We purchased a complete set of toner cartridges and image drums for our Oki 5100. After replacing the drums, we saw the ink ghosting from one page to the next rendering our printouts useless. After talking with customer service, the rep acknowledged that the magenta drum must be defective but that the drums only had a 30 day return policy. Since my order was 2 months old instead of 1 there was nothing she could do to help me. Shockingly poor service, and we will never order from again. $93 each plus shipping, and you would think they would work at least once within 60 days of shipping, but apparently thats too much to ask for these days. I guess you live and learn.

I ordered ink cartridges for my Epson Stylus Photo Printer on April 1 and they arrived on April 2, with their standard shipping. No hassles on the website, no bait and switch ads. Concord Supplies is the kind of company that all web merchants should model. A+++

I ordered a toner cartridge for a Brother printer. It was a fraction of the cost of other toner cartridges at stores and other online retailers. They shipped same day, and I received it 2 days later (normal, ground shipping). The cartridge had obviously been refilled, but I don't care!! It was cheap and did the trick. I will DEFINITELY be using them again. VERY HAPPY!

I ordered the authentic Xerox Phaser 8560DN Inks. The order was placed July 22 and I received them July 23. I got exactly what i ordered and it was THE fastest shipping ever!! I love it. This was the first time I used them but i will be using them more often now. Good job.

Great prices and service. I purchased Xerox Phaser 8550 ink and Xerox Phaser 8560 ink from ConcordSupplies.com. They shipped my items immediately as I received them 2 days later. Totally amazing. I'm constantly recommending them to my friends and family.

I've purchased from Concord Supplies many times. They are extremely reliable and have saved me on numerous occasions. They have a really large selection of printer ink and toner with great prices. I'm constantly recommending them to my business colleaques, friends, and family. Keep up the great work Concord.

I ordered a new compatible Drum DR-250 for my MFC-6800 printer from them. Instead what I got a is a badly used Drum with scratch marks all over. Looking at the condition of the drum, it looked as if they didn't even bother to clean it up to say it is refurbished. Compared to what they shipped me, my 2 yr old drum looked like new.  
It had a "Compatible" sticker right above the Brother logo. When I called to report this and request a return authorization, the guy was so rude. Beware and avoid ordering anything from this Company.