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Store Rating and Reviews CompUSA / Systemax

Homepage: http://www.compusa.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.23 / 10
Six-Month Reviews: 159
Lifetime Reviews: 739

   


Lifetime Rating: 6.00 / 10
All Stores Avg.: 8.07
7.30 Pricing of Products and Services
8.52 Likelihood of Future Purchases
8.59 Shipping and Packaging
7.81 Customer Service
6.70 Return or Replacement
Show Reviews Read all 739 reviews below.

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 CompUSA / Systemax Customer Reviews
Page 1 of 45sort reviews by:
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Reviews 1 - 15 of 668
1 | 2 | 3 | 4 | 5 | .... | 45   Next Page
Very Satisfied
Reviewer: buyer2526
Click Here to See the Profile for buyer2526

6/27/09 2:44 PM
Speedy delivery, excellent price

Neither Satisfied Nor Dissatisfied
Reviewer: rohitnj2008
Click Here to See the Profile for rohitnj2008

6/27/09 11:18 AM
I received the item on time.Very good service

This review was modified by its author, rohitnj2008, on 6/27/09 11:21 AM.

Very Satisfied
Reviewer: uru0722
Click Here to See the Profile for uru0722

6/26/09 6:26 PM
I am very satified with my purchase

Very Satisfied
Reviewer: Garybill
Click Here to See the Profile for Garybill

6/26/09 2:09 PM
This is actually the order number, sorry could not find an invoice. I have ordered many things from here both for mysely and friends, all have arrived in the shortest time sometimes the next day, depending on when I placed the order, all have arrived in perfect condition. Most have even exceded my expectations. I do plan to continue ordering from them for my own needs and those of very close friends. Thank-You CompUSA, for good deals and very prompt service, I hope to write another good review for you in the future.

Very Satisfied
Reviewer: vvn603
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6/25/09 1:27 PM
I am very happy with my purchase. A good product for an excellent price!

Very Satisfied
Reviewer: jaymare
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6/25/09 8:58 AM
CompUSA is a very good company to buy from. I had a problem with my online order (I ordered the wrong item), and when I contacted them, they were able to correct this problem with ease. Delivery was very quick - just received my order yesterday but have not opened it yet so can't review my purchase completely at this time.

Very Satisfied
Reviewer: jolinek
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6/22/09 6:41 AM
Product was great! Was exactly as described, packaged well and arrived faster than expected.

Very Satisfied
Reviewer: galdredge2
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6/21/09 8:49 PM
I ordered a Targus Notebook Case.It is a great product;and also at a great price.I recieved it  
sooner than expected.My wife loves it and we were  
able to take it on a trip to the mountains!Thanks  
for your promp service and follow-up. CompUSA Rocks!

Somewhat Satisfied
Reviewer: dtomlins72
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6/18/09 12:11 PM
I haven't actually used the product yet, however after reading the other reviews, I'm sure I bought the best product for my money. I am disappointed in the billing process. When applying the coupon the debits for the entire amounts were held against my checking account for several days causing me to make arrangements to cover the full amounts until they decided to apply the coupons.

Very Satisfied
Reviewer: tom6721
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6/17/09 9:50 PM
was waited on by one of the on duty managers and he was very helpful. We knew what was wanted prior to going to the store and we were able to pick up the new Neetbook computer and be out of the store in approximaely 20 minutes. I shop at compusa.com all the time and love the website and the friendly people nthe sotres when I have occasion to visit a store rather than purchase on line.

Very Satisfied
Reviewer: Gow
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6/17/09 7:47 AM
Good products, low shipping charge, immediate shipping.... Overall very good. WIthing 2 months I baught more than 4 different items from their site. I will strongly recommand to friends.

Somewhat Satisfied
Reviewer: dwebbe3
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6/14/09 11:47 AM
I've ordered from CompUSA a few times before and am still happy with their service from placing the order to receiving my shipment.

Dissatisfied
Reviewer: sieco187
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6/13/09 3:07 PM
No problems with product but major problem with order. I purchased these with the government coupons to get a digital converter box. Compusa had still charged me $43.23 twice and then $3.23 twice as-well. The only thing customer service could tell me is it will clear up in a few days and it did. These is still not acceptable at all though. Had I not had enough money in my account I would have been charged over draft fees and had no money in the mean time! This is something that needs serious correction on compusa.com part

Reseller Reply    
Posted by
6/22/09 11:08 AM
We apologize for the inconvenience,  
 
Our system obtained an authorization hold on your account for the amount of the purchase when the order was placed, and once the coupon was applied your card was only charged for the remaining amount, thus causing the hold to drop, therefore this automatically has adjusted and balanced your account and refund. We hope this did not impact your opinion on CompUSA and we hope to have you as a future customer. Please let us know if there is anything else we may help you with do not hestitate to contact me directly at Abraheim.Al-Mudhi@compusa.com  
 
Thank you  
Abraheim A.  
Customer Service Dept.  

CompUSA / Systemax
CompUSA CS

Very Satisfied
Reviewer: rnmurphy
Click Here to See the Profile for rnmurphy

6/13/09 12:24 PM
I am very pleased my purchase of a Sceptre 32" 1080p  
TV. The price was good, the shipping was reasonable and quick, picked up on Monday and delivered on Wednesday. It looks great.

Somewhat Satisfied
Reviewer: rfountn
Click Here to See the Profile for rfountn

6/11/09 3:26 PM
All items were delivered before time. The items were exactly as advertised. All items were packaged well and arrived safely.

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