1/5

posted May-13-2013

"Terrible place to order from.
Placed online order on April 5, 2013 for 2 pair of Tru-Spec 24-7 Series Mens Tactical Pants (Poly/Cotton) size 38 x 32.
Today is May 13, 2013.
5 full weeks since I placed my order.
I was 1st notified that item was out of stock.
Then item was on a short backorder.
Then item was en route from manufacturer.
Wait, and wait, and wait some more.
I finally asked to have my order cancelled which was the easiest part of this transaction. I'll give them credit for cancelling my order for me without a hassle, but come on, 5 weeks?
I could have gone to Texas, picked the cotton, and spun my own pants in 5 weeks.
Maybe these guys have a good brick and mortar store?, but online retailers they are not."

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1/5

posted Apr-22-2013

"I ordered two shirts on 03/15/2013 from code three tactical. As of today 04/22/2013, 38 days later, I still DO NOT HAVE MY SHIRTS.
I have sent multiple emails, as they do not answer a landline, and have been told to wait or canel the order. The one thing that has happened, besides my level of frustration rising, is that code three tactical was paid my money and HAS NOT DELIEVERED.

I will never spend one more dollar with this company again. I recommend that anyone considering doing business with them to stop and spend the extra $8-$12 dollars you will save and go with a reputable company.

Follow up April 29, 2013.
Still no shirts but an email from code three tactical saying the manufacture sent the wrong items to them and again I can cancel. I have waited 40+ days for two shirts and they claim the wrong shirts were sent. This company is a fraud and has not refunded my money or emailed me back since.

If you are military or a LEO avoid these guys as they are not worthy of a dinar let alone US currency.

I will continue to update this as well as start multiple other posts on the other reviews, forums and websites until they resolve this.

Update 05/01/2013
Still no shirts but I have made contact with the business and they are now stating that they are unable to get them. I asked for and was told I will be receiving a refund, however I am not going to wait around for that like I did these shirt and have disputed the charge.

After waiting for a month and a half the business said sorry and offered me a $25 credit for a knife,...really? Let me guess.......the knife is backordered.......keep it code three tactical.

Avoid this business at all cost. Do a Internet search this business had an "F" rating with the BBB and multiple poor reviews all over the Internet.
"

This review was modified by Signal20 on May 15 2013 10:17:53 AM

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1/5

posted Apr-14-2013

"I still have not received my order! It has been 2 months and no one is responding to my emails. They have already charged my credit card ANSI still have not received my shipment. Really?!?!!"

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1/5

posted Apr-10-2013

"They are not easy to get ahold of at all. Charged my credit card in full, only partially shipped my order. Cannot reach them to find out when everything else is shipping."

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5/5

posted Oct-18-2012

"Love it! Got My order in a timely Matter!"

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5/5

posted Sep-06-2012

"Great ID carrier, good quality material."

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5/5

posted Sep-05-2012

"Very good company to order from. You get very Good products for a good price."

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4/5

posted Aug-11-2012

"prompt delivery. good product"

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5/5

posted Jul-19-2012

"I recently ordered and i had a pleasant transaction. I had a friendly support through my numerous questions.

I even get my item before it was planned.
Thanks Sara ;)"

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1/5

posted Jul-12-2012

"Do not order from this website. I place an order for a pair of handcuffs on 06/27/12. I did not get any shipping tracking number or order updates. As of 07/11/12, still no cuffs. They were supposed to be a gift, and now it was too late. I emailed then asking why it was taking so long and to just cancel my order. I got no apology or any sort of explanation. All I got was a standard order cancelled email. This place is garbage, beware. They deserve 0 stars."

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2/5

posted Jan-30-2012

"Update. I did find the responses to my original messages to them in my junk folder. I will reserve my number of stars until I see how the refund/product delivery process ends up."

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1/5

posted Jan-24-2012

"I haven't had any updates or responses to my requests for updates on my order. It has taken far too long in my opinion, ordered 01-08-2012, told it was back order 3-7 days 01-11-2012, still waiting with no responses, no product, nothing except they did bill my credit card and this is 01-24-2012.

Now 02-02-2012. I did receive the light on 01-30-2011, but no holster. According to customer service, the holster is back ordered from manufacturer and they offered to credit my card and cancel that part of my order. Still no credit on card although they say they did. Credit card says they have no record of credit and it does not show on statement. Code3tactical did admit to an "Unknown reason" for my order to "Get lost in the shuffle". However, it looks very much like they use customer money from the moment you place an order with them (credit card charged immediately) and that they utilize very poor business practices.

Sara did attempt to make this situation right. However, it was a poor attempt and the credit card still has no credit for items not received. Of course she sent me a coupon for a future order. There will be no future orders from me.

Ordered the same holster from another merchant on 01-30-2012 and it is out for delivery today 02-01-2012.

Beware of Code3tactical. "

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1/5

posted Jan-11-2012

"My experience was similar to other negative reviews on these guys. I placed an order and was not told the item was on back-order for a week after. The item was not shipped out when I was notified it would be, and I have been waiting for over a month now to receive my order. Shop elsewhere.

In response to Code 3's comment:

I went back and checked my emails. You are correct, it was not a week later that I heard about the backorder. I apologize. Below is the exact chrono-sequence from the emails I received. I'd say your system has some hiccups to say the least...

12/8/2011 2:53pm - Item ordered (according to your confirmation).
**Did not received notification that item was backordered at time of order.**
12/12/11 10:47am - Received backorder notice. Email noted that the order would be delayed 3-7 days.
12/30/11 8:59am – received first receipt for purchase along with notice that order had gone to shipping.
1/2/2012 12:11pm – received email with tracking # and note that item had shipped within last 48hrs.
1/4/2012 1:12pm – received another email stating that order was updated to status of shipped.
1/6/2012 11:33am – received notice from Postal Service that item was actually accepted for shipment on 1/5/2012 1:28am.
1/11/2012 1:42pm – Item ordered on 12/8/2011 has still not arrived.
"

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5/5

posted Oct-15-2011

"I was looking for a blackhawk omega cross draw vest, sent an message to their customer service. Who responded that they had one in stock & to order it on-line & to reply to their e-mail an they will make sure i got it. i did within 3 days, from Wi to CA. I placed another order for 511 boots and their coupon code gave me a 10% on whole order not just boots & they left it as is. they also sent a 511 ball cap that asked for without charging me for it. great operation and excellent customer service"

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5/5

posted Oct-14-2011

"I read these reviews "after" I had placed my order for a SERPA Level-3 left handed tactical holster by Blackhawk and immediately became concerned over the order I had just placed several days prior.
Happily I found the contrary of all the negatives I read here and found their customer service to be prompt and attentive. Even though I had an email notification stating back order of my item, it still shipped within 2-3 days and they kept me updated throughout the process, up and through delivery.
Based on my experience I would happily order again from them."

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