We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 222 ALPHA PARK DRIVE
    • Contact: CS@COMPUTERLX.COM
    • Phone: 866-810-3808
    • Customer Support: 866-810-3808
    • Business Hours: MON-FRI 10AM-9PM EST, SAT CLOSED, SUN - CLOSED
    • Fax: 440-683-4507

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.06/10 8.06/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 9.08/10 9.08/10
    Customer service: Rating 9.33/10 9.33/10
    Return/Replacement policy: Rating 8.79/10 8.79/10

1,906 Customer Reviews

Rating 8/10
4/5
modified review posted

"Order process was easy. Support emailed me to inform me I'd forgotten to order a case fan and had some billing issues. Called them up and got that straightened out easy. I received the computer and it works."


Rating 10/10
5/5
modified review posted

"Outstanding experience. I PLACED my order via internet and received a confirmation response that evening that prompted me to call customer service. I contacted customer service an spoke with Elena. She confirmed the specs of my order and provided me advice for configuring my computer for my application. I told he what my budget was and she assisted me with configuring a computer within my budget. Service was excellent! No pushy up sale. I received the computer four days later. It was well packaged with no damage. The computer arrived as ordered. WOW... a wonderful experience. I would definitely recommend to othersand shop with COMPUTER LX, in the future."


Rating 10/10
5/5
modified review posted

"I have had nothing but a positive experience with ComputerLX. I knew what I wanted in my new PC, and Gene at ComputerLX helped me get the right configuration. My computer arrived exactly when it was estimated and I couldn't be happier. I would definitely recommend calling ComputerLX if you are in the market for a custom PC. I'm giving 5 starts in every category."


Rating 10/10
5/5
modified review posted

"Customer is very Happy with this purchase for their company needs."


Rating 10/10
5/5
modified review posted

"I had to replace my 10yr. old computer and I found the ComputerLX site. They helped me pick out the hardware I needed to run the programs I wanted. It arrived quickly and setup was easy. I had a few questions that they answered readily. So far I am very happy with my purchase. "


No Avatar
Rating 10/10
5/5
modified review posted

"Everything arrived quickly and in fine working order. Price was good. Was contacted shortly after placing the order advising a minor modification. Much appreciated. Very happy with new computer.

I would both shop there again as well as recommend ComputerLX to others.
"


Rating 6/10
3/5
modified review posted

"Computer was great, however I ordered a CPU and 3 monitors. The cords sent with the monitors were VGA and the CPU had DVI video cards. I called and asked them to send the correct connectors and was told it was not their problem and I needed to purchase them. After complaining that they sold me a system I could not hook up, I was sent the cord free of charge. They made it right, but only after I had to demand it. Would have been nice if they offered to provide good customer service from the very beginning. On top of all of that, they FORCE you to fill out a review in order to activate your warranty. IS THAT LEGAL?!?!?"

modified review Rep reply posted Aug-21-2014

allpczone, AllPCZone / ComputerLX.co rep has responded

“Thank you for your order and your review. Just to clarify jojointx ordered a PC and 3 Samsung monitors from us. Everything that we carry is brand new factory sealed, contents of each product can be seen on the description page. Most monitor manufacturers only include VGA cables with their monitors even if a monitor comes with DVI and HDMI ports - Samsung in this case only included a VGA cord with each monitor. This is completely normal throughout the industry. Since jojointx ordered a PC from us as well we went ahead and OVERNIGHTED to her 3 DVI cables absolutely free of charge, therefore I am a little bit perplexed on a 3/5 review here. Regarding the warranty registration we strongly recommend to our customers to leave us a review on this site but it is not required.

Thank You
Michael Sol
Allpczone CS Coordinator”


Rating 10/10
5/5
modified review posted

"Very pleased with product and service."


Rating 10/10
5/5
modified review posted

"I ordered my PC on 8/5 but changed my mind on the power supply and motherboard with Gene helped me with. The change was put through and computer arrived on the 9th much faster then expected. Turned it on and its working flawlessly! Couldn't be happier, and so far no issues whats-so-ever. Five stars and five stars to Gene. Awesome!"


Rating 10/10
5/5
modified review posted

"Everything arrived perfect.
Very happy with my new gaming pc.
"


Rating 10/10
5/5
modified review posted

"Fast delivery once computer was shipped, kept in contact to make sure everything was going as planned all in all a great experience"


Rating 8/10
4/5
modified review posted

"great computer was easy to order. i recommend this to all my friends. "


Rating 10/10
5/5
modified review posted

"just hooked up my new computer. I delayed writing a review due to some other items that I ordered from some other vendors. This computer is awesome, put together very well and elena in customer service is great. She called before the order was completed and helped with some conflicts and we put together a great machine. I definitely will be back."


Rating 10/10
5/5
modified review posted

"very helpful, prompt delivery"


Rating 10/10
5/5
modified review posted

"I worked with Elena and she was extremely helpful and very thorough and detail oriented. She explained everything in depth and helped me make adjustments for my son's computer to optimize what he wanted but to keep it within a good price range. Thank You Elena, for a very rewarding experience"


AllPCZone / ComputerLX.com is a Merchant Member! Learn more

AllPCZone / ComputerLX.com is a merchant member
AllPCZone / ComputerLX.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,849 merchant members.