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WWW.ClevelandPlasma.Com

Consumer Electronics

Rating 10.00/10 5 reviews
(426 lifetime reviews)

10.00/100 (6-month rating)
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All Customer Reviews (426)

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Rating 10/10 5/5
modified review posted Mar-29-2010

"Cleveland Plasma- Chris (owner) exceeded my on-line expectations for buying a TV. He set clear expectations for the transaction and process, possessed strong product knowledge, was honest, and provided great customer service.

Without hesitation, I would purchase from Cleveland Plasma again."

Rating 10/10 5/5
modified review posted Nov-17-2007

" The choices out there are vast with regard to manufacturer and a vender of flat screen TV's. Chris at Cleveland Plasma stepped up to the plate for me on both accounts. He informed me on the different makes & models to help me come up with a solution for my needs. The shipping of my Panasonic TH-50PZ750U did not go as flawlessly as I hoped, but Chris worked with the shipping folks to iron out the problems, and my TV arrived damage free. I am very pleased with my purchase."

modified review This review was modified by Videoguy1 on November 20 2007 10:39:44 AM
Rating 10/10 5/5
modified review posted Mar-27-2010

"I purchased a Panasonic TC-P58V10 from Cleveland Plasma. I will not hesitate to buy other items form Cleveland Plasma in the future. They were extremely responsive and professional. The TV was delivered on time and in perfect condition. Cleveland Plasma also followed up to assure my satisfaction with the transaction. I frequently shop over the Internet and rank Cleveland Plasma amongst the best on-line retailers I have had the pleasure to work with."

Rating 10/10 5/5
modified review posted May-16-2010

"It was a complete pleasure to purchase two Plasma TV's From Chris at Cleveland Plasma. Once funds were received Chris placed the order and I immediatley had tracking #s. Delivery was great and both sets arrived in pristine condition. I could not reccomend this seller more. Excellent all the way."

Rating 10/10 5/5
modified review posted Nov-06-2011

"After reading many reviews and studying my viewing area, I had decided to buy a Panasonic TC-PV55VT30 plasma TV. The local Best Buy didn’t even have one in the store and they wanted big dollars to buy it from them. I was reluctant to buy a large and expensive plasma TV over the internet, but after reading reviews, reading enthusiasts’ websites feedback, and checking the BBB, I chose Cleveland Plasma. I’m glad I did.
Cleveland Plasma had the best price and shipping was included. I spoke with Chris M when I called. I told him what I wanted and verified the price. Although he asked if I wanted/ needed any other components or extended warrantee, there was no pressure to buy them. He fully explained the shipping process and my responsibility to check and test the TV before I signed for it. He even told me how to open the box and run the test! He later followed that up with an e-mail describing the same thing. He made it clear – if anything is wrong, don’t accept it and they will ship me a new TV. That was not needed.
Everything went very well. As Chris told me, I got an e-mail from the shipping company to set the delivery date. Although you can use e-mail, I called the shipper to set a delivery date (and correct the spelling of my street) - they were very polite and set the date I wanted. The delivery truck came as planned. The box looked like it never left the factory. The delivery guy was VERY helpful. Without asking he helped me to unpack the unit, attach the base, test it, and even helped me move my old 150 pound TV out of the way and put the new one in its place. Needless to say I tipped him well.
I am very pleased with the entire transaction and will be recommending Cleveland Plasma to my friends and family. Thanks.
P.S. Did I mention that I am absolutely amazed by my new Panasonic TC-PV55VT30?
Jeff K
"

Rating 10/10 5/5
modified review posted Dec-13-2006

"Chris has great customer service and is very helpful, he answers e-mails/phone calls right away. Has good prices on his products and fast shipping."

Rating 10/10 5/5
modified review posted Sep-03-2008

"I called Chris at Cleveland Plasma/Extreme Electronics to get a price on a Pioneer 50" plasma TV. He was very helpful and his price was great. I live about 100 miles from Cleveland and he allowed me to pick it up to save the shipping cost.

I was allowed (encouraged, actually) to inspect the TV closely when I picked it up. It was perfect, as I expected and it performs beautifully in my home.

Be aware of the return policy (restocking fee). I believe Chris will do everything he can rectify any actual problem you have, but this isn't the place to buy if there's a chance you might change your mind and simply not want it. I knew what I wanted and all is well."

Rating 10/10 5/5
modified review posted Mar-13-2010

"Received my LG 50PS30 in Excellent condition. Thank you for the painless transaction."

Rating 10/10 5/5
modified review posted Nov-06-2008

"I've been researching a new plasma for the last several months; reading countless reviews of different sets and of different sellers.

It didn't take long to see many people talking about their positive experience with Cleveland Plasma. As I talked to them and other sellers, it was clear Chris has a real passion for what he does. He was patient throughout my emails and calls, answering each quickly and thoroughly.

I finally ordered a Panasonic 65PF11UK from Celeveland on 10/31. Within a few hours of ordering, I had a tracking number and detailed instructions on how to inspect the set upon arrival and exactly what to do in the event of any problems.

I'm happy to say the set arrived in Denver in perfect condition on 11/4. I couldn't be happier with Chris and the entire buying process and he'll be the first place I turn next time I'm ready to buy.


"

Rating 10/10 5/5
modified review posted May-08-2010

"The deal from first contact to delivery and follow up was great. Outstanding support, pricing, and knowledge of the product. I will always Consider Cleveland Plasma first when I make home theater purchases!"

 
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