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Stores > Geeks.com / Computer Geeks.com
  • Geeks.com / Com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      92056
    •  
    • BUSINESS HOURS
      Mon - Thurs 8:00am - 5:00pm PST
      GENERAL PHONE
      (760) 726-7700
      FAX
      760-726-7723
    • SUPPORT EMAIL
      james@geeks.com
      SUPPORT PHONE
      (760) 726-7700

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Geeks.com / Computer Geeks.com by clicking a star below.
Rating 10/10
5/5
2017-07-16

Geekbuying

"Always very good prices on smartphones and great customer service"



Rating 2/10
1/5
2017-06-01

BEWARE

"Initially was enamored by their products and prices. Got sucked in to downloading app on my phone. Its been a nightmare ever since. Promised a free item for joining never received, other purchased items not as ordered, different color, defective or simply put, the description is overly exaggerated. Their customer responses appear automated and never address your questions. 30 day return policy, their merchandise is shipped from China. Delays caused by custom clearance, etc which makes the time you have to return items very short, not to mention their annoying request for uploading photographs of your purchased item each and every time you have a customer query. I have asked a half a dozen times for shipping return labels, to no avail. Plenty more to complain about but my finger arthritis acting up. Huge disappointment. Have taken it directly to my Credit Card company, which has become another headache. Very frustrated consumer here!"


Rating 2/10
1/5
2017-04-07

Defective product

"After waiting weeks for my android OTT box it finally came and would not turn on. When I asked for a replacement they find be to send a photo of the item in. I did that but they wanted a photo again.. Blue it feels like they are stalling so they don't have to pay me back. It was a gift so I'm not very happy. I dont know if I will ever receive a refund. Terrible customer service "


Rating 6/10
3/5
2017-01-25

Adorable Reps - No Follow-Up

"The title says it all. The reps were adorable, knowledgable and informative. We had three minor issues that needed resolution. They fixed the three issues but failed to respond to text or email when we had a follow-up question. The Geek reps at the counter at my local Best Buy have been helpful on other occasions......guess I'll take my follow- up issue to them."


Rating 2/10
1/5
2013-09-19

"This company is a group of laughing liars and thieves. Check all addresses of companies at 169 E. Flagler St. Suite 1012 Miami Fl. They have many names and phone #'s. They steal! Go into your bank account once they get your Card # and STEAL."


Rating 2/10
1/5
2013-07-29

"Up until now I've been very satisfied with Geeks.com. However, I wanted to return one item out of four purchased this month, only to find that that item alone was "not warranteed by Geeks.com" and therefore I could not send it back. They should tell you UP FRONT that all sales are final when you buy the products, not when you want to return one. I suggest buyers be careful before buying from them -- because even if something is defective, they won't take it back!"


Rating 2/10
1/5
2013-06-26

"Geeks.com: my advice would be DO NOT buy from them unless you are in the US. They claim they deliver to Australia. Paid with my credit card, then received an email that they are "currently reconsidering their payment policy" they haven't put on their website yet. And that they will only accept a wire transfer ($20 fee + extra days of waiting). When I asked them to stick to the terms on their website, they turned deaf and rude (did not bother to respond back). Unprofessional, unclear in their terms, wasted two days of my life. By the way the funds they authorized on my credit card (yes, they did not accept my card yet took funds from it) may remain blocked for another 30 days."


Rating 10/10
5/5
2013-06-12

"I ordered a 3GHz core 2 duo Lenovo refurbished from Geeks.com and it arrived less than a week later.

The Lenovo was clean, as advertised and works extremely well with the Linux operating system I installed on it.
Wayne Chirnsde Saint Petersburg, FL.
"


Rating 2/10
1/5
2013-05-29

"I have purchased from Geeks.com a.k.a. Computer Geeks a BRAND NEW laptop Dell Inspiron 17R 5720 but instead I have received a USED one.

The proving facts are the following:
1. The previous owner of the laptop received has left a manually burned dvd titled "National Treasure Book of Secrets - Nicolas Cage" inside the dvd drive.
2. The previous owner of the laptop received has already registered the laptop with DELL one month before I have received laptop.
3. The brand new condition of the product purchased was clearly stated on its sales order and in the following link: http://www.geeks.com/details.asp?invtid=SIL-5720-I7220-PON

Be aware of the fact that Geeks.com a.k.a. Computer Geeks is committing fraud to customers.
"


Rating 10/10
5/5
2013-05-22

"I always have a great experience here. On the few occasions that I have encountered a problem, customer service has always been top notch. I will continue to shop here for my electronic needs."


Rating 10/10
5/5
2013-05-02

"Always a pleasure to deal with Geeks.com. They are more than willing to respond positively to any issues and the products are well eorth ther price."


Rating 10/10
5/5
2013-04-26

"Very good customer service and RMA service"


Rating 10/10
5/5
2013-04-25

"Great place to find older computer hardware to revamp aging computers. The deals offset free shipping that other companies offer. Had only one defective product, they were fast and fair."


Rating 10/10
5/5
2013-04-23

"Ive been a loyal customer of Computer Geeks and have been for many years now. With fast shipping and awesome customer service no need to shop anywhere else. They stand behind there products with unbeatable prices. I give 5 stars"


Rating 10/10
5/5
2013-04-14

"Very very good customer service "


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