40 reviews
posted May-30-2013
reply posted May-30-2013 “Melih K. of New York, NY.
I see you are visiting the United States from another country and placed an order to be shipped to your hotel. Your order was going out today and I was able to cancel it in time. I see that you emailed us 4 times however all the emails were sent before we even opened this morning. We do have our hours posted on our website and also you received an auto response to each one of your emails advising we would respond when we opened. I'm sorry if you overlooked this information.”
posted Apr-22-2013
reply posted May-30-2013 “Bradford C. of Big Pine Key, FL
I'm sorry for your frustration that the manufacturer was out of stock of this item. You were notified of the backorder several times and were continually advised you could continue to wait for the manufacturer to get it back in stock or cancel the order without issue.
We have an A- rating with the BBB and did before you placed the order and still do now. Much of the information you provided in your review does not match the correspondence we had back and forth. I find it unfortunate that you felt the need to be dishonest with the information you provided in this review in an attempt to be vindictive because of the backorder.”
posted Apr-14-2013
reply posted May-30-2013 “I'm sorry but you ordered some ammunition. The ammunition type you ordered is in high demand and currently on a national shortage. We've had the ammo on order with the manufacturer long before you placed your order with us. Our website also advised of the ammo shortage before you placed your order?
Also I checked and your credit card was never charged. It was authorized at the time of purchase and that authorization hold falls off your account within a couple days of placing your order. Authorization holds are done by your own bank and is out of our control.
We too are frustrated with the national shortage on ammo.”
posted Apr-10-2013
reply posted May-31-2013 “Nick H. @ Chippewa Falls, WI
I'm sorry for your frustration. I understand your mother ordered the gear for you and we received multiple emails from both you and your mother. Some of your items shipped and you were advised via email and the packing sheet that you would receive the remaining items in a subsequent shipment. I understand that you later located our emails in your spam/junk mail folder. Again, I am sorry for your frustration.”
posted Jan-24-2012
reply posted Jan-31-2012 “I'm showing your order arrived to you today. Unfortunatley, as I explained your order was shipped factory direct and we have no control as to how fast they process and ship items.”
posted Jan-11-2012
reply posted Jan-12-2012 “To: Preston of Boulder, CO.
I'm very sorry for your frusteration with your order and the delay in shipping. Please feel free to contact me at questions@code3tactical.com”
"I ordered CCI/Blazer 9mm 115 Grain Full Metal Jacket ammunition from Code3Tactical. I was not in urgent need of the ammunition, but it was refreshing that Code3Tactical posted on their website before I ordered that the ammunition was on national backorder and would not arrive for 2-8 weeks. I was pleasantly surprised when the ammunition arrived after only 3 1/2 weeks, as I had anticipated a longer wait. I am also now a loyal customer to Code3Tactical because they have not raised their prices of ammo as much as local shops and they are honest about the long wait for ammo, unlike a lot of other online stores I've purchased for. I will definitely work with Code3Tactical again."