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ClubIT.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (1,024)

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Rating 2/10 1/5
modified review posted Jan-08-2009
ResellerRatings.com TOP REVIEWER!

"I received a rebate check and when I deposited it in my checking account it came back as having insufficient funds.
My checking account was charged for this.
I called ClubIt and they told me they would reimburse me.
They lied!
I had never, in more than thirty years, had a bad charge on my checking account.
Thanks to the cheaters at ClubIt I can no longer say that.
They are liars and cheaters!"

Rating 2/10 1/5
modified review posted Sep-08-2008

"Ordered on January, 2008. Promised a $15.00 rebate. Rebate #796 was approved on March 17th, 2008. Check has never been received and it is now Sept, 2008. Emailed them and called. No response. They do not answer the phone. This is nothing short of outright fraud.

Do not do business with these people.

Anyone who has been defrauded by these crooks should file a consumer complaint with the Attorney General of California. Here is the link to the complaint form:

http://ag.ca.gov/contact/complaint_form.php?cmplt=CL

You will need the following information:

Business/Professional Name: ClubIT.com
Address: 18513 E Gale Ave
City: City of Industry
State: CA
ZIP Code: 91748
Phone Number: (877) 625-8248


"

modified review This review was modified by stratcat32 on September 30 2008 10:12:35 PM
Rating 2/10 1/5
modified review posted Aug-20-2008

"Purchased a PC case with 2 rebates from ClubIT last December. Submitted both rebates correctly and on time. One was a mfg rebate and was paid promptly. The other was a ClubIT in house rebate that was processed quickly, but not paid until June. I cashed the check but then received the email from ClubIT describing a bank change as the reason I shouldn't have cashed the check. The check bounced and my bank nearly accused me of fraud. Over 2 months later now and still no replacement. ClubIT doesn't answer their phone, their email address bounces back as invalid, and their web submit form doesn't get any response either. Poor form ClubIT. You will be hearing from the BBB and my state's Attorney General!"

No Avatar
Columbus Ohio
Rating 2/10 1/5
modified review posted Aug-10-2008

"On 6/19 I received an email that "ue to our recent acquisition, Club IT has switched to Wells Fargo bank from BOA, therefore, any checks issued from Bank of America that you may have received is no longer valid. We ask that you please do not make the deposit; a replacement check from Wells Fargo Bank is in the process of being issued to you. If your online rebate status is “Approved for Check”, we will be receiving the new check in the next 2 - 3 weeks."

My in house rebate status is still approved - check not mailed. They won't respond to my emails or phone calls.

And the last two times I checked I couldn't even log in to their website.

They are having serious issues of some sort. I hope the sort it out so I can get my rebate.

"

Rating 4/10 2/5
modified review posted Jul-28-2008

"I submitted rebate late January '08 which was approved in late March. The check never came. I have been sent several emails about delays. The most recent (June) telling me they were changing banks. always the emails promising check in a couple of weeks. They do not answer their phones so I must conclude they have no intention of honoring their rebate. I will have to turn this over to the Federal Trade commission and hope."

Rating 8/10 4/5
modified review posted Jul-19-2008
ResellerRatings.com TOP REVIEWER!

"Product arrived in a timely manner. Everything working fine. I'm having the same issues as other members with the rebate program."

Rating 4/10 2/5
modified review posted Jul-17-2008

"Submitted $6 MIR on time, approved and shown on their website, but no check has arrived.

Submitted a query in their website and got reply quickly on 5/27:


Your ClubIT MIR check was issued on 05/06/08 but it has not been mailed out due to our recent acquisition. Currently we are on the process of changing banks, checks issued on this date will not clear so we’ve stopped mailing them until we can acquire new checks from the new bank. Unfortunately it will take about 4 weeks before we can start processing checks again, we will process your check as soon as we get this resolved. Sorry for the inconvenience and thank you for your patience and understanding.


Submitted another query after a few weeks, no reply every since."

Rating 2/10 1/5
modified review posted Jul-17-2008

"$6.00 Rebate check bounced (account closed)
Now I am out $11.00 ($5 bank charges) It took 3 months to receive the check.
In the last 2 weeks I've e-mailed them twice. No response. And spent hours on the phone...never got past the taped message. Either ringing for many minutes with no answer or get cut off.
Who runs the concern?
I've been pleased with all my internet dealings until I ordered from ClubIT."

Rating 2/10 1/5
modified review posted Jul-15-2008

"As of 7/15/08 still waiting for a $5 rebate from this order whose submission was received by the company 1/25/08 "

Rating 4/10 2/5
modified review posted Jul-15-2008

"Even though ClubIt seems to have come out of bankruptcy to continue operating and has promised rebates from pre-bankruptcy orders, the rebates are still well overdue their most recent promises. Combine that with the phones that are never answered and you would be better off choosing another supplier. It looks like ClubIt will be finished for good very soon."

 
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