Coastal.com Reviews - coastal.com Ratings at ResellerRatings

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coastal.com
Rating 7.70/10 933 reviews

7.70/100
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Coastal.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (933)


Rating 10/10 5/5
modified review posted Jun-12-2013

"The ordering process was a breeze. Once I had all the info I needed to provide for the lenses, using the site was a great experience. Being able to get a somewhat virtual view of what the glasses would like on my face and also the video information and photo for each frame made shopping a pleasure.

I haven't received my glasses but I've been tracking the process from order placement to shipment and so far the company the has processed my order without delay and has kept me informed all along the way. They provide customers with great information for shopping and their follow-up touches on orders placed is refreshing to see.

I'm excited to get my lenses and look forward to a great overall experience once my glasses arrive for a complete satisfying customer experience.

Thank you."

Rating 2/10 1/5
modified review posted Jun-09-2013

"I'm sending them back the frame was the the only thing right my prescription was completely wrong and when I went to the Costco store in Kennesaw Ga. to get some help she blowed me off like I wanted worthy of her time. I will not recommend you to my family or friends. And I did not even get the so call free pair that was a lie too."

Rating 6/10 3/5
modified review posted Jun-08-2013

"I haven't received my order yet"

Rating 2/10 1/5
modified review posted Jun-08-2013

"I have NOT received my order, and NOT received my cancellation order REFUND."

Rating 10/10 5/5
modified review posted Jun-05-2013

"Amazing super fast and very reliable"

Rating 10/10 5/5
modified review posted Jun-01-2013

"Very helpful even when i returned the pair to exchange for another "

Rating 4/10 2/5
modified review posted May-31-2013

"I did not complete my order because to me free does not mean $9.95 for shipping on something that I have no idea if it will be ok. The 5 star reviews on here seem to be all written by the same person. I tend to believe the ones with few stars."

Rating 10/10 5/5
modified review posted May-31-2013

"They came faster than expected "

Rating 8/10 4/5
modified review posted May-30-2013

"It was confusing how the glasses would be delivered and when. I like the glasses but will have to go somewhere to have them adjusted to fit my head firmly. I know that, that is not entirely your fault since I wasn't there for a fitting but I think that you could make them so they aren't so loose."

Rating 10/10 5/5
modified review posted May-29-2013

"Very easy to order glasses."

Rating 10/10 5/5
modified review posted May-23-2013

"They make it easy with a liberal, postage paid return policy and up-loadable self portraits to preview frames on your face. Staff is helpful and easy-going. Prices are cheap compared to bricks and mortar, including the big box stores"

Rating 10/10 5/5
modified review posted May-23-2013

"Fastest shipping ever and the quality of my glasses is superb!"

Rating 8/10 4/5
modified review posted May-16-2013

"The Glasses got here quick and were the right prescription."

Rating 10/10 5/5
modified review posted May-15-2013

"Got our order in two days - very nice surprise! LOVE their free return/exchange policy as well!"

Rating 10/10 5/5
modified review posted May-11-2013

"Very satisfied with the product. "

 
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