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compusa.com

Computer Hardware & Software

Rating 8.56/10 94 reviews
(1,369 lifetime reviews)

8.56/100 (6-month rating)
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CompUSA / Systemax is a merchant member
CompUSA / Systemax participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (1,369)

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Rating 8/10 4/5
modified review posted May-23-2012

"Is a good webcam and cheaper!
"

Rating 10/10 5/5
modified review posted May-21-2012

"Fantastic service!!!!!!!!!!!!"

modified review This review was modified by BBIGBBEN12 on May 21 2012 10:08:24 AM
Rating 8/10 4/5
modified review posted May-20-2012

"Not to bad. Got product undamaged. Shipping carrier slow or expensive."

Rating 8/10 4/5
modified review posted May-18-2012

"Delivered quickly and in good working order"

Rating 10/10 5/5
modified review posted May-15-2012

"very satisfied with the product and the shipping"

Rating 10/10 5/5
modified review posted May-14-2012

"I have been ordering from CompUSA for many years now and I have never had a problem that wasn't resolved to my satisfaction. "

Rating 10/10 5/5
modified review posted May-12-2012

"Excellent selection, prices and customer service!"

Rating 10/10 5/5
modified review posted May-01-2012

"very imformitive, came promptly, and they gently dropped it off with a knock at the door."

Rating 10/10 5/5
modified review posted Apr-25-2012

"Systemax was very informative, helpful and quick to process and ship my order! Great customer service as well."

modified review This review was modified by Spoosu on April 25 2012 12:03:13 PM
Rating 2/10 1/5
modified review posted Apr-23-2012

"They offered a 20% discount on any purchase over $200. I made a purchase and the discount did not appear. When I called about it. They switched me to a third party that said because of the high volume of the offer they would give a certificate for 20% plus another 20% if I would sign up for this special offer of savings at only $17.00/month. As far as I am concerned this type of tactic amounts to fraud. I canceled my order and unscribed to Compusa's news letters. These things are designed to not be used because they make it to hard to use with two many restrictions or only on things that the vendors can't sell."

modified review posted Apr-25-2012

CompUSA CS, CompUSA / Systemax rep has responded

“We sincerely do apologize for the inconvenience in the matter, so that we may better assist you please provide us with your order details at customersatisfaction@help.compusa.com with the coupon 20% discount promotion in reference. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.”

 
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