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"I ordered from them on Wednesday, May 8th 2002, a MSI G4TI4600. I purchased the worst shipping possible. They, Computer Brain, shipped it out the day I ordered it! That was exceptionally fast. It arrived Monday Morning in perfect condition. It was wrapped, and included everything in perfect condition. I would order from them any time!"
"(written June 28) I wrote the following review a couple of months ago. Things have changed. Pricewatch clamped down on these scams. The worst offenders are gone! Others, like Computer Brain, have gotten their act together. Since they are close and FedEx, I've used them three or four times recently with excellent results.
OLD REVIEW: This store operates the "shipping scame" common to most of the low end cpu stores. They waited 18 days from the time of my order to send an email saying they were "concerned" that I had selected "uninsured" shipping.
Reputable stores that offer USPS shippng just fill the order, ship it, and you get it! This (and most of the first CPU 10 stores on pricewatch) are running a lowball scam. Avoid them like the plague!"
This review was modified by zornot on June 28 2003 01:26:50 PM
"I placed an order with these folks on Monday, April 21 @1:39PM EST for 3 Asus A7N8X Deluxe motherboards. I chose this company because they were the cheapest vendor on pricewatch that didn't appear to be obviously trying to rip me off by: selling non-retail motherboards, charging me excessive shipping, requiring I buy a CPU etc.
I did not check reseller ratings, and placed the order. When I did check this site, I immediately got very scared, as I have never seen a rating so low. In my case, buying 3 of a product that was listed as being "very cheap" is usually asking for trouble.
However, at 8:15PM EST I received a tracking number for my purchase, and today (Wednesday, the 23rd) I received the product. I received exactly what I asked for, at exactly the price agreed on.
As a reference point, I purchased CPUs and Memory from New Egg (who would not sell me 3 of these motherboards for some reason) on Monday @ 12:19PM, and received a tracking number at 11:15PM EST.
I feel this vendor deserves "very satisfied" for their timliness and accuracy.
"I was very pleased by the fast, friendly service. I received my order via Fed Ex 2nd Day Air in less than 24 hours (in spite of the fact that the order had to ship from Illinois to Alaska). Impressive.
I needed to do an exchange and after getting an RMA I was in possession of my replacement item in just a few days.
I would recommend this company based on the price and service. Keep up the good work!
"Computer Brain blew me away when I saw there prices! They were so low. When i called the people that work there were so nice. I bought a video card for a price so low you would not have to search around for any other video card. Everyone who loves low prices shop here!!!!!"
I TAKE BACK EVERY BAD THOUGHT THAT I HAD ABOUT THIS COMPANY. IT TURNS OUT THAT MY FRIEND HIT THE JACKPOT BECAUSE COMPUTER BRAIN SENT A PRO VERSION MOTHERBOARD USING DDR RAM AS OPPOSED TO WHAT THIER SITE ADVERTIZED:
IT ALMOST CAUSED ME TO BE COMMITED FROM ATTEMPTING TO INSTALL AND ORDER INAPROPRIATE RAM BUT HEY, SWEET. A COUPLE DAYS AFTER RMAing HDD, RECEIVED SEALED OEM EXCHANGE. QUIRKY M'BOARD WAS TEST FOR NERVES WITH RESPECTS IDE AND DRIVER INSTALLS BUT WILL NOT BLAME CB. I'LL JUST DOWNLOAD PROPER DRIVERS AND MANUAL. *************************************************
A FRIEND CALLED ME UNEXPECTEDLY FROM A USED CPU SHOP WANTING MY OPINION WHETHER I CONSIDERED HER $300 PURCHASE OF A USED DURON 850 PCU A GOOD BUY? I INFORMED HER THAT SHE MIGHT CONSIDER PURCHASING A NEW AND CHEAPER MODEL ONLINE. THE LOCAL SELECTION THROUGH PRICEWATCH WASN'T GOOD SO I CHOSE XP1900/BIOSTAR M7VKQ 128 MB SYSTEM FROM COMPUTER BRAIN. WHEN INFORMED BY COMPUTER BRAIN THAT $25 WOULD BE ACCESSED TO A PHONE IN ORDER, I FRONTED ONLINE PURCHASE. A MISHAPS ON MY PART DELAYED ORDER FOR A WEEK; COMPANY'S EMAIL TO INFORM ME OF CREDIT PROBLEM DID NOT SIGNIFY IT WAS FROM (CB) AND WAS DELETED AS SPAM. CPU DID ARRIVE IN TIME BUT WHEN I MANAGED TIME TO SET UP CPU, FOUND HDD D.O.A.. THAT HAPPENS OCCASIONALLY BUT I WAS INFORMED BY CB, THAT THOUGH THEY WILL ALLOW RMA OF HDD, IF IT IS FOUND TO BE WORKING, I, WHO'S INSURING THIS SETUP, WOULD BE CHARGED A RESTOCKING FEE FOR A WORKING DRIVE. ***************08/06/03 EDITED COMMENTS*********** CONTACTED COMPANY AND CLEARED UP ISSUE WITH WHAT I THOUGHT TO BE MISSING RAM WHICH IS SHARED WITH BOARD VIDEO AND CAN BE ALTERED IN BIOS. RAN WESTERN DIGITAL DIAG. DATA LIFEGUARD WAS UNABLE TO RETRIEVE DRIVE PARAMETERS.
THUS FAR, CONTACT WITH COMPANY SEEMS POLITE AND SOLUTION HOPEFUL. RECEIVED CALL BACK REQUEST THAT I CHANGE COMMENTS.
ard"
This review was modified by MULE on August 19 2003 04:31:52 PM
"I just received a new laptop from these guys yesterday (which I love, btw). I had initially called them because they had a low price (albeit not the lowest) on the Asus M6BNe barebones. I decided to pay a little more because it only took them 5 minutes to respond to an email I sent, whereas the other company I was looking at ended up taking a couple of days to get back to me. When I called to order the item, Sameera was helpful and she asked me what prices I had for the other components. I told her and she offered to match everything (more or less) and told me they could assemble/burn in the machine there for free. That sounded like a good deal, so I went for it.
I had some payment issues, like I told them they could charge $500 now and the rest on Tuesday.. then I called later and said I wouldn't have the money till Wednesday.. just some stuff like that. They didn't give me any attitude and they didn't screw it up.
When I initially called, they told me they had everything in stock. I don't know if it was the extra day or so that I delayed payment, but apparently when it came time to ship the computer, something was out of stock and it didn't go out that day. To their credit, they got their stock problems resolved and overnighted the machine to me, putting it here the same day as originally quoted.
People who have bad experiences with Computer Brain and similar small computer companies probably approach it like they would go into Staples or CompUSA, with guns blazing and demands flying. It would probably be a lot easier for dealers to ignore irritating people if they could laugh all the way to the bank.. but the margins in computers are crap, apparently crappy enough that they don't feel like dealing with your obnoxious attitude. I found everyone I came into contact with at this company gave me the same respect I gave them, their prices are some of the best around, and the company showed integrity by sticking to its word about shipping. I'm happy with them."
"Great service, site is easy to use, and product arrived earlier than expected! Great business and I'm very pleased and hope to do more business with them soon!"
This review was modified by Daewooguitar on October 28 2004 08:34:57 PM
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![Share](javascript:share_rating({"review_body":"(written June 28) I wrote the following review a couple of months ago. Things have changed. Pricewatch clamped down on these scams. The worst offenders are gone! Others, like Computer Brain, have gotten their act together. Since they are close and FedEx, I\u0027ve used them three or four times recently with excellent results.<br><br>OLD REVIEW: This store operates the \u0022shipping scame\u0022 common to most of the low end cpu stores. They waited 18 days from the time of my order to send an email saying they were \u0022concerned\u0022 that I had selected \u0022uninsured\u0022 shipping.<br><br>Reputable stores that offer USPS shippng just fill the order, ship it, and you get it! This (and most of the first CPU 10 stores on pricewatch) are running a lowball scam. Avoid them like the plague!","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/73478#comment73478","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"zornot","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order with these folks on Monday, April 21 @1:39PM EST for 3 Asus A7N8X Deluxe motherboards. I chose this company because they were the cheapest vendor on pricewatch that didn\u0027t appear to be obviously trying to rip me off by: selling non-retail motherboards, charging me excessive shipping, requiring I buy a CPU etc. <br><br>I did not check reseller ratings, and placed the order. When I did check this site, I immediately got very scared, as I have never seen a rating so low. In my case, buying 3 of a product that was listed as being \u0022very cheap\u0022 is usually asking for trouble.<br><br>However, at 8:15PM EST I received a tracking number for my purchase, and today (Wednesday, the 23rd) I received the product. I received exactly what I asked for, at exactly the price agreed on.<br><br>As a reference point, I purchased CPUs and Memory from New Egg (who would not sell me 3 of these motherboards for some reason) on Monday @ 12:19PM, and received a tracking number at 11:15PM EST.<br><br>I feel this vendor deserves \u0022very satisfied\u0022 for their timliness and accuracy.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/76812#comment76812","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"wereweasel","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was very pleased by the fast, friendly service. I received my order via Fed Ex 2nd Day Air in less than 24 hours (in spite of the fact that the order had to ship from Illinois to Alaska). Impressive.<br><br>I needed to do an exchange and after getting an RMA I was in possession of my replacement item in just a few days.<br><br>I would recommend this company based on the price and service. Keep up the good work!<br><br>Bob Shem","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/90217#comment90217","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"bobshem","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Computer Brain blew me away when I saw there prices! They were so low. When i called the people that work there were so nice. I bought a video card for a price so low you would not have to search around for any other video card. Everyone who loves low prices shop here!!!!!","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/91465#comment91465","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"gamelover","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"08\/19\/03<br><br>I TAKE BACK EVERY BAD THOUGHT THAT I HAD ABOUT THIS COMPANY. IT TURNS OUT THAT MY FRIEND HIT THE JACKPOT BECAUSE COMPUTER BRAIN SENT A PRO VERSION MOTHERBOARD USING DDR RAM AS OPPOSED TO WHAT THIER SITE ADVERTIZED:<br><br>\u0022CBI AMD_Athlon_XP<br>Complete System -Biostar M7VKQ w\/XP-1900\/128MB RAM\/20GB HDD <br> **** Configured and Tested by CBi ****<br>* Biostar M7VKQ Motherboard.<br>* AMD Athlon XP-1900+ 1.6Ghz Processor.<br>* 128MB PC133 SDRAM Memory.\u0022<br><br>IT ALMOST CAUSED ME TO BE COMMITED FROM ATTEMPTING TO INSTALL AND ORDER INAPROPRIATE RAM BUT HEY, SWEET. A COUPLE DAYS AFTER RMAing HDD, RECEIVED SEALED OEM EXCHANGE. QUIRKY M\u0027BOARD WAS TEST FOR NERVES WITH RESPECTS IDE AND DRIVER INSTALLS BUT WILL NOT BLAME CB. I\u0027LL JUST DOWNLOAD PROPER DRIVERS AND MANUAL.<br>*************************************************<br><br>A FRIEND CALLED ME UNEXPECTEDLY FROM A USED CPU SHOP WANTING MY OPINION WHETHER I CONSIDERED HER $300 PURCHASE OF A USED DURON 850 PCU A GOOD BUY? I INFORMED HER THAT SHE MIGHT CONSIDER PURCHASING A NEW AND CHEAPER MODEL ONLINE. THE LOCAL SELECTION THROUGH PRICEWATCH WASN\u0027T GOOD SO I CHOSE XP1900\/BIOSTAR M7VKQ 128 MB SYSTEM FROM COMPUTER BRAIN. WHEN INFORMED BY COMPUTER BRAIN THAT $25 WOULD BE ACCESSED TO A PHONE IN ORDER, I FRONTED ONLINE PURCHASE. A MISHAPS ON MY PART DELAYED ORDER FOR A WEEK; COMPANY\u0027S EMAIL TO INFORM ME OF CREDIT PROBLEM DID NOT SIGNIFY IT WAS FROM (CB) AND WAS DELETED AS SPAM. <br>CPU DID ARRIVE IN TIME BUT WHEN I MANAGED TIME TO SET UP CPU, FOUND HDD D.O.A.. THAT HAPPENS OCCASIONALLY BUT I WAS INFORMED BY CB, THAT THOUGH THEY WILL ALLOW RMA OF HDD, IF IT IS FOUND TO BE WORKING, I, WHO\u0027S INSURING THIS SETUP, WOULD BE CHARGED A RESTOCKING FEE FOR A WORKING DRIVE. <br>***************08\/06\/03 EDITED COMMENTS***********<br>CONTACTED COMPANY AND CLEARED UP ISSUE WITH WHAT I THOUGHT TO BE MISSING RAM WHICH IS SHARED WITH BOARD VIDEO AND CAN BE ALTERED IN BIOS. RAN WESTERN DIGITAL DIAG. DATA LIFEGUARD WAS UNABLE TO RETRIEVE DRIVE PARAMETERS.<br><br>THUS FAR, CONTACT WITH COMPANY SEEMS POLITE AND SOLUTION HOPEFUL. RECEIVED CALL BACK REQUEST THAT I CHANGE COMMENTS. <br><br>ard","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/91498#comment91498","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"MULE","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very happy with this company. I bought a complete windows XP black system from them in July. System works like a champ. GO COMPUTER BRAIN!!!","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/94174#comment94174","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"jimthompson","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I just received a new laptop from these guys yesterday (which I love, btw). I had initially called them because they had a low price (albeit not the lowest) on the Asus M6BNe barebones. I decided to pay a little more because it only took them 5 minutes to respond to an email I sent, whereas the other company I was looking at ended up taking a couple of days to get back to me. When I called to order the item, Sameera was helpful and she asked me what prices I had for the other components. I told her and she offered to match everything (more or less) and told me they could assemble\/burn in the machine there for free. That sounded like a good deal, so I went for it. <br><br>I had some payment issues, like I told them they could charge $500 now and the rest on Tuesday.. then I called later and said I wouldn\u0027t have the money till Wednesday.. just some stuff like that. They didn\u0027t give me any attitude and they didn\u0027t screw it up. <br><br>When I initially called, they told me they had everything in stock. I don\u0027t know if it was the extra day or so that I delayed payment, but apparently when it came time to ship the computer, something was out of stock and it didn\u0027t go out that day. To their credit, they got their stock problems resolved and overnighted the machine to me, putting it here the same day as originally quoted.<br><br>People who have bad experiences with Computer Brain and similar small computer companies probably approach it like they would go into Staples or CompUSA, with guns blazing and demands flying. It would probably be a lot easier for dealers to ignore irritating people if they could laugh all the way to the bank.. but the margins in computers are crap, apparently crappy enough that they don\u0027t feel like dealing with your obnoxious attitude. I found everyone I came into contact with at this company gave me the same respect I gave them, their prices are some of the best around, and the company showed integrity by sticking to its word about shipping. I\u0027m happy with them.","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/156541#comment156541","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"futurefunk","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great service, site is easy to use, and product arrived earlier than expected! Great business and I\u0027m very pleased and hope to do more business with them soon!","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/166027#comment166027","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"Daewooguitar","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great price for my BFG nVidia 6800GT, easy to navigate, fast shipping","link":"http:\/\/www.resellerratings.com\/store\/Computer_Brain\/comment\/166093#comment166093","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Computer_Brain.jpg","store_name":"Computer Brain","username":"Capslock118","rating":"5"}, "single");){kind=link}
"I ordered from them on Wednesday, May 8th 2002, a MSI G4TI4600. I purchased the worst shipping possible. They, Computer Brain, shipped it out the day I ordered it! That was exceptionally fast. It arrived Monday Morning in perfect condition. It was wrapped, and included everything in perfect condition. I would order from them any time!"