Computer Hardware & Software
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"I ordered a Lenovo Y500 with GT 650m dual SLI. I had upgraded the RAM to 16 gb, and replaced the 1 TB 5400 rpm HHD with a 240 GB SSD. I did 2 day air shipping and also paid $5 for rushing the job. I ordered on a Monday, it shipped out on Tuesday, received my laptop on a Thursday. It arrived to me via UPS without a problem. They ship it to you with the laptop in it's original box - my laptop being suspended by 2 solid styrofoam pieces to secure it in the box, then that box is placed in a larger box which is packed with styrofoam popcorn pieces - about 2-3 inches of the styrofoam around the whole box. It works well enough for protection for shipping - my laptop came to me in pristine condition as if I picked it up myself out of a store. Now to the actual laptop. I absolutely love it! I'm so glad I did it with Computerupgradeking because as part of their policy they will inspect it to make sure it's in perfect condition, and in perfect condition it is. The laptop runs flawlessly and does everything that I want it to do. I'm mainly going to use this laptop for school work and some gaming on the side (League of Legends, Minecraft, Maplestory, etc).Out of all the upgrades I did, I tried to calculate how much it would cost for me to buy the individual parts myself (the 8 GB ram extra, and SSD) and for how much CUGK charges for the parts, I found it cheaper to do it through them then doing it by myself. Not to mention that they do the labor of putting it all together for me instead of me possibly breaking my laptop myself. I'm completely happy with my purchase from CUGK, how it was handled (though there wasn't much interaction bw me and them verbally), and how it was shipped to me in a timely manner and safely.. 10/10 would order from them again :) 10/10 for quality of laptop and work they did.10/10 for prices on their laptops and how much it costs to customize them - you really can't find any other prices to match theirs for the price of the laptop with customizations. "
""This seller made an error listing a laptop on Amazon and will NOT honor their listing price. Instead, they intercepted my shipment and took the laptop back without my consent. It has been more than a week since I ordered and I have no laptop and no refund money in my account. They have a horrible pricing policy and even worse customer service. Stand by your error, Computer Upgrade "Kings"!""
"I wanted to leave some very positive feedback for this company. I am writing this from the custom laptop I bought from them. Their customer service is excellent and they do what it takes to get the customer satisfied! I purchased a laptop from them last month and it arrived damaged due to rough handling by UPS. They provided me a return label right away and shipped out a replacement as soon as they were able to inspect and put a new custom laptop together. I also want to add they upgraded my shipping at no additional cost to help insure the package would arrive on the one day of the week UPS delivers that I have off. They did this for both the original shipment as well as the replacement. It would have been more covenient if I could have had it shipped to my workplace instead, but I understand that there is a lot of fraud going on when dealing with high dollar items such as laptops and they are only protecting themselves.Turn around time seems to be about a couple business days from when they receive the order plus shipping time. Very reasonable. I did a lot of searching online and no one does custom laptops as fast or as affordably as this company does.Bottomline, a very classy company! I would do business with them again!"
"In all my years on the computer, I've never had this much fun. This company truly is the king of upgraded computers. I got a 3 pound ASUS U24E and it is so fast it can boot in less than 10 seconds, shut down in less than 7 seconds and it can render video and extract massive rar files twice as fast as my desktop that has AMD quad. I don't know how these guys sell a 3 pound laptop that is so fast. Maybe its the i7 quad core processor and the SSD drive but its amazing how much power can come from such a small laptop. As far as their service goes, its fantastic. We are talking shipping same day, the laptop delivered in 2, and when I wrote message to them about how to turbo boost they replied straight away in less than an hour with actual helpful educated advice. I certainly recommend this place to anyone looking for an extraordinary computer because they sure have some like that."
"Good product.Reasonable pricing. "
"There is no better place to purchase computers. Period.To make a long story short, I tried dealing with Lenovo directly first, and then after several failed attempts, and nearly a month of various manufacturing delays (excuses) on their side to build and ship a customized-to-order laptop, I gave up and went to Computer Upgrade Kings. Not only were they able to build a customized laptop, but they were able to build it in one day and send it out for next day delivery. In fact, they were able to build it and ship it at a lower cost than Lenovo did.What even further added to the experience was that they spoke english clearly and had a can-do attitude. All Lenovo could do was offer their appologies.I highly recommend Computer Upgrade Kings for all laptop purchases."
"I just got my G74SX-XT1 from these guys, which included a CPU and RAM upgrade, and shipping all the way to Singapore. The hardware is fantastic, I'm really pleased with it. Just done my routine wipe, format, partition and MemTest and everything seems to be in perfect order.Absolutely stellar service from the guys handling the email, very prompt and polite and always keeping me up to date. 5-star service. Even after shipping and duty the total order was still several hundred dollars cheaper than local deals, and that even includes IT fairs.It may be a while before I need to get a new laptop, but when I do I'll be checking these guys out first. Thanks again!"
"I bought 3 (Three !) Sony Vaio notebooks in last 3 years from COMPUTER UPGRADE KING. Despite the fact all the products are very good, one of these notebooks (the last) come with bad clusters. The tech support from COMPUTER UPGRADE KING answer quickly and solve my problem. 110% of satisfaction. "
"Excellent laptop!!! Customer service rep helped me find the perfect laptop for my needs. Arrived super fast in brand new condition. Would recommend this seller to anyone looking for an awesome upgraded laptop!!"
"Great laptop, great communication, highly recommended for souped up laptops. "
"I purchased an ASUS G74SX-XT1 laptop. The shipping was extremely fast and the laptop worked perfectly. It is the most amazing laptop I have ever seen. It is so fast."
"Excellent Service Everything was alright. Great customization on laptops with betteer quality on components."
"In 2009 I needed a serious replacement laptop that could keep up with current technology but also support 32 bit equipment that was not upgradeable and too expensive to replace. BluRay with a burner was a must as stand alone machines were quite pricey at that time. BluRay being 64 bit only presented the problem of "Now what?" Enter, ta da!! Computer Upgrade King!! Robert and his team had developed a version of XP Pro in 32 bit that also supported full function Blu Ray. That OS satisfied my needs for more than a year. When it came time to step up to a 64 bit OS the original Vista factory loaded system was out of date, replaced with W7. Again Computer Upgrade King stepped up and made available an inexpensive solution to enable W7 to be installed on my Sony VGN-FW390. Buy from them again? In a heartbeat!! "
"Great transaction. Had a little trouble with the solid state drive which was quickly resolved. Would highly recommend."
"Great sellers, customized my computer just as I wanted it for a great price and very good shipping. Highly recommended, I would buy from Computer Upgrade King again.eBay user ID: heyamagaPayPal Transaction: 7TR33164AF593410V "
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