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Store InformationStore Info
Full Rating Profile
  • Coleman Furnitu

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.89/10 8.89/10
    Chance of future purchase: Rating 7.53/10 7.53/10
    Shipping & packaging: Rating 7.74/10 7.74/10
    Customer service: Rating 7.74/10 7.74/10
    Return/Replacement policy: Rating 2.97/10 2.97/10

521 Customer Reviews

Rating 10/10
5/5

"Found this parker house entertainment wall cheaper than any of the other online sellers. It included the free delivery which I liked and when they came the guys not only delivered they put it all together for me! A 750 pound wall! Great deal and great delivery option."


Rating 10/10
5/5

"My husband and I purchased a desk and chair and they're both magnificent pieces!!! For ordering products on line, and not knowing what you'll ultimately get, we were pleasantly surprised. I'd strongly recommend this company to anyone!!"


No Avatar

NEW HAVEN CT
Rating 10/10
5/5

"AWESOME AND QUICK SERVICE

AWESOME SERVICE MY LIBERTY LINGERIE CHEST CAME SUPER QUICK COLEMAN FURNITURE EXPLAINED THE PROCESS HOW IT WORKS AS FURNITURE DELIVERY IS DIFFERENT THEN BUYING DIAPERS ONLINE THE DELIVERY TEAM WAS AWESOME AND PROFESSIONAL

AS A E-COMMERCE SELLER MYSELF I HAVE A LOT TO LEARN FROM COLEMAN FURNITURE!
GLAD TO HAVE THIS CHEST FOR MY GUEST ROOM
"


Rating 4/10
2/5

"I bought the Martinique TV Console for $789. My credit card was debited on 7/8/15, but delivery was not made until 8/8/15, and that's only after I had to make multiple calls to both the furniture company and the delivery company. The right hand does NOT know what the left hand is doing here and Coleman Furniture does not care once they get your money. If an item is not delivered in perfect condition, do NOT accept delivery because it will never get fixed. Several weeks have gone by, but I have not gotten the items that I listed on the delivery form fixed that needed attention, and they won't return my calls. DO NOT BUY from these people!!! Once they get your money, you'll never hear from them again."


Rating 8/10
4/5

"The living room set is bigger than I thought. I should have run through the dimensions better. However it isn't really an issue as once we swapped our sofa and loveseat positions it fit without an issue. "


Rating 2/10
1/5

"I ordered a sofa from them online on 7/21 - last week (week of 8/17) after I called for the status, they told me it had not passed inspection to ship and they would get more details and return my call that afternoon. It is now 8/24 and I've heard nothing. I keep getting their voicemail when i call them and they won't return my call. $589.00 and nothing to show for it yet. I'm to the point where I just want my money back. It's not worth the lower prices to go through the hassle."


Rating 2/10
1/5

"I placed an order with this company on Apr 4th because coleman was advertising an item I had been watching as a sale item ending in 2 days.(which they change every couple of days even if they don't have the item available) After months of waiting and being given the run around I finally cancelled my order. This company gave me every excuse under the sun as to why my order was delayed. They also continued to advertise the item as being on sale changing the price every couple of days even adding a stock inventory count. I called them out on this and they quickly removed it. Further they have been in constant violation of their MAT pricing. Finally I found the item in stock else where. When it came time to cancel the order the company was very difficult to deal with. They did not cancel my order, tried to deliver it to me 2 weeks after they gave me a partial refund and had confirmed my cancellation and then to top it all off they charged me a re stock fee. Coleman does not stock items they are a drop shipper. Further I confirmed with the manufacturer Howard Miller that no order had ever been placed to begin with. Which is why they refused to give me tracking info when requested. After months of disputing the charge and dealing with countless coleman reps they finally admitted to wronging me and tried to entice me with a discount if I removed my reviews online. I don't know how they could possibly think I would ever do business with them again after my initial experience. With what they offered me I would have to spend another $2334.00 in order to break even. New buyers please be aware and stay away. Northside clocks sells howard miller and they will actually give you a discount if you tell them you originally looked at coleman. This awesome company has even offered to pay part of the restock fee. Something Coleman does not want to budge on. "

+ Read user comments

Rating 10/10
5/5

"Just finished after much back and forth on questions on unit dimensions on receiving the very large order we had placed. We ordered a full living room set, bedroom set, and entertainment wall. It was alot of work for the delivery guys but they stayed on through for several hours until they got all the work done. I am thrilled I didn't need to put anything together as that would have been a huge annoyance. "


Rating 10/10
5/5

"The bed does need a box spring but with the really thick mattress I have I wasn't sure what to do. The rep suggested a slim box spring which I didn't even know existed. With it this bed fits at a normal height for someone of my stature to sit on (I'm 5ft 6in)."


Rating 10/10
5/5

"The dining set is round which is very different from our other set that was rectangular. The look actually winds up taking up a bit more space as you need to have it moved away from the wall enough so that a chair can fit at any angle. However we moved some things around to make it work and it's all good now."


Rating 10/10
5/5

"I just completed my second delivery order from Coleman Furniture. I ordered 2 sets of living room furniture. One for our home and one for our son's new apartment. The first set buying experience was perfect from beginning to end. The second there was an issue with it having a few small spots on it. Jonathan in After Delivery Support took care of the issue very professionally and the problem was rectified. If you're unsure about purchasing online or unsure about Coleman Furniture, don't be...they are amazing and stand behind their products. Thank you!!!"


Rating 10/10
5/5

"The victoria set is nice but it is really a tri color look like they say. It actually was what we wanted but you should make sure it is what you want before you buy. It's really regal and traditional and has the tufted look that is not so easy to find. "


Rating 10/10
5/5

"After a few calls for some help with the katisha sectional we actually changed the sectional we originally thought we wanted to something that fit our space better. The cuddler unit is not something we had seen before but we know this is better usage of the room."


Rating 8/10
4/5

"The cafe color was actually lighter than we thought we would get but my life said it would work and now that it showed up we both agree it looks good and brightens up the home somewhat."


Rating 10/10
5/5

"Bedrooms wiith benches are not as common as you would think. Since my wife wanted a perfect match we did finally find the north shore set and it had a nice selection of different options of dressers and chests as well. "


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