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"Geeks customer service is excellent. I have been buying many different items for more than 5 years. I am very happy with their products and services. Thank you Geeks. "
"Customer service at Geeks.com is simply amazing. I only received a partial order and the online description was not acurate. Upon callings Geeks.com, the quickly got me a refund for the item didn't arrive, as it was a second item of the same as I had already received, as well as got me the RMA to return the item. Bravo to Geeks.com customer service, if it had not been for them, I would never order from them again."
"In this day and age with so much competition buying on the internet I want to say that my telephone call to GEEKS.com was a pleasure. The female I talked with was more than pleasant, but still very business like. I dont like to return things but Ms Ulh made the whole thing a pleasure. I shall continue to buy from GEEKS and for sure I shall tell my friends about this nice experience...Marsh in Connecticut"
"Geeks consistently has the best selection and prices on hardware, and their customer service is STELLAR. other companies should take a ppage out of their book."
"I ordered a Refurb HP DC7800 Ultra Small Form Factor desktop with a 250GB harddrive. What I received was an HP dc7800 Small form factor desktop with an 80GB harddrive. The customer service agent, Vangie, discovered that they were out of the Ultra small desktop. I sugested that she send me a 250GB harddrive and I will install it in place of the 80GB drive that came with it. Although I would have prefered the Ultra small machine, since it has a much smaller footprint on the desk, I agreed to accept the small machine and the additional harddrive. Vangie was very helpful and made the experience as painless as possible. She is very good at helping her customers to resolve issues. I think that she deserves a raise in pay and she would be a good role model for her fellow agents to emulate. "
This review was modified by lioneladams on May 18 2012 06:16:14 AM
" GEEKS.COM.... The best store for computer parts, good items, good prices. They still stock older parts if your working on a older system.....they usually have what you need older items or newer items. Have only had a couple items that didn't work properly....GEEKS.COM took care of me right away... no hassel at all. Been happy with GEEKS.COM for many years. "
"I like the service from Geeks, the devices were broken, they were refund without any questions asked. I have been Geeks customer for several years, bought some refurb. desktop PCs no issues, either. "
"I have been a customer since 2009 and I have been a very happy customer ever since! Shortly after receiving the email stating my order has been shipped, I have always received my package(s) 3-5 days after, sometimes withing 3 days! Geeks.com has been my favorite and only choice to buy computer related needs. THANK YOU GEEKS.COM!! I'll be a customer as long as I live! Btw, I have to fill out one invoice order and order date... There are too many so I will fill out the most recent:)"
"I have ordered from them in the past and always had no problems with the products or customer service. This time around, I ordered a hard drive from them. The drive sounds like it is grinding on something, and it is incredibly loud. I have never heard a hard drive that is so loud just for normal operations. It is also getting rather hot almost to the point where it would burn your finger if you touch it, which immediately caused concern for me. I called them up to get a replacement / refund and it was a completely hassle free experience. These guys are wonderful on the customer service end. They are sending me out a return box and RMA number. Since they are so great at customer service and offer good parts, I am definitely going to order from them again."
"I ordered a Acer 23" monitor at a great price. I came in and was missing the power supply. I called customer service and they were very prompt to fix the problem. The monitor came in a timely manner. Thank you."
"Geeks customer service is excellent. I have been buying many different items for more than 5 years. I am very happy with their products and services. Thank you Geeks. "