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compsource.com

Computer Hardware & Software

Rating 8.98/10 81 reviews
(384 lifetime reviews)

8.98/100 (6-month rating)
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CompSource / c-source.com / csource.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

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All Customer Reviews (384)

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Rating 2/10 1/5
modified review posted May-19-2012

"I purchased a Lexar Triton 64GB USB 3.0 Jump/Flash Drive from CompSource for $140. It arrived in original packaging that did not look new. There was dust on the inside of the otherwise sealed clear plastic box and two brush marks on the item. The product itself was defective - very difficult to slide closed, and then would not open. It appeared I had been sold a defective, likely returned, item. I called CompSource who said was it was shipped from their distributor, they were not liable for defective merchandise, that I could mail it back for an exchange contingent on their evaluation of the condition of the product. They would not pay return shipping. If I wanted to return it, they would charge a restocking fee based on the item's condition. They told me they were in no way responsible. They kept my money. Lexar is replacing the item under warranty, which will take weeks. CompSource made $140 selling a used defective item."

Rating 10/10 5/5
modified review posted May-18-2012

"I received my ordered item promptly and without damage of any kind. Based on my experience I would recommend CompSource to anyone."

Rating 10/10 5/5
modified review posted May-18-2012

"Great. Very fast delivery. The only thing off was the model number of the item. I bought a computer, and the advertized model number was wrong, though the specs for the machine were correct."

Rating 8/10 4/5
modified review posted May-11-2012

"My experience with CompSource was pleasant. The purchase was simple, the selection interface was a little cluttered to navigate but no worse than competitor's sites, and the item arrived in good time. Overall, this was a positive experience."

Rating 10/10 5/5
modified review posted May-08-2012

"I don't know if it's because of where my business is located in relation to CompSource's warehouse, but when I order my binders online (last time I ordered 50 binders) I asked for regular shipping and received my binders the very next day. The quickest shipping and best service I have ever received. Will recommend them to anyone over the big name stores for office supplies."

modified review posted May-08-2012
compsource's Avatar
compsource, CompSource / c-source.com / csource.com rep has responded

“Oh you would make my Dad a very proud man ;) He started an office supply company up in 79 with a great motto; "Service is Everything" So I have been bred to make sure the customer receives product in a very timely fashion. We actually took his motto and changed it to; "Service is STILL Everything" but in today's world we also add great pricing in the mix too.

Thanks again for the time and kind words.”

Rating 4/10 2/5
modified review posted May-07-2012

"Ordered a camera which the CompSource web site said it had 15 in stock. 2 days after I paid for the camera I got an email saying that they had no cameras in stock and the eta was 3 weeks. I then noticed that the camera which was not on sale at the time of order suddenly went up 30$. Everything about it seemed weird. However CompSource did refund my money promptly after I sent a nasty email. I dont think I will be doing business with CompSource ever again."

modified review posted May-07-2012
compsource's Avatar
compsource, CompSource / c-source.com / csource.com rep has responded

“Were sorry this happened, we simply sold out of this product so quickly our systems didn't have time to update while you placed your order. We did not inform you immediately as we attempted to purchase additional units and to see if one of the initial 15 purchased may cancel. That did not happen and stock has been sparse so we did give you a full credit and would have done so without a unpleasant email! We are a very reputable company and make sure we treat our customers as fairly as possible and attempt to make things right.”

Rating 10/10 5/5
modified review posted May-04-2012

"Very pleased with my experience with your company. The sales person was very helpful with my questions. Thanks so much."

Rating 10/10 5/5
modified review posted May-02-2012

"Site was easy to use, great search, easy check out. Met the ETA for delivery. Will use again."

Rating 10/10 5/5
modified review posted May-02-2012

"Good price, in-stock, and fast shipping."

Rating 10/10 5/5
modified review posted May-02-2012

"My order arrived promptly and in good condition."

 
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