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"Am quite satisfied with total cost and speed of delivery of a 'economy' Viewsonic monitor which was out of stock when I initially placed the order.
Club Mac was the *only* vendor of several shopped which included the Mac video adapter which the manufacturer(s) includes at no charge for Mac users as a c.s. freebie. Several other vendors quoted $25-$30 (20% of the cost of the monitor) for the adapter which Viewsonic confirmed is included free of charge to the vendor.
Four day turn-around time and $31.54 FedEx shipping for a device that was out of stock on the day that the order was placed caught my attention."
"I look & inspect products at the Apple store in Atlanta, but buy from Club Mac: 4 laptops, 1 desktop, 1 cinema screen, 3 airports, software, laptop batteries, CD burner, external HD, etc over the past 4 years. Good website, repsonsive, knowledgeable staff (has never been pushy), on-time delivery, and great when I needed to return something. Have always had a very positive experience with this vendor and will certainly continue shopping there."
"I Ordered a Ihome IH9 from them because they by far had the lowest price. Shipping was a deal, only $1.99 i got it within a week. Could not be happier! "
"Ordering process took some time. They seems to prevent any online order fraud. It is good intention but it is not convenient to me. I had to go through several steps. Anyway, after going through credit department, everything was so fast. They shipped on the same day. Maybe I did not understand their processing.
Update : It came in just 3 days. The packing has been done very well. This is excellent seller. Remember that you have to go through their credit department to clear your order even though you finished all process in web. They really want to make sure any credit card fraud.
I am so happy for this reseller. Strongly recommend. "
This review was modified by hanaleo on February 26 2009 06:30:03 PM
"ordered macbook pro on the 14th. received an email from them asking me to call them regarding how i didn't opt to buy additional items that were free after rebate. (i didnt want to bother w/ the hassles of rebates). received another email asking me to call again to confirm my order, answered questions about my billing information. when finally everything checked out, i received my MBP 4 days later. note that they will not give you the tracking number but you are able to check the status on their site. i like how they first put the MBP box in a plastic bag, then sealed inside a return box and finally inside the UPS delivery box. came in handy when stupid UPS left the package in front of my house in the rain, w/o a signature!
note that clubmac.com is the same company as macmall.com and pcmall.com as i've received email communications from them regarding my order."
This review was modified by pdpshaggy on September 23 2006 02:22:51 PM
"Generally I am satisfied by clubmac.com. The service somehow is related with the sales reps you are talking to.
I ordered Westinghouse LVM-42W2-REF 42inch refurbished 1080p monitor from them on 8/24 because of its super low price ($699). At the time when I ordered the web site shows that it was in-stock. However I didn't really believe it. So I put it aside and just wait the order shipping confirmation to show up.
The order confirmation came on 8/26 stating that my order is back ordered and that was under my assumption. I was still waiting the ship since I was not that in hurry to use the monitor.
on 9/5 I called them since no indication of shipment. A rep answered my phone and told me that the set will be shiping on 9/6. On 9/6 I received shipping confirmation. I finally received the set on 9/13.
The package had several holes in the carton box and after opened the box I found that the packaging is really poor. There was almost no cursion to protect the edge of the set. And also I found that the base of the set is bent heavily so that I can not put it horizontally on a flat surface. It looks like that the set has been sold and returned several times.
The second day I called clubmac.com and a rep listened to my complain and immediately he offered the return of the set with free pickup at my house. I was surprised that he did that because I was ready to battle with them.
The set was pickup on 9/15 and I was refunded on 9/23 after the set was delivered to clubmac including the shipping cost.
So I am not happy about the quality of the product but I am satisfied by this particular sales rep. I am not sure if it was not him how this would go. "
"I ordered the old form factor 20gb ipod from them and they cancelled my order without notifying me. I found out when I checked on my order status and it was set to cancelled. The most aggravating thing about this company is when I ordered their web site said they had 92 of them in stock."
"A rep from this company told me that a particular item would work with a computer I had. It didn't, something I found out when it arrived. I called them to get a return set up and was told someone would have to call back. They never called. I e-mailed and faxed to get them to respond and neither was responded to. I contacted the Better Business Bureau, which finally led to a response. They did what they should have once they heard from the BBB but it shouldn't have taken that long or that much effort on my part."
"This is a very confusing company to work with.Product was listed in stock, is still listed in stock, yet is backordered on my online shipping status.When I asked for an eta they could give me none!Very dissatisfied.Also its very hard to understand their accents on the phone, and there is a delay in the phone transmission making it even harder to understand them."
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posted Aug-10-2004 
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![Share](javascript:share_rating({"review_body":"I look & inspect products at the Apple store in Atlanta, but buy from Club Mac: 4 laptops, 1 desktop, 1 cinema screen, 3 airports, software, laptop batteries, CD burner, external HD, etc over the past 4 years. Good website, repsonsive, knowledgeable staff (has never been pushy), on-time delivery, and great when I needed to return something. Have always had a very positive experience with this vendor and will certainly continue shopping there.","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/155260#comment155260","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"traderbob","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I Ordered a Ihome IH9 from them because they by far had the lowest price. Shipping was a deal, only $1.99 i got it within a week. Could not be happier! ","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/426323#comment426323","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"blueMKIII","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordering process took some time. They seems to prevent any online order fraud. It is good intention but it is not convenient to me. I had to go through several steps. Anyway, after going through credit department, everything was so fast. They shipped on the same day. Maybe I did not understand their processing. <br><br>Update : It came in just 3 days. The packing has been done very well. This is excellent seller.<br>Remember that you have to go through their credit department to clear your order even though you finished all process in web. They really want to make sure any credit card fraud.<br><br>I am so happy for this reseller. Strongly recommend. ","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/445426#comment445426","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"hanaleo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ordered macbook pro on the 14th. received an email from them asking me to call them regarding how i didn\u0027t opt to buy additional items that were free after rebate. (i didnt want to bother w\/ the hassles of rebates). received another email asking me to call again to confirm my order, answered questions about my billing information. when finally everything checked out, i received my MBP 4 days later. note that they will not give you the tracking number but you are able to check the status on their site. i like how they first put the MBP box in a plastic bag, then sealed inside a return box and finally inside the UPS delivery box. came in handy when stupid UPS left the package in front of my house in the rain, w\/o a signature! <br><br>note that clubmac.com is the same company as macmall.com and pcmall.com as i\u0027ve received email communications from them regarding my order.","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/277161#comment277161","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"pdpshaggy","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Generally I am satisfied by clubmac.com. The service somehow is related with the sales reps you are talking to. <br><br>I ordered Westinghouse LVM-42W2-REF 42inch refurbished 1080p monitor from them on 8\/24 because of its super low price ($699). At the time when I ordered the web site shows that it was in-stock. However I didn\u0027t really believe it. So I put it aside and just wait the order shipping confirmation to show up. <br><br>The order confirmation came on 8\/26 stating that my order is back ordered and that was under my assumption. I was still waiting the ship since I was not that in hurry to use the monitor. <br><br>on 9\/5 I called them since no indication of shipment. A rep answered my phone and told me that the set will be shiping on 9\/6. On 9\/6 I received shipping confirmation. I finally received the set on 9\/13.<br><br>The package had several holes in the carton box and after opened the box I found that the packaging is really poor. There was almost no cursion to protect the edge of the set. And also I found that the base of the set is bent heavily so that I can not put it horizontally on a flat surface. It looks like that the set has been sold and returned several times. <br><br>The second day I called clubmac.com and a rep listened to my complain and immediately he offered the return of the set with free pickup at my house. I was surprised that he did that because I was ready to battle with them.<br><br>The set was pickup on 9\/15 and I was refunded on 9\/23 after the set was delivered to clubmac including the shipping cost.<br><br>So I am not happy about the quality of the product but I am satisfied by this particular sales rep. I am not sure if it was not him how this would go.<br>","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/337239#comment337239","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"dcdyd","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered the old form factor 20gb ipod from them and they cancelled my order without notifying me. I found out when I checked on my order status and it was set to cancelled. The most aggravating thing about this company is when I ordered their web site said they had 92 of them in stock.","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/85498#comment85498","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"PhilipK","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Look out for return policy. No returns or exchanges allowed for any reason. Applies to long list of manufacturers. <br><br>","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/61020#comment61020","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"flash_777777","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A rep from this company told me that a particular item would work with a computer I had. It didn\u0027t, something I found out when it arrived. I called them to get a return set up and was told someone would have to call back. They never called. I e-mailed and faxed to get them to respond and neither was responded to. I contacted the Better Business Bureau, which finally led to a response. They did what they should have once they heard from the BBB but it shouldn\u0027t have taken that long or that much effort on my part.","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/98170#comment98170","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"fredhetz","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is a very confusing company to work with.Product was listed in stock, is still listed in stock, yet is backordered on my online shipping status.When I asked for an eta they could give me none!Very dissatisfied.Also its very hard to understand their accents on the phone, and there is a delay in the phone transmission making it even harder to understand them.","link":"http:\/\/www.resellerratings.com\/store\/Club_Mac\/comment\/284859#comment284859","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Club_Mac.jpg","store_name":"Club Mac","username":"Cloudswimmer","rating":"1"}, "single");){kind=link}
"Am quite satisfied with total cost and speed of delivery of a 'economy' Viewsonic monitor which was out of stock when I initially placed the order.
Club Mac was the *only* vendor of several shopped which included the Mac video adapter which the manufacturer(s) includes at no charge for Mac users as a c.s. freebie. Several other vendors quoted $25-$30 (20% of the cost of the monitor) for the adapter which Viewsonic confirmed is included free of charge to the vendor.
Four day turn-around time and $31.54 FedEx shipping for a device that was out of stock on the day that the order was placed caught my attention."