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"Totally Incompetent. I had placed a previous order with Complete Filtration Services that was great, (fast shipping, correct order,ect. This time I wasn't so lucky. I placed my order on July 4th and received the e-mail that the order would be processed with a link to a Yahoo tracking page with no information other than the order number. After a month of nothing I sent an e-mail concerning the order and received a prompt return e-mail stating the office was closed but they would looking into the status of the order next business day. That was the last correspondence I have had with the company. I have sent several e-mail inquiring to the status and called several times to a recording referring me to e-mail them. Two months after my order was placed and still no merchandise or reply from Complete Filtration. Will never use again IF/WHEN I ever get this resolved "
"very good website: ===== http://www.ccdeal.net// ===== The website wholesale for many kinds of fashion shoes, like the nike, jordan, prada, also including the jeans, shirts, bags, hat and the decorations. WE ACCEPT CREDIT CARD /WESTERN UNION PAYMENT YOU MUST NOT MISS IT!!! "
"WOW! I'm befuddled by the bad reviews. Ordered a sheet of carbon filter and it was shipped free and was at my house in 3 days."
"Terrible customer service or i should say no customer service.They shipped the wrong part, they won't answer the phone 10+ phone calls 2 voice mails, 3 emails and still no reply.I finally called my cc company and disputed the charges.DO NOT DEAL WITH THIS COMPANY!!"
"Customer services sucks. returned item and never received correct order. won't even respond to me via e-mail, phone etc. They are the epitomy of incompetence"
"Ordered an item. No e-mail confirmation of shipment. Item did not arrive for two weeks. Multiple e-mails unanswered and no one answers the telephone. Finally, they said they would reship.I ordered three filters, they sent one.Another phone call and e-mail unanswered.AVOID THEM"
"Very responsive support staff; they answer e-mail within 2 work hours.Order processing was terrible: took over 2 weeks to ship out my order, and only after I e-mailed to complain. They did not honor a request to cancel the order due to this excessive delay.Merchandise arrived well packaged, in the expected (brand-new) condition."
"The way to judge a good etailer is not how things are when everything goes right, but what they do when everything goes wrong. In my case everything went wrong, and Complete Filtration Services failed.First problem--no order confirmation. If you order, be sure to print out what you see on screen, because that's the last you will see of your order. No way to look up what you ordered or even how much you agreed to pay. My bet is that they must manually generate an order confirmation, not a real online site that does it automatically.Second problem--after waiting 13 days, sent an email asking about the order status. Was told they would be sent out "this week". After waiting 13 more days, they finally arrived (well past the 14 day lead time). My bet is that they forgot to order them until my email asking about their status.Third problem--what I received was not what I ordered. Well without an order confirmation it was hard to tell what I did order, but to their credit they admitted it was their mistake. I bet they must manually copy your order and submit it to the manufacturer, not an automatic order system at all. Was told they would pick up the incorrect filters and correct the problem "as soon as possible". That was the last I heard from them for 5 weeks. Sent 5 emails, called numerous times (they don't answer the phones) without a response. Finally I emailed every email address I could find for them and got a response.Was promised the incorrect filters would be picked up the next day. Two days later they were still sitting in my living room. Was told the correct filters would not ship until the incorrect ones were picked up. Kind of a problem here--I can't get the new ones shipped until the old ones are picked up, yet they do not send for them as they promised.Asked to cancel my order, but of course they won't give a refund until the incorrect order is shipped back to them, but wait, they will never get them unless they actually get UPS over here to pick them up.Unfortunately I found out they deserved the F rating from the better business bureau. I should have checked that before ordering. "
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