to their support help desk but received no reply. I created this incident 5 days ago. The incident number is EVD-480251. I also tried emailing esupport@consolesource.com but received no reply. I tried calling ConsoleSource.com (888-779-1377) several times but no one answered. Other times I also received a busy signal. I debated whether or not to order another cart but ended up purchasing a Supercard DSTWO SCDS2 in the end. Unfortunately I noticed they submitted two orders for the same card. The status for the other order says not finished but I worry that they will charge me twice for something I only bought once. I am very disappointed with Consolesource.com. This site was recommended in the past but I will have to find another reliable site. This has ultimately prompted me to report this shady company to the BBB.

*Update* They finally replied back to me back in December and I ended up shipping the product back to them before Christmas. I made sure to add insurance and follow the rest of the instructions exactly as stated. Around the second week of January the online system stated that the product successfully passed through to Canada. It is now March and I still have not received my replacement. I even emailed them back in February but still no response. I will never ever order from this place again."

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5/5

posted Jan-19-2012

"I ordered an r4i Sdhc 3ds flashcard from Console Games on 01/02/2012. They said that it would take 3-15 business days for me to get the package. I didn't look at all of the negative reviews until I had already ordered from their site. After reading the reviews of from people living in the US, I started to get a bad feeling, and eventually paranoid that my money was getting stolen. Turns out I got my package on time (not including holidays). It came the 3rd week on 1/19/10 I have not tested the product yet... I will update when I do... For now, Console Source gets 5 stars from me..."

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1/5

posted Jan-10-2012

"VERY SLOW. Order placed 12/27, not advised anywhere they were closed that week for holiday. Order ships 10 calendar days later. Emails and calls to them get no response. Finally reached someone on phone today and when presented them with this information their response is "that's right". No care for you, or their service to you. I still do not have the product, and their estimate is the end of next week, or 4 WEEKS!!!!!!DO NOT RECOMMEND!!!!!"

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2/5

posted Jan-10-2012

"Order has never arrived I contacted Cosole Source and got a reply to log a complaint with Canada Post. The order did not have a shipping number so I raised a ticket asking for this so I could log my complaint. So far not the shipping number has not been provided. I'm a UK customer and I imagine even if I got number from Canada post they would just say yep it got to UK--From there it would be interesting to see how I could further track this order. In my opinion as a UK customer if you can get it in the UK then do so. I'm just going to have to write off my cash and put it down to experience..I have dealt with China on ebay many times and never had this problem. Once bitten one bad experience and this puts me at unease dealing with anyone internationally. Not great for anyones business."

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1/5

posted Jan-06-2012

"Ordered an AceKard 2i about a month ago and still have not received it. I choose the free shipping method. I have tried contacting them and they told me that it was shipped and I should receive it the week before Christmas. Now they are just ignoring my tickets and I cannot call as their phones are always busy.


Will update if I received the product I paid for.


Finally received the product today.

The product does not work as promised, I figured it out on my own. I would not recommend buying from this company they do not flash their carts before they send them out so you will need an old DS if you plan on using them on a 3DS."

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1/5

posted Jan-01-2012

"Do NOT order from this company. I ordered a part back on 10/1/11. I have yet to receive the part and it is now 1/1/12. I have reached out to them several times by phone and got no answer or busy signal. I have also emailed them but have yet to receive a response. I repeat DO NOT BUY FROM CONSOLE SOURCE."

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3/5

posted Dec-24-2011

"Placed order on 10th of Dec, product arrived on the 24th. Slow shipping, but order arrived as described with no problems.

If I shop here again I definitely won't pick the free shipping. When they say 1-3 weeks they mean 1-3 weeks.

If you order from ConsoleSource.com I strongly advise you to pay for a faster shipping method."

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1/5

posted Dec-14-2011

"I ordered some dr air cartridges and waited several weeks. they spammed me and still no response to my request for explanation. "

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5/5

posted Dec-05-2011

"Ordered an acekard2 from them with free shipping [3-15 days shipping] and received it 11 days after it was shipped. Product works very well, and will purchase from these wonderful chaps again. Though next time, I will consider getting paid shipping. ;)"

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4/5

posted Dec-01-2011

"I finally received some valid support. Thanks"

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